December 14, 2025, this was my 3rd visit. Last time I told myself it would be the last but my wife wanted pho. We weren't given enough spoons, when we asked for more they said yes but never brought them. We ended up sharing spoons.. We ordered drinks that never came and at check out were still on the bill we had to ask to have it removed. We ordered 5 pho. 2 adults, 3 kids. for the kids we asked just noodles and meat. instead we got noodles, green onion, cilantro, no meat. ended up picking out all the chopped veggies in their bowls. It just wasn't what we ordered but we didn't complain, whatever. the broth was bland beyond belief. we eat lots of pho, syracuse has a good vietnamese spot, but this place in watertown is pathetic. bland soup for a pho is inexcusable. Inattentive servers. we ordered bahn mi in addition, and it left a bad taste in my mouth. none of us finished our meals, but we didn't complain, we paid full price, we didn't want to be viewed as if we were just trying to get free food/discounts. once we got up from the table it took a solid 5 minutes for anyone to attend to us to settle the bill. it was not particularly busy. this was my 3rd and last visit. never again. no bean sprouts, no basil, no citrus, not enough spoons, didn't bring us our full order, brought us the wrong orders. spent 10 minutes picking out green onion and cilantro from toddlers orders. felt like we were working there. you can easily hit up the asian market in water town get a pack of pho seasoning and make a better tasting meal for less money at home. for the price, it should be good. it isn't. the hahn mi veggies are cut my sometime who has never had bahn mi. cuts of veggies like an italian pizzeria salad. cuts of carrots and cucumber so large they aren't even pickled. read more

Lotus Restaurant - receipt - Vietnamese Near Me - Watertown, New York

I'm new to the area so I decided to look for pho places around, this was the only restaurant that appeared on my search so I decided to give it a try I got there the ambient was really welcoming, the girl at the register super nice I was not planning to eat there so I took home the care they had with the take out order was exceptional, I put everything together when I got home and OMG This pho was amazing everything tasted so good I will definitely come back there and try dine in I super recommend this place you will not regret going there read more

Lotus Restaurant - Shrimp and Pork Wontons - Vietnamese Near Me - Watertown, New York

Deserves NO STARS! We ordered door dash and they did an excellent job however the lotus restaurant was called prior about a specific order and was entered under special instructions And they did not follow instructions:simple just steam food and put sauce on side! Second order (I tried again anyone can make a mistake) same as before I called ahead and put in the special instructions and same thing - I then called to inquire why they didn't steam and put sauce on the side ( I received order as if no instructions no phone call was ever made!) the owner got on phone and didn't understand what steam food meant! All while being belligerent toward me. He wanted me to drive 10 miles to pu order that was paid to be delivered! Poor business practice! read more

Authentic Vietnamese restaurant! We mostly do take out and they are consistent and quick. Try the crepe/ pancake read more

We were coming home after a family reunion and I was craving pho. Glad we found Lotus. It's very clean and the service was awesome. Very friendly and attentive. I ordered a medium meatball pho and my husband had the chicken wings and shrimp dumplings. The pho was great. It easily rivals places we go to in the DC area. The broth was flavorful and the meatballs were delicious. It was a huge portion, so I haven't plenty of leftovers for tomorrow. My husband liked the dumplings and wings too. I enjoyed it so much I ordered an extra wonton soup to go. We will definitely be back next year. read more

Lotus Restaurant - Shrimp dumplings - Vietnamese Near Me - Watertown, New York

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The service was promo & courteous. The hot tea was served with a pretty pot & teacup set. The spring roll with barbecued pork was tasty, and the vermicelli noodle salad with grilled chicken was yummy! It was a fairly large room but well decorated, and the large booths gave you privacy. Very good food, good portions and reasonable prices. Go here - you won't be disappointed. read more

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Food is amazing, staff is great! Ambiance is to a minimum. The broth is so authentic! I got the brisket pho, 10/10 recommend . read more

Lotus Restaurant - Sliced Brisket Pho - Vietnamese Near Me - Watertown, New York

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Long way from home and was caving some pho. I have tried take out from this place once and it was not good. If the order sets to long out, the lime in the bag with the vegetables start to go bad and when you mix it with the broth it gives it a bitter flavor. So watch out for that. I decided to give them a try again and got the chicken pho, it's similar to what I get back home, but the broth is not that flavorful however it is still good if you are craving some pho. I was also craving Vietnamese crepe (banh xeo), which I was surprised they served. I wish it came with more lettuce or some toppings. It had beef, shrimp, onions and bean sprouts. It was good. Buttery which is a bit different but all the flavors were there. The service was good, there was not a long wait for a Friday night. The restaurant has many seats, good for if you would like to dine in. I would come and try some other items. read more

Lotus Restaurant - Vietnamese Crepe - Vietnamese Near Me - Watertown, New York

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We were in Watertown for a couple of days. While there, we had a craving for Pho. We went on our trusty Yelp app and found this place very close to our hotel. It was about 8:00 and only a few other customers were in the restaurant. So thankfully we didn't have to wait long for our orders to be taken. My husband ordered the pork and shrimp pho. I went for the seafood. It had shrimp, calamari, and fish eggs. Didn't ask what exactly they were, but they tasted good. Both the shrimp (6 large shrimp) and the calamari (plenty) were cooked perfectly. We had both ordered the medium-sized bowls, and they were HUGE. The waiter laughed when he saw our reaction and said 'you should see the large'! My leftovers filled a quart container, and this was after I ate plenty. Overall a really good meal, clean restaurant, and good service. If back in the area I'd definitely return. 2023-69 read more

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We love the Lotus. Nice clean food. We love the vegetarian crepes, and we add veggies and lemon grass. The summer rolls are fun, and they will add extxra cilantro if you ask. The staff is friendly, and the dining room is clean. read more

Went here for dinner. Ordered the medium size Shrimp and Pork Pho with Rice Noodles. I spiced it up with some of the hot chilli oil that was on the table with other condiments. The medium size was what most places serve as a large. I can only imagine what the large would be like. The service was fast and friendly. Just a short wait to get our food. If you are going to visit Watertown, NY or on your way to or from Thousand Islands, you dhould stop for a meal. read more

Lotus Restaurant - Vietnamese Near Me - Watertown, New York

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Me and my husband walked in last night and know one said anything to us for the 5 minutes we were there as there was a staff member walking around and looked right at us so we decided to look at the menu that was on the counter and my husband then pointed out the cockroach running around the counter I look and it was huge!!! If they're running around on the counter like that then they're at the other food places next to it. Extremely disgusting left as soon as we saw this!!! read more

Excellent food. I got a pork bahn-mi, some shrimp rolls and spring rolls. Everything was fresh and delicious. My order was to go and everything was packed nicely and traveled well. The service was quick too. I'll be in town for a week and plan to go back. read more

The food is great! I ordered the house special pho & it was amazing! Customer service is great too! Thank you Hailey & Bianca for the awesome service! Will totally recommend this place & come back for more. read more

We were craving Pho tonight and it hit the spot! We had the House Special Pho and the egg rolls. Both very tasty. The large was big enough to share with my two kids and still had left overs. They're very generous with the servings. The broth was nothing special to rave over, but when you're in Watertown and you're craving some Asian flavors, this hit the spot. Left with very happy and full tummies read more

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Decent Vietnamese food and very generous portions. I started with a spring roll which was full of shrimp. I was only able to eat one so took the other one home. for a main, I ordered the medium Pho, but should've ordered the smaller version. The medium was very large and had plenty of shrimp. My husband ordered the vegetarian version which was full of vegetables and tofu. The service is wonderful and the restaurant is conveniently located right off of Route 81 in Watertown. This was a pitstop on our way back from the Adirondacks and met all of our needs. read more

Lotus Restaurant - Shrimp Pho, medium - Vietnamese Near Me - Watertown, New York

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Came here for Banh mi it was pretty good this time. Had Vermicelli noodles with egg rolls it was a lot better... Unsure if cooks are different but food was better this time around... read more

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Small protein portions Not alot of flavor Pho seems diluted It will do if ur looking for Vietnamese Not great but will do. read more

Drinks- I ordered the unsweet tea and it was good, my husband ordered the iced Vietnamese tea and it tasted like sweet potato pie? Lol it was good just not what you would expect. Appetizer- ordered the egg rolls and they were so tiny! Way overpriced for the size . Plus they tasted mushy but the sauce they came with were great! Pho- the house special : only had one piece of each meat so very displeased with the amount of meat, the brisket pho was good the meat was tender however overall the pho lacked flavor and really needed four little things of hoisin sauce and sriracha sauce to make the flavor. And you could tell it wasn't fresh cause the bowls came out and the noodles where in a hard ball on the bottom! Like at least break up the noodles to show freshness. Waitress- she was wearing ripped leggings which wasn't good appearance, also forgot my husbands tea twice and our appetizer. I wouldn't mind but there was only one other table beside us so wasn't a reason to forget our orders and then be rude when we asked for the tea and rolls. Would come back but there is some improvements needed before I up the rating. read more

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Had lunch here with a friend. Tried the following: Spring rolls-good! Summer rolls with shrimp-love their peanut sauce!! Lemongrass Chicken- the flavor was good but asked for minimal spice and it was still really spicy. My husband at least got some great leftovers. Food is still good and the service was very quick for a Saturday at lunch. I had the small chicken pho and there was plenty for me. I also had the jasmine tea and it was great for this lady who has a cold! The hubs had the beef fried rice and cleaned us plate. The only thing that was sort of lacking was the flavor in the egg rolls. Have had them here before and have had more flavor. Hopefully just an off ba read more

I've been to this restaurant in the past and it was great. My son and I went to lunch here today and the experience wasn't good. We sat for an hour and never received our food. The people next to us got theirs and they arrived 30 mins after we ordered. The table behind us, that also arrived after us, got their apps and still nothing was brought out to us. The waitress never check on us or acknowledge me when I tried to get her attention. We ended up leaving and going somewhere else. read more

Food is always amazing and the staff is very nice. If you dine in you can enjoy their clean and roomy restaurant. We love their Pho and egg rolls the most, but everything we've tried has been great. read more

I ordered food to go for dinner. When i got home, I saw the grilled pork and it looks good. Then as i started cutting the pork its still red inside. Im disappointed with my service. read more

Lotus Restaurant - Grilled Pork Rice Plate - Vietnamese Near Me - Watertown, New York

This place is right off the highway and is legit Vietnamese food. Delicious pho broth. Spring rolls and egg rolls were enjoyed by all. I asked for the Thai iced tea not too sweet and it was perfect. Bahn mi was heartier than most but not a freshly baked French baguette but a delicious hoagie roll. The grilled pork had a nice lemongrass flavor. read more

Friendly customer service with a very relaxed atmosphere. The egg rolls were hot, fresh and flavorful. I also got their special pho! Great portions and lots of fresh topping. My only critique is that the broth could have a deeper flavor and more spices. Overall, a good experience. read more

Waited wayyyyy tooo longggg!!!! Took our orders, which was simple. Just two house special pho, chicken fried rice and iced coffee. After us came two big groups and got their food before us. Prioritizing them before us is unfair and rude customer service. I got my iced coffee an hour after they took my order which is not that hard to make. Service is trash read more

Went back exactly one year later and the food quality greatly improved! I enjoyed pho, egg rolls, and a coke to compare it to the year before. I am pleased that there is a pho place near me that I can go to whenever I want. The egg rolls were hot, perfectly fried, and the filling was delicious. The pho was steaming and had a wonderful aroma to accompany that distinct pho flavor. The only reason I am giving this 4 stars instead of 5 is because I got a Thai iced tea to-go and it was served in a paper cup which is not what I'm used to and not ideal for sipping iced drinks. That said, I just won't order it anymore, but I will come back for the food and the awesome service. read more

The food here is amazing. I always get the vermicelli bowl with chicken or beef or pork (you can't go wrong!). It's a cold noodle pasta salad with a fish sauce (in case you didn't know) and it's so light and fresh! Their pho is amazing as well! My husband and I both get vermicelli bowls, and split a small bowl of pho (the small bowl of pho would be perfect if I didn't get vermicelli, but for my husband the medium size is best). We love their shrimp spring rolls, steamed shrimp dumplings, and and bahm mi sandwich too! Be prepared to possibly wait! They make everything as you order/fresh so usually we wait 30-45 minutes for our food. Sometimes the appetizers come out during the main course, sometimes things come out all together, and other times things come out super far apart. So just be patient! The employees are super nice, too! We've never had to wait long to be seated (but we also usually go between lunch/dinner or order to-go). Highly recommend! read more

Pho was really good again ! The spring roll has a lot of noodles , I'd prefer a little less but still good . The sauce is good as well ! My husband got the beef and white rice plate (not pictured ) and he said it was good read more

Lotus Restaurant - Rare beef pho - Vietnamese Near Me - Watertown, New York

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I would have reviewed this with 5 stars, but it took over an hour to get our food. It took about 35 minutes to get two egg rolls. The food was good, but it took WAY too long to get our food. The kicker, we were the only people seated in the restaurant. We saw about seven to-go orders go out ahead of our meal. Needless to say, we will never go back to eat inside the restaurant. Note, if you want food from here, order it to-go. Doing that will ensure getting your food faster. read more

Lotus Restaurant - Notice, the restaurant was empty besides my wife, son, and me. - Vietnamese Near Me - Watertown, New York

Very nice ambiance. Was forced to come here after a terrible experience at another store. And ended up loving the food and the staff.

The only pho restaurant near fort drum and it's good! I got the house special pho which comes with all the meat and it was good. I love how they have three sizes because sometimes one order of a pho bowl doesn't fill me up. I got the large and i was able to finish it all. I also got the shrimp spring rolls which was also really good. The peanut sauce is one of the best that I tried. The only downside is that the pho is kind more oily than I would like. If you are craving pho, come to lotus and you will not be disappointed. read more

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We went on a Sunday night, service was attentive but not extremely fast. The ambience is casual with a TV playing Dr Seuss and a playlist of late 90s early 2000s hits. We ordered pho and the vegetarian pho was delicious! Loved that they have boba tea of multiple types. Boba was served in mason jars, a nice touch! Boba might have been the best part. Comfortable and quiet enough to chat. Careful of the spicy red chili oil - it is extremely hot!! Would definitely go again and recommend to friends! read more

Lotus Restaurant - Boba taro. Blended - Vietnamese Near Me - Watertown, New York

I really wanted to like this place. New to the area and I eat out a lot Vietnamese is one of my favorites. I love supporting small local business. The food actually wasn't bad. It was decent , the pork chop was a little dry. But it had good flavor. The service was poor however Ordered take out. Place had a few customers. Not busy but not dead. Was told 25 minutes. It took 55. Girl was kinda rude. Makes it hard to justify returning. Oh yeah. There was a hair in my girlfriends salad too (She just brought that up) read more

Food is amazing 90% of the time but I still order staff is great the price is perfect and the portions are hug love it love this place.

Terrible service, waiting an hour with no food and two kids. I wouldn't know how the food tastes since we have none. Everyone around us was served, even those arriving after us - all we ordered was Pho and Egg Rolls. Disappointing. read more

I did a pick up order this evening for myself for the very first time lotus came highly recommended and I've been craving it. The restaurant was very quiet and soothing. My order was ready to pick up and the staff was friendly. I ordered the shrimp pho with rice noodles. This was delicious. I normally do not eat spicy things but seeing the sirracha and the other sauce mixed together made me curious to try it. I blended everything in and it was the perfect amount of spice for me. Of course, I did not get to finish my small bowl because I had weight loss surgery. But I am happy that I can eat more pho tomorrow! read more

Lotus Restaurant - After I assembled it at home - Vietnamese Near Me - Watertown, New York

definitely a mix of pros and cons regarding our first visit here. right off the bat, a major bummer was the boba. it was essentially 6.50 for 16oz of ice. i got maybe a few sips. the tea was ok... but the boba wasn't the greatest. it was worth maybe 2 bucks... definitely felt like a rip off especially considering there's a place a few doors down that has cheaper boba that's much larger. thankfully, the food was good. i got the grilled pork vermicelli and my husband got the lemongrass chili tofu vermicelli. the lemongrass chili flavor was really outstanding and the portion sizes were good. read more

Lotus Restaurant - matcha boba.... which was 90% ice. not worth even a quarter what it costs. - Vietnamese Near Me - Watertown, New York

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For the last three weeks, I've been coming here once a week with my sister and, boy, am I glad this place exists and is so close to me. The ambience is interesting, first of all. It's very modern, yet traditional and they have a TV where they play random shows/movies. One week it was Bill Nye The Science Guy and the next it was Parks and Rec. On the most recent visit, they were playing songs and then started showing Shrek. It was amazing. BUT the food is what you probably care more about, so let's talk about it. Everything I've ordered here has been exceptional. Of course, I recommend the pho (pronounced more like phuh) -- I usually get the sliced beef brisket and of course it comes with an amazing shiny broth, tender meat, vermicelli noodles, onions and cilantro and extras like fresh bean sprouts, mint leaves, sliced jalapeños and lime. The bahn mi sandwiches are also very good and the egg roll and fried chicken appetizers are great and come with these delicious dipping sauces (I think it's fish sauce but it's spicy and a little sweet.) OH, I almost forgot! If you're a coffee drinker, TRY THE VIETNAMESE COFFEE. That stuff is sunshine in a glass. It smells lovely and has a nice bold, strong taste. I've been getting it with condensed milk and ice, but you can get it without all that. Sometimes, they'll bring the little metal brewer to your table still attached to the cup. It's very cool. My sister usually gets the Thai iced tea -- she loves it. There's already sriracha, hoisin sauce, soy sauce and other condiments on the table, as well as individually wrapped chopsticks, which are of great quality, and napkins. The place sees a good deal of business, it's not usually super busy when we go, but there are a good amount of customers who come and go throughout our visit. I haven't had any problems with the service or cleanliness. And the prices are great, considering the quality and quantity of food. I'm not sure if they have a bathroom; I've just never looked for it. If I had a complaint it would be that the menu is kind of limited but that's a good thing. Gordon Ramsay says it's better to have a few dishes that are excellent than a big menu with mediocre food. Well, this place is definitely in the first category. Everything tastes fresh and fulfilling. However, they do have a curry chicken listed on the menu that I tried to order once and I was told they don't make that any more. I don't know if that was just that day or what. TLDR; highly recommend this place, please take time to fully enjoy the experience. read more

Lotus Restaurant - Delicious Vietnamese coffee. Highly recommend. - Vietnamese Near Me - Watertown, New York

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The food went straight to the trash. I ordered pho and The broth didn't smell good. It stunk really bad for some reason and lacked flavor. After I made this review the first time I got a message from what I am assuming is the owner or the owners husband questioning me and attempting to belittle me for my honest review. Then my review was reported and removed. So here's my review again. Update : it was the owner messaging me. read more