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Lotus Restaurant

3.9 (605 reviews)

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LOTUS RESTAURANT ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Dogs allowed
Good for kids

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Recommended Reviews - Lotus Restaurant

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Wonton noodle soup
Wil L.

I've been here twice and enjoyed both visits. Their wonton actually has pork AND shrimp. For those of you that enjoy a good wonton soup, there are very few places that make wontons with both pork AND shrimp. I have never been disappointed with the food here. My only complaint is the wontons are on the smaller side. This spot is connected to a big parking lot so parking won't be an issue. The decor is modern and spacious as well. With so many positive reviews, I am shocked it's empty during my two lunch visits. I hope business picks up because I don't want them to go. It's not easy finding a wonton spot that makes them with pork AND shrimp. Service is also great. The owner is very perosnable Their house fried rice looks good too. That's next visit.

Mixed Bbq Plate
Rusty D.

I come back over and over for this food. Particularly for the Hawaiian bbq. This last visit we went in for Hawaiian bbq and my fiancé wanted some Chinese food. Turns out that side of the menu was not available that evening due to a chef calling out. We were offered a few dishes from that menu but decided to go with Pho and egg rolls. It was very nice that they wanted to work with us to make sure we were happy with our menu decisions. Big booth to sit in. Don't let the opens seats deter you away. The Hawaiian bbq was delicious. I got the mixed plate. Everything I could ask for in that meal. Delicious. My fiancé enjoyed the Pho as well. I will be back.

Heavenly Crispy Noodles- was pretty cool looking. I was surprised when it came to the table!
Melissa K.

Came here tonight for dinner with my mom- her pick. The spot isn't a hole in the wall, but it's not fancy either. The best description I can give is that it's a clean mom and pop restaurant that exceeded my expectations, and I would definitely come back- thus the 5 star review. Pros: a variety of items to choose from... Chinese (which my mom wanted), Hawaiian (which sounded good to me), and Vietnamese as well (will try that sometime). A large variety of food in a restaurant can sometimes result in a mixed bag of what you get. The food at Lotus though was quite tasty and unique (heavenly noodles). Phil the owner was there and he provided excellent customer service... he was attentive and helpful throughout our entire meal. Cons: it's a little pricey for some of the portions... ordered a small salad, and it was quite small. The pot stickers too, came in an order of 4. And while they weren't very big, they were quite tasty! I thought about ordering a second plate. Menlo Park, as with other Bay Area restaurants, are on the higher side, price wise, so while a little pricey, still fits in with the area. Side note: For dinner, my mom and I shared a few of the Chinese dishes. I ordered a Hawaiian plate (chicken) to go, which my son ate some of when I went home. He said it was really tasty. I thought it looked really good, but was still full from the Chinese food, so I haven't tried it yet. Looking forward to trying more items here (and there is plenty more to choose from!)

Mikala C.

It was a pho kind of day and I was wrapping up some errands in Menlo Park when I decided to order from Lotus. I ordered the chicken pho to-go and it hit the spot. The service was quick and they packaged the soups up well so nothing spilled. The menu seemed somewhat limiting though so not sure I will be back (other than for soup to go).

Potstickers beef tomato egg
Raeann R.

The ambiance is really nice it looks new and clean. Food is good, i only have tried the Chinese dishes.

Roast Duck over Rice with Bok Choy

Came back and tried the duck over rice, might be the best item on the menu -- can't remember the last time I got duck this good in the area. Beijing beef was also delicious, this place is super consistent and still so underrated. Thai tea was also solid, big fan can't recommend Lotus enough!

Marian L.

Quiet outdoor seating at small sidewalk tables. Great food in large portions. Welcoming proprietor. Quick service.

Duck and bok choy over rice

Hidden gem! On Maloney, the little alley by the post office. One of the few remaining affordable lunch spots in Menlo Park. Good variety of food.

Brisket pho
Izzy A.

If I can give this place 10 stars for their pho!!!! Oh my god!!!! I love pho so much and hands down this place has the best pho I ever had!!!! The broth is perfection. The flavors are just amazing. Perfect balance. The meat is so tender and flavorful. I highly recommend this place. Don't waste your time elsewhere. Once you have this pho you will be hooked.

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I was traveling for work and looking for a place to eat near my hotel. Almost everywhere nearby had…read moreexcellent reviews, but I was intrigued by the upscale Vietnamese restaurant. When I arrived, the place was PACKED, but thankfully the bar was still relatively empty and I was able to snag a stool. By the time I left, the bar was full, though. I ordered the duck noodles, which were good, but not quite as good as I had been hoping. Just a little unmemorable (albeit beautifully presented). My cocktail, which was a spin on a margarita, was good, however. If I were local, I would probably come back but order something different, though as an out of towner I would try another restaurant next time.

A beautiful restaurant with an upscale atmosphere, but the guest experience needs more attention to…read morethe basics. Tamirine has a beautiful, sophisticated dining room and the food presentation fits the upscale Vietnamese concept. However, the experience starts before a guest ever sits down, and that is where management has an opportunity to improve. When guests arrive, they should be greeted promptly and acknowledged, rather than left waiting outside, especially in the heat. Even if the restaurant is not ready to seat them immediately, a simple greeting such as, "Welcome, we'll be right with you," goes a long way. It communicates that the guest has been seen and that the team is in control. This is also where strong SOPs and management follow-through become important. For an upscale restaurant, the arrival and greeting process should be clearly defined: who greets the guest, how quickly they should be acknowledged, what happens when there is a wait, and how guests are communicated with while they wait. SOPs only work when management consistently trains, observes, coaches, and enforces them. Having procedures written down is not enough. Leaders need to make sure the team is actually executing them during every shift, particularly during busy periods. The restaurant has the setting and concept to deliver a premium experience. The next step is making sure the service standards consistently match the environment and price point. Management should remember: the guest experience begins at the front door, not when the food reaches the table.

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