We had found Los Guerreros Mexican restaurant back last year and it reminded us so much of the Mexican food we always got to enjoy back home in Arkansas. We had been 3-4 times before this time. This time though was awful. It was my daughter's 9th bday and of ALL the places she could choose from she wanted Mexican so they could sing to her and bring a dessert out like every time we've ever celebrated. Just to be sure this Restaurant did it. My mother-in-law arrived before we did and went in to ask Because you can't get anyone to answer the phone. She was told yes they do sing and give a free dessert. So we arrived my in-laws had already been in at a table waiting about 15 to 20 minutes before we arrived and it was nothing short of a miracle just to get a glass of water for her and her husband that is handicap while they waited. When we walked in and realized which lady was our server, she had actually been our server the last time we were there, and we almost didn't come back because of it. Her name on our receipt is Devanhi And the previous time we were there, the other girl who has always been wonderful notice We didn't have anything on our table and apologized For the lack of service and got our drinks. But this time the service was awful. Devanhi served everyone around us. The chip basket stayed empty and from the time she took our order to when we ASKED for the check she did not check on our table ONE single time other than when we stopped her and then took her forever to come back with the refill. But the worst part when she asked if we were ready for the dessert we had our cameras ready to film it expecting them to come sing because that's what they told us. They bring the dessert out and set it in front of my daughter. Absolute look of disappointment on her nine-year-old face. This child doesn't ask for much, all she wanted was to go to A Place for her birthday, where they would sing to her. At this point, the look on my face said it all and I asked are you guys not going to sing to her and she's like no we're too busy. My daughter was holding back the tears and my husband knew it so he started to sing right there in the middle of the restaurant and then all of a sudden a miracle happened, the server Devanhi that told us they couldn't because they were too busy decided to start singing . This was the absolute worst service And experience that we have ever had In a restaurant setting . I worked in a restaurant for years And I promise you had I given people the type of service we had I would've been left with nothing on the table. I mean it took literally 25-30 minutes to get our drink And then we never got refills on chips and it took forever for our food to come Out as they brought one at a time, by the last person got their food, pretty much everyone else was done. Then they had the nerve to literally add on some crazy tip to the Bill even though we were all paying separately. I told them they absolutely needed to take it off. I am not a non-tipper. I worked in the Restaurant industry for many years, but this was ridiculous. I even tried to talk to the guy at the register, no sympathy no comment, nothing. I am not a person who goes to a restaurant and has a bad experience and never goes back. Everyone has bad days. Everyone has crazy busy days and I understand that from someone who worked in the Restaurant business but after this, none of us will ever go back there. It's really sad when all the kid asked for for their birthday is to go to a restaurant with her family and her grandparents and be sang too And yet such a little act couldn't even be accomplished. not only that we had been bragging to my mother-in-law about how amazing the food was at this restaurant and this was her very first time there she loves Mexican and she told me this was the worst place I've ever been to in my life and I'll never be back! I tried to call many times over a three day period but Could not get a single person to answer the phone. I also tried to leave a review for that following week and it would not even allow me to leave a review on the website. That is why I'm just now leaving it. I have the receipt. Has the servers name on it and what time we were there and all of that so it reminded me to try it again. In saying all of this, I do not recommend this restaurant read more