The ladies at this place are fantastic with my rowdy puppy and always give him a great trim. I…read morethink he loves them as much as they love him!

Very unprofessional experience as a new client. I was 20 minutes late and was still waiting to be…read moreacknowledged when it turned into 30+ minutes past my appointment time. Staff made uncomfortable comments about my dog and I was spoken to rudely and dismissively. I was charged a $58 "no-show" fee even though this policy was never clearly communicated or posted anywhere I could find. After being offered service again with an extra upcharge, I no longer felt comfortable leaving my dog there due to the overall treatment. I understand schedules are important, but clear communication and basic customer respect should be non-negotiable. Unfortunately, that was not my experience here. Poor communication, unfriendly atmosphere, and not a place I would recommend.

My dog is never nervous to go to the Shaggy Dog and is always happy when I pick him up. They really…read morelove animals and take pride in their job. So happy to have such a great groomer!

They do such a good job here!! Cannoli's gotten fully groomed here once in December and he came…read moreback today for a bath. We go here and another place, depending on my work schedule and their availability. I called early this AM, and the were able to put him in. They do an amazing job and Noli loves it. Thank you.

Great Job Lori.... Glad you have your own Shop...we would follow you anywhere because you are a…read moregreat groomer and love all the Pets...it is so obvious they love you back.. It shows in you work.. thank you very much for being my Groomer says ( Gunny ) you are good to me and make me nice and clean..... Thanks Again, Carolyn Gallman and gunny

My Baby is unbelievably Beautiful now! Dayn did a Wonderful job with her! He was so patient with…read moreher and she loved on him before he left. She was a shaggy dog but no she is a show dog.

I filled out their online form and they sent me a text - I answered their questions and then asked…read morea few of my own and I got no response. Then about an hour later I got a response from a different person but she never answered my questions. So I finally just told them exactly what I wanted and ask for a quote and I haven't heard from anyone since. So my take away from it is that they will groom dogs about the size of mine but apparently they don't want to really give them a full hair cut - just a trim. I say this because I wanted a full cut and that's when they stopped responding to me. And if what they were charging was just for a bath, and trim - it was way too much.

Jennifer is very pet friendly, and accommodating as she was been grooming my pup Lily for years!…read moreLily looks forward to seeing her for a trim! And she has even taken Lily in on an emergency as needed. I am very pleased with Jen and pets will look no further when it comes to having my pet getting her needs for grooming!! Thanks Jen!!

Best groomer ever! My three dogs love her! She knows exactly what they need. If they get sick, I…read morecall her first. She's also become my good friend.

I do not recommend this store for your grooming. Not only was the charges not disclosed prior to…read moretaking my small dog to get groomed but they charge you EXTRA fees for services that are not necessary . My dog was charged for a $10 scissoring fee that my other prev Petsmart in Easley do not charge or need to be done on my yorkie. I even called the Easley location to ask them about this and they were like you wouldn't need to do this for your dog. Unnecessary charge!!! I called Taylors grooming dept to ask about this and they said this is something NEW they are charging for. I was also informed this is determined by the groomer in this case was Serrana. Not happy I will not be returning to this location and I HIGHLY do not recommend them. They will overcharge you with no disregard. Very disappointed.

I'm just beside myself. This is unacceptable that this is what my dog's feet look like after paying…read more$150 for a groom. NOT happy at all and will not be going back.

These folks always do an excellent job with my dog. They are kind, professional, and are easy to…read morework with!

20 months and looking amazing! Thank you Sunnyside and Angie for the best Poodle groom/cut BLUE has…read moreevery had. I have been to several groomers over 35 years of owning 3 different breeds and by far, Bichon Frise, Soft Coated Wheaten Terrier and Poodle grooming is done exceptionally well if you know the length and style you would like. I brought a picture of another time, different place in Columbia, SC that I thought looked great.....Angie duplicated that and everyone was so courteous and helpful. See you again next month

USDT&B has been a life-saver! Literally!! This little girl was a stray. Animal Control would not…read morehelp. A spot that I thought was foster home spot turned out to be a kill shelter. I could not do that to this beautiful animal. We had been turned away from another facility when the Pet Lodge in Lyman recommended USDT&B. I called, they said "bring her on in". They welcomed her with open arms. Such a Godsend. We have only just begun her stay at this beautiful facility, and have already begun getting her report cards. I am so grateful and feel quite confident that we will be able to keep her in our home upon her "graduation "! Thank you, USDT&B! PS- I had taken her to the vet and she had received all shots before arriving at USDT&B.

The groomer couldn't finish my dog and then charge me $55/said it was for a bath. She is a lair…read more.. WTH? $55 to bathe a 8 pound dog. Do not go to this place. I have been a loyal client since when they small. And when the aunt was still alive. Since her passing apparently it's gone to crap. If you are worried about a 16yo dog maybe being too much you should reconsider being a groomer and at least make sure to put a muzzle on every dog. I am very disappointed in the grooming service here. My poor baby is traumatized from the experience. They did me so wrong it's not even funny. The groomer was obviously aggressive with dog and not patience at all is why she couldn't finish. I've heard horror stories about this place but always defended them. Nope not anymore, Very poor service!!! THE END....period