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    WHB Cleaning

    WHB Cleaning

    4.5
    (325 reviews)

    I used WHB Cleaning for a move-out clean on a 3 bed/2 bath, 1,414 sq ft home, and had a great…read moreexperience from start to finish. Booking was incredibly easy and handled entirely via text, and their rates are very fair. Janet was communicative throughout. She confirmed the appointment the day before and reached out again the morning of with the cleaners' names and ETA. Kaela and Sofia arrived right on time, did a quick walkthrough, and got started immediately. They were also upfront about needing extra time due to some areas requiring more attention, which I really appreciated. Janet continued to check in with me via text during the entire process. Kaela and Sofia did an amazing job! Their attention to detail is exceptional. Everything looks brand new (honestly cleaner than when we first moved in). Shout out to Sofia for getting the shower doors cleaner than I've ever seen. I wish I had taken before and after photos. I highly recommend WHB Cleaning if you're looking for a reliable, professional cleaning service!

    I was really excited to try WHB Cleaning after seeing them highly recommended in the Girl Time…read moreFacebook group. Unfortunately, our experience didn't live up to the recommendations or the premium price. We hired WHB for a move-in cleaning. The home had already been cleaned before we received the keys, but it wasn't quite up to our standards, so we decided to hire a professional company to thoroughly go over everything before we moved in. At $89/hour for a move-in clean, I expected a very detailed and professional service. Our cleaner was genuinely lovely, kind, and pleasant to have in our home, and I enjoyed meeting her. Unfortunately, the quality and professionalism of the cleaning itself did not match what I expected at this price point. During the appointment, approximately 35 minutes of billable time was spent in personal conversation rather than cleaning. I certainly could have ended the conversation sooner, and I acknowledged that when I spoke with the company. At the same time, as the customer, I don't think I should have to manage how a professional cleaner uses the time I'm paying for. Afterward, my husband and I looked over the apartment more closely and found several areas that still needed attention. The floors were noticeably streaky, portions of the windows that were cleaned were left streaky and only partially completed, the window tracks were still dirty, and there was visible dirt remaining in areas of the guest shower. For a relatively clean, empty home, I simply did not feel the finished result reflected more than $300 worth of professional cleaning. I contacted WHB directly before leaving a review because I wanted to give them an opportunity to address my concerns. I do want to give their customer service team credit. Everyone I spoke with was kind and professional. They offered to send a different cleaner back to address the areas we weren't satisfied with. We declined because the purpose of hiring a move-in service was to have the home ready before we moved in, and at that point we preferred to finish the remaining areas ourselves. WHB ultimately offered a 15% adjustment to our invoice, which I appreciated. They listened to our concerns and made an effort to resolve the situation. As a first-time customer paying their premium move-in rate, I expected the initial service to reflect the level of quality and professionalism the company advertises. At this price point, I think it's reasonable to expect professional cleaners who can deliver consistently high-quality work without the customer needing to supervise the process or schedule a second visit to correct missed areas. I appreciate how kindly WHB handled my concerns and their effort to make things right. Unfortunately, based on the quality and value of our particular experience, we won't be returning.

    The Tailored Closet of North San Diego

    The Tailored Closet of North San Diego

    4.9
    (120 reviews)

    We hired Tailored Closets to design and install four closets in our small home in Clairemont, and…read morewere glad we did. We also met with two other local/national companies to back up our ultimate decision. One of those was easy to let go of - the person who visited our house had strange personal habits and felt comfortable sitting on our bed and brushing pencil eraser bits onto our pillows. The second one came really close, and it was a hard final decision. They offered a different approach than Tailored and there were strong points to both. In the end, the connection we made with the designer, Nick, and his willingness to dive into the challenge, won us over. With our input, he came up with really great custom concepts including an entryway closet that had a couple elements that they don't typically do. One was an area where mail could drop from the mail slot, and the other was slide out shoe trays. We still look at those and smile. The on-site installers were great. The lead installer Cassidy was our main point of contact and did a great job. We'd done some other renovation prior to the closets, and our expectations for communication were formed by those other contractors. He was respectful throughout the install, patient with our questions, and always let us know what to expect. Personally, I also appreciated the way he worked with the other installers, too. He looked like a good mentor for the others. Kudos to him and the rest of the team, Luis, Kevin and Ismael. I'll be surprised if Luis isn't in a leadership role there soon! The installation was so professionally done, with plumb walls and level shelves, that it revealed how unlevel our flooring is. When that left some gaps, the company recommended a solution to mask that without changing the original design. Cassidy came back out, assisted by Victor, and made those updates in just a few hours. Overall, this was a great experience, and we recommend the company.

    So excited to have my new closets! I used Tailored Closets at a previous house and it was great,…read moreand it was great again. It's a pleasure working with Dana figure out what I wanted. The installers were professional and did a great job. Looking forward to doing my garage!

    Rachel Cleaning and Organizing Services

    Rachel Cleaning and Organizing Services

    4.7
    (83 reviews)

    Review Update: After talking to Rachel, she explained that most deep cleanings don't include making…read morebeds, doing dishes, or taking the trash to the bin, so my expectations there were a bit high. She also offered to refund part of the organization fee since I decided to only do the kitchen. I really appreciate her willingness to clarify and make things right. Rachel is incredibly kind, friendly, and an absolute powerhouse when it comes to cleaning. She made my home look spotless -- every surface gleamed, everything smelled fresh, and her attention to detail in the main cleaning work was fantastic. It was such a relief walking into such a fresh, tidy space. That being said, there were a few small things that could be improved. For whatever reason, I felt like she was very rushed. The trash was left right outside the apartment without a new bag in the bin, and the dishwasher wasn't started -- small touches I've had with other cleaners in the past that make a nice difference. I had also paid for organization, originally planning to do the guest room and kitchen, but when she arrived I decided to just do the kitchen. The charge stayed the same, which I wish had reflected the smaller scope. Overall, Rachel's cleaning skills are truly excellent, and she's a joy to work with. With a little more consistency on the smaller finishing touches and more clarity in pricing, her service would be perfect. I would still recommend her to anyone looking for a deep, high-quality clean.

    Rachel and Ray are awesome. Extremely happy with the experience. Very professional. On time and…read moreon budget. They busted some major cleaning out and my place has never looked better. They made things shine I could have never done. Again - can't recommend them enough and will use them again. Thank you! (but be careful of the cats ;))

    Sort It Out San Diego

    Sort It Out San Diego

    5.0
    (53 reviews)

    We hired the Sort It Out team to help clear out and organize both our basement and garage. It's…read moreimportant to note that my wife and I had been working on this project for years and, frankly, had made little to no progress! In fact, some could argue that we were doing more harm than ANY good over time. One of the major challenges for us was simply deciding what to keep and what to get rid of. Jen and Tori not only put both our basement and garage in order, they they coached us every step of the way on how to make decisions about what to keep, where it should go and what we should get rid of. In addition to helping us clean out and organize both our garage and basement, they advised us on how to maintain the newly organized space. Designated areas were logically established, and all storage bins had a purpose and a label. In 2 visits, which equated to a full day, Jen and Tori knocked out what my wife and I couldn't accomplish in 5+ years! They are, in a word, Frickin' Amazing... (Ok, ok, two words! ;-)

    I cannot recommend Sort It Out San Diego enough!…read more Jen and Tori are an incredible team. From the moment they started, they were super professional yet so personable and kind that they actually made the process enjoyable. I was a bit nervous about showing someone my clutter, but they immediately made me feel comfortable and completely non-judged. They are incredibly efficient and flexible, working around my needs to create a system that actually works. The final product is amazing--I feel like I can finally breathe in my space again, and a huge weight has been lifted off my shoulders. I feel so inspired to tackle the rest of my home now! I will definitely be using them again :)

    Lorri Powell - personalassistants - Updated August 2026

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