Huge shout out to Miguel and Jasmine from the Holyoke MA store!!! They ALWAYS go above and beyond…read moreto help me find just the perfect outfits for any event I attend. They're fun, energetic and they are always so genuinely happy to find me just the right look. They give me feedback and really take a lot of the stress of shopping away and I actually ENJOY the whole shopping experience with trying multiple clothes on. They hooked me up with a super hot outfit for the Beyonce concert and I can't thank them enough. I now have my teenage daughters shopping with me and they were just as friendly and outgoing with them!!! These two are the Real deal as far as customer service and going above and beyond. It's a pleasure shopping there because of them and they never disappoint with finding me the right look. I have shopped in many stores and these people are the best!!! Thank you Jasmine and Miguel Best regards Lisa Liptak

Manager was haranguing me and my friends for...shopping? I was touching a top (THAT I was actually…read morelooking to buy!!!) and was told "you can't touch the mannequins." I asked her why she was harassing us and was just told very smugly, "it's store policy." Very weird, mean energy.

This store is amazing they have the cutest clothes everrrrrrrr. It is a little on the pricey side…read morebut it is definitely worth it in the long run. Best store!!!!! Love it !

I rate Bananas on their discount area, because I can't afford things at normal price. This one…read morehas a decently sized section, though all the argyle sweaters were size small. So nice overall, but needs more cheap argyle sweaters.

I have shopped here for the past two years. I have always been disappointed with the staff here. Of…read moreall the times I have been there, I have only had one encounter where a salesperson was helpful and kind. Most of my interactions with the staff have been characterized by haughty attitudes and rudeness on their behalf. I have never asked for much beyond whether I could use the dressing room and still have been treated with disregard and most recently, with disrespect. On my last visit, I was being let into the dressing area and was asked if I was a cardholder. I told the salesperson I was. She told me I could get a 40% discount with my card. When I exited the dressing room to purchase my items I was asked again if I was a card holder by the same salesperson. I said I was. She then asked me if I was a recent and current cardholder. I told her I was. She furrowed her brow and asked if I was sure, and if she should "look me up." I told her I was and asked why she had asked me so many times. She walked away and disappeared into the dressing room area. I pulled my card out and headed to the counter to pay for my purchase. Another employee rang up my total and told me that the cardholder discount did not apply when I asked about the discount. I asked for an explanation and did not get one. The salesperson placed my items in the bag and, though I had my hand outstretched to take it from her, decided to toss it toward me on the counter. She did not look me in the eye during our entire interaction and walked off without a thanks or salutation. As I said earlier, I have never had many interactions with the staff when I am there and have never been rude or unkind. I have always had to ask for help instead of the staff asking to help me. I am a local professional, but I am also an Indigenous person and feel as if my appearance may have played a part my interactions with them. I honestly cannot think of any other reason as I have seen different treatment afforded for other customers when I have been there. Needless to say, I will not be back and am sure to spread the word. I do not think their attitudes or actions reflect the best sales practices or the reality of their brand, at all. They have elitist attitudes and are merely a lower, mid-level, retail chain. A smile and some kindness toward those of us who appear to be "other" could only help.

I absolutely love Macy's Department Store. No matter which state or city I'm in, they never seem to…read morefail me. This particular one is neat and pretty huge. Many people were shopping for jackets, hoodies and Fall wear. Not sure if school is out today. Many kids were in the store today with their parents. Today, I didn't get anything for myself. I got my son a jacket and a hoodie for his birthday and my husband a hoodie and t-shirts. They had a decent sale, just not what I was looking for. I did find a Coach purse that I liked, but it didn't come in black. If I had to do it all over again, I would take my time and shop for me on the first floor and not go on the second floor with my son in the Men's section. He was looking for all type of Nike hoodies, but seem like him and my husband has every color. They got a North Face Hoodie and my son got a Tommy Hilfiger down jacket.

macy's is always a massive ripoff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!read more

This had to be the smallest H&M that I have ever been to. This location does have a kid and men's…read moredepartment aside from women's but the selection wasn't much compared to other locations in other states. They did in fact offer some nice fashionable jewelry for sale.

Rude staff in a dirty store with poor customer service. The store is disorganized, the fitting…read morerooms are trashed and dirty, and the employees all seem miserable and have a bad attitude, including the manager. Store policies also suck. You cannot make a return or exchange without a receipt. Completely unhelpful staff. Had this experience twice within a week. Would not recommend.

This weekend while shopping at the mall my partner decided to stop in at this Lane Bryant location…read moreto look at their selection. This store was packed with a ton of new items as well as clearance items. The store had a lot of dresses as well as a great selection of shoes and boots. The staff here was really polite and they were more than willing to open up the dressing room for my partner to try on some clothes. The quality of the merchandise is a little high but honestly that is because of the quality of the clothing. That being said, they tend to have a ton of discounted items as the clothing seasons end.

They have very nice clothing. And the staff is very nice. They helped a lot. Thanks for making my…read moreshopping experience great!