Being new to the area, we saw this restaurant noted as a 4.9 star so we decided to try it. I ordered a large burrito. The waiter didnt know if the beef was shredded or if it was hamburger. Interesting.
After reading the ingredients listed on the menu for this burrito, I asked for no lettuce, no sour cream and no cilantro. The burrito arrived and it had cheese as well as lettuce on it. I told the waiter I can't have cheese/dairy and he indicated he would make me another one.
The 2nd burrito contained lettuce!
We received our bill and we were charged for 2 burritos! My husband contested the bill and got argued with! The restaurant argued i didnt state 'no cheese' thus the charge.
I proceeded to show the cashier The second burrito had lettuce on it that I asked to not have. She didn't seem to care and stated that the waiter indicated he would just pay for the second burrito. Seriously?
Very unprofessional and honestly, the food wasn't that great. Definitely not a 4.9 rating.
It's more like a one or two star restaurant. Very disappointed. read more