STAY AWAY from here!!
I normally don't review places (positive or negative) but felt compelled to review Lost Weekend.
STAY AWAY from this place...they are rip-off artists and liars.
Absolutely the worst customer service I have ever experienced. For starters, I get it... a liquor store in Key West isn't the gold standard for customer service expectations. They deal with tourists and drinks seemingly all day I'm sure and it I'm sure they have seen it all.
That said, my girlfriend and I went to get a nice bottle of rum for our hotel room. We wanted something a little nicer than the standard Bacardi White. I told the owner David that something like Flor de Cana would be great and nothing flavored. Though they had A wide selection of Flor De Cana, David insisted we try something called Pink Pigeon.
We really didn't want to pay $50 a bottle for something we never tasted, but David insisted if we didn't like it we could return it for a full credit. He was that sure we would like it. We got home and opened the bottle to pour a taste. We immediately realized it was vanilla flavored Rum, and badly flavored at that. It was almost acrid, it was so foul.
We returned the next morning with the 98% full bottle to get a credit and to get something else. As you can guess from this post, David said now that he couldn't accept returns at all and we were stuck with the Rum. Needless to say, we were extremely disappointed and after talking to him for some time, he offered to give us a small discount on a new bottle. So we were stuck with a $50 crap rum and now he wanted us to spend even more money with him.
I'm not sure if the rum was a last bottle of some bad stuff that he could t get rid of, and just wanted to unload it on unsuspecting tourists, or if he is just a liar and horrible business person.
Either way, STAY AWAY from this business, they are crooks read more