The ladies at this place are fantastic with my rowdy puppy and always give him a great trim. I…read morethink he loves them as much as they love him!

Very unprofessional experience as a new client. I was 20 minutes late and was still waiting to be…read moreacknowledged when it turned into 30+ minutes past my appointment time. Staff made uncomfortable comments about my dog and I was spoken to rudely and dismissively. I was charged a $58 "no-show" fee even though this policy was never clearly communicated or posted anywhere I could find. After being offered service again with an extra upcharge, I no longer felt comfortable leaving my dog there due to the overall treatment. I understand schedules are important, but clear communication and basic customer respect should be non-negotiable. Unfortunately, that was not my experience here. Poor communication, unfriendly atmosphere, and not a place I would recommend.

I guess I would have to give it a zero star rating since I called twice, left two messages…read morerequesting an appointment for grooming for my dog. Never got the courtesy of a return phone call.

Cozy little place makes you and your Fur babies feel at home. My sister has used them for quite…read moresome time for nail clipping. So, I decided to give them a try. Friendly, gentle with my babies, it had been awhile and nails were long! Great price too! She was grooming labdoodles, and a couple other mix large breeds dogs were happy, tails wagging! Good sign she loves on your pets.

Pup in a tub did a fantastic job grooming our new addition. The pup is almost a year old poodle…read moremix that was never groomed before. She was very matted. She came home with a cute short hair dew and her paws are much easier to clean.

I visited here with my 2 pups for a self-serve bath and was a happy customer. It is difficult to…read morefind that option as I live in Greenville- I rather bathe them myself as that is what they are used to since puppies.. Antonio was super helpful showing me the ropes of their bath facilities and assisting me in changing out my dogs from the car between their baths. The shop has all the supplies you need and the tubs were definitely big enough to fit my dogs comfortably one at a time - one pit bull and one Italian mastiff. It was very clean and tidy too.. The price is reasonable as well. I definitely will be returning.

My dog is never nervous to go to the Shaggy Dog and is always happy when I pick him up. They really…read morelove animals and take pride in their job. So happy to have such a great groomer!

They do such a good job here!! Cannoli's gotten fully groomed here once in December and he came…read moreback today for a bath. We go here and another place, depending on my work schedule and their availability. I called early this AM, and the were able to put him in. They do an amazing job and Noli loves it. Thank you.

my pup loves to come to Hollycrest Bed & Biscuit! The Staff is friendly & he comes home tired &…read morehappy.

Great place, they love my dog, he loves them. I have going there for more than a decade.read more

Great Job Lori.... Glad you have your own Shop...we would follow you anywhere because you are a…read moregreat groomer and love all the Pets...it is so obvious they love you back.. It shows in you work.. thank you very much for being my Groomer says ( Gunny ) you are good to me and make me nice and clean..... Thanks Again, Carolyn Gallman and gunny

Very convenient and the young lady did a fantastic job. I will use them again. Very friendly and…read moreprofessional.

We had a wonderful experience with Alisha. She arrived on time and was very friendly and…read moreprofessional

This store has everything and the entire staff are friendly, knowledgeable, and helpful.read more

The associate, Winter was very patient and kind to me and Mazie. After Mazie's bath, she threw-up…read moreon the floor near the dog toys and treats and then of course there were other dogs coming in the store which put Mazie in "anxious mode". Winter calmly said "no worries, it happens" and helped me carry cat food to my car. Even though they were short staffed, Winter gave me great customer service! Please don't close this store! I love coming here!!

We have been using them for 3 years and each experience has been wonderful! They stay the full time…read moreof the visit and come and go on the schedule. I love the daily communication too!

I just used Cuddly Critters for first time last week. My pet sitter Stacey was absolutely…read morewonderful. She contacted me each time she came over to give me an update on my 2 cats. I will definitely be calling again.