This review is more for Yelp than for Leesburg Family Dentistry. I've submitted two reviews for…read morethis office, all five stars, and I used to be able to see other good reviews, but, only one, very negative review shows now because it is recommended and the rest of ours are not. Let me restate some of my previous reviews - I have been a patient of the original dentist, Dr. Nelson for over 23 years and followed him when he moved to the current location. I have been a patient of Dr. Garcia for a little over a year and I am very pleased. He has helped me with an awful fear I developed of having dental work done. He's done two crowns and a root canal for me - so I know of what I speak. So, back to Yelp.... The negative review gives this practice a undeserved 1 star rating, because if a human read the review, rather than it being rated by an algorithm, it is very apparent that the reviewer was upset that the previous dentist left abruptly and didn't prepare the staff or the patients for the change in a timely manner. She rated the dentist and the office during their first difficult week, before the staff were even used to Dr. Garcia's name yet. So, I've been told that it is a computer algorithm that recommends ratings by several factors -it does not like one star or five star ratings, it does not recommend reviewers unless they have many reviews, especially reviews of varied stars, or if they are popular, etc. Yelp prides themselves on the fact that there is no human involved in the process to keep the system as unbiased as possible - but I say that there are times a rating must be read by a human, too. This is a glaring example of that. To think that someone needing a dentist in hurry, like I did when I broke my tooth, finding this rating and choosing another dentist based on one reviewers inconsiderate review. Dr. Garcia got me right in, he was able to take care of everything in his office, a one stop shop which is a far cry from what I experienced before. So, for the record, I give Dr. Garcia and his staff a 5 star rating, and Yelp a three star rating which will give Dr. Garcia a 4 - to please an algorithm so that by some chance this review will be recommended and help counter one woman's unfair review. What a mouthful...

WELL... Our Sept/Oct visits were great as usual, complete with goodie bags (even for grown ups) and…read moreall, but I needed to have a crack repaired. We scheduled the filling but had to reschedule. Today I walked in and Dr. Nelson is GONE. He sold the practice. Apparently the staff didn't even know it until 2 weeks ago. It's a new doc... and here's the scoop: His name is Dr. Garcia... his staff didn't even know his first name, so good luck doing a search to find out anything about his background. He makes bad jokes in an effort build rapport. I laughed to make him feel better, but did not think he was funny. He is apparently very experienced in his country (Columbia), in both general dentistry and root canals. He moved here (US) recently and took a General Dentistry court (I gather that is required which makes sense), and I think he said he was working with another practice doing implants. He offered no names, nothing I could research (then again I was sitting in the chair, not like I had the opportunity to research him well from there). First he examined my Xrays and my mouth. He disagreed with the findings and recommendation of Dr Nelson. (Hmm) Plus, while he was doing this, with instruments in my mouth, head turned to the computer screen to see the Xrays, I was rather put off that he didn't move the instruments from my mouth. Twice I had to pull his hand out of my mouth. The first time to explain what he couldn't figure out (I don't have 12 yr molars), and the second time so I could swallow. (Umm, hello? Patient here!) I thought "well, I am here" and decided to move forward with the fillings that both doctors agreed were necessary. I let him numb me. He had that needle in my mouth FOREVER to numb me! The assistant and he explained that is important - prevents blood pressure from spiking, helps it numb more thoroughly, etc. But no other dentist has ever done that and the result is the saliva in my mouth was pooling in the back of my mouth and I thought I was going to choke because I couldn't swallow. I nearly had a panic attack. But I was determined to get my dental work done. Let's try again... more numbing - other area. This time I did not feel the needle touch my gum and wondered if it did because I felt the liquid from the needle run down my gum and into the back of my mouth. Not only did it taste terrible but it nearly made me choke. I finally get to sit up, rinse my mouth. I am really nervous, and the waiting is making it worse. Doc is waiting for me to be completely numb. Well, it worked. The back of my throat was numb (as well as gums and tongue). You know how your tongue feels (big and uncontrollable) when it is numb? Well, imagine that being the back of your throat. I was sure if I laid back down I would choke for sure. This idea was making me very nervous and I decided to leave at this point. I will give him this... Dr Garcia did NOT get upset with me. I think he wanted me to leave. I wondered if he felt like he should be doing the work. At one point, I showed him the palms of my hands saying "See how blotchy my hands are? That's because of nerves." When I said that I looked at his hands... they were blotchy too. That is when I knew I should leave. All this being said, the staff is still AMAZING. I just don't think I will be going back. I canceled my daughter's appt that is scheduled for tomorrow.

I shopped around before choosing Ashburn Orthodontics to do my Invisilign. I was so impressed with…read moretheir equipment and how they run the office. They are clear in their communication and walked me through how the invisilign would work in my case. I can't say enough good things about my experiences! Doctor Kortam and her team is extremely professional, effective and friendly. Besides Dr. Kortam, her staff Katie is the one that takes very good care of me every time I went in.

My son went to Ashburn Orthodontics and he loved it.They have great customer service! Melanie was…read morereally really nice!

I been here for the last 9 years such great caring loving staff and make you feel so welcome and…read moreDr.Hun is so sweet kind caring and loving hard working and devoted determined to his community clients and amazing person fun funny smart and supportive understanding gives good advice and strong positive person and helps you feel comfortable and passionate loyal person so patient and good with all ages I HIGHLY RECOMMEND IT! HE IS AWESOME and plus his staff and so please go to him and he will make your teeth clean and help you with anything to do with teeth plus don't be afraid to ask anything questions and he is heartwarming and great and GO TO HIM and HE IS THE BEST he doesn't have any dentist assistants but they are still wonderful and so sweet and great and such a angel and respectful. Xoxo lauren

As soon as I walked into the office I was greeted with a warm smile by everyone there and the…read moreinterior was so clean and modern. I needed an implant for my upper tooth so I've been visiting different dentists to get the best quote/treatment plans but I ended up going with Dr. Chung because after some research, I found out not all implants are the same! At first I was tempted to go to the cheapest option but later I learned that's not the way to go when it comes to your teeth. Lol Dr. Chung doesn't seem to cut corners when it comes to the quality of materials used in his procedures. The materials he used for my implant was made from Switzerland and the cost of the procedure wasn't even that much more than the other dental office I went to. In fact, the final total ended up being lower because he didn't make me do all the other unnecessary treatments that the other office made me do. Overall, my experience at Lansdowne Dental Arts was extremely pleasant and I learned so much! Dr. Chung and his team were professional and knowledgeable, and I felt like I was in good hands throughout my visit. I would highly recommend them to anyone looking for the highest and honest dental care.

I was looking for a new dentist after having a few rough experiences at a previous dentist. Dr…read more Alwan and his team were so kind, understanding of my sensitivities and nervousness, and reassured me throughout the cleaning! I had 0 wait time to be seen after checking in at the front desk. 10/10 would recommend to anyone looking for a calming cleaning experience!

I just switch All Smiles and the service so far has been the best in the Leesburg area. The last…read morePlace was telling me I had cavities that apparently I didn't even have. Here they take their time to make sure things are right. So far the best that I have seen in the area. I recommend those old and new to the area to try their services when in need.

Another great visit at Cochran Family Dental. Wonderful staff and latest technology. My hygienist…read morewas thorough and gentle. This is a great dental practice and I highly recommend them.

Dr. Cochran is a kind and good man. He's a great dentist. Super efficient, Dr. Cochran presents you…read morewith a plan of action to make your smile the best it can be. He works with me on paying for pricier treatments I need, but still accepts my insurance. I like Dr. Cochran a lot. He's a thorough professional dentist and a comforting caregiver.

"As Good As It Gets" They are just perfect…read more They really take care of you. Good Better Best

My experience yesterday was very good with Dr Peter Havalos when he recemented an onlay…read more However, I was surprised to find on checkout that Norbo Dental is no longer in-network (as of June 1, 2024) with my Federal Employee Plan BCBS Dental. I was told I had been sent a notice (which I never received). I would have given 5 stars, but sadly probably cannot afford the care here anymore.

Dr. Pham is a great Dentist & cares about her patients. Had a temporary crown come out & they were…read moreclose for the July 4th week. Left a message on the emergency number (Pham's) and was contacted within the hour & had the crown reinstalled the next day. Hygienists are very pleasant & do a great job of cleaning. If you live in Leesburg, I highly recommend.

The entire team is kind, patient and helpful. Scheduling and rescheduling appointments was easy and…read morequick; thank you for bearing' with me and my travels. I am more confident and happy with my fixed smile and definitely healthier as well. After 3.5 amazing years, I'm going to miss seeing everyone for my monthly appointments. It's an investment that was 100% worth it and am really glad that I chose East Gate Orthodontics for my treatment! I appreciate everything you all have done for me and will be sending my friends/family towards you all!

Took my son there to get his braces off and retainers. Was charged $900. Three weeks later my son…read morelost his retainers. I called to get a replacement pair and was told it was $650 because I don't have a retainer replacement program was never told anything about this program. Highly disappointed now My Son's teeth are going to go back to being terrible again thanks to them.