Best team ever. For patients and caregivers, Lori cares, listens, offers options, and her experience. The staff is super: happy, good communications, and they go out of their way to help. read more

If there were more than five stars, I'd give them to Dr. Wynstock. She was my mother's doctor for many years and became mine when my mother died 12 years ago. Dr. Wynstock is thorough, COMPASSIONATE, professional, COMPASSIONATE, brilliant, COMPASSIONATE, witty and . . . did I say compassionate? I also have a 5 star review for Vicki. Like Dr. Wynstock, Vicki is also so caring, and also has an acerbic sense of humor that I thoroughly enjoy. They are simply the best. read more

Terrible doctor, never returns calls. Her staff is rude. Nurse Vicki is the worst of all. Yelling at people and being rude. Quality of care 0. read more

I rarely leave negative reviews. I was just shocked at how the reception handled our communication. Dismissive and outright rude.

Dr. Wynstock was my mom's doctor for a number of years. My mom only recently passed away at age 94. The last couple of weeks of my mom's life created enormous challenges for our family. Dr. Wynstock not only fought for excellent care for my mom, but displayed a level of compassion that one rarely sees today. She was there every step of the way, collaborating with the doctors, analyzing test results and communicating in a caring manner with myself and my siblings. When we had questions, she had answers. And when we didn't know what was next, she was there to help and reassure us. I will always be grateful for the personal attention and care Dr. Wynstock gave all of us during a very difficult time. An excellent physician, a caring, compassionate human being. read more

Very poor care for my elderly mother. Expensive consigner service with no service. She is caring but no action.

My family saw Dr Wynstock for many, many years. In fact, she was the first doctor I saw when I got too old to see my old pediatrician, Dr Deputy, who has since passed away and is missed by many Pasadena kids like myself. Dr Wynstock treated all of us like we were family and had such a caring, gentle touch, yet was a very no-bullshit doctor. It was her advice that cleared up my second ulcer and she was never afraid to tell me when at certain points, physical symptoms could be signs of other problems. Sadly, I write about this in the third person because she has gone to a concierge service. That means that it doesn't matter whether you have health insurance or not - if you still want to be treated by Dr. Wynstock, you must pay a yearly fee of $1800 and that covers all your visits, health insurance or not. It's hard times these days, and I'm sure it hasn't been easy for those in the business of medicine... But sadly, for families like mine, all this means is that we can't afford to see her anymore. She'll be missed. So, 1 star for concierge service and 10 stars for Dr. Wynstock. read more

My Dad's Primary Care Doctor WAS Lori while living in Pasadena. He has Parkinsons disease. I was so disappointed when she (along with his wife) approved and even facilitated his placement into a horrible facility that kept patients living in a bed full-time. Any professional with knowledge of Parkinsons knows that walking, and movement is the prescribed remedy for a "movement disorder" and can even improve Parkinsons. We had to go to lengths to remove him from this facility and now he lives in Assisted Living; walking every day and going to exercise class. His NEW Primary Care doctor and neurologist encourage the exercise. Lack of movement for any senior can lead to serious complications, such as bowel obstruction, which can lead to death. I advise anyone to advocate for your elderly loved ones as we did. My Dad's wife needed him out of the house, and Lori went along with it and facilitated it. I was really disappointed in her professionalism. read more

I wish Lori was a family member. Then I would have another person to relate to at functions. She was seriously THE NICEST doctor I've ever had. I went in for a Pelvic Exam after being recommended to her practice by my mom. She sat and talked with me about my medical paperwork, family history, and just my day in general before we started. I told her that I had a sore throat and she gave me a complete physical before diagnosing me with bronchitis. If she hadn't, I'm sure it would've turned into pneumonia as I never go to the Dr. She checked to see what medications she could give me for free before writing 2 prescriptions and ended up giving me free nasal spray. One Demon Down, One to Go. Without getting too graphic, I'll simply say that in 11 years worth of pelvic exams, it's never been that easy. She was extremely gentle and actually made it as comfortable as possible. Once someone does that, you can tell the difference (sorry for grossing anyone out--but ladies, you know what I'm talking about). Afterwards she offered to check my blood pressure and complete blood work since I've never had it done before (I know--horrible). She assured me that she would bill everything in a way that my crappy insurance would cover. My mom has been seeing her for so long that she just calls up, gives her symptoms and Dr. Wynstock will call in prescriptions for her. Unfortunately as of January, Dr. Wynstock will be changing her practice to a concierge service. I believe the cost is $1,800 a year. Although this puts her on call for you 24 hours a day. She will act as nutritionist, gynecologist, you name it. I'm actually considering it as medical care everywhere is getting worse and worse. I HIGHLY recommend her practice. And here nurses are wonderful. read more

There is no doctor more competent and caring that Dr. Lori Wynstock. I have been seeing her for ten years and a visit to her office feels like I'm visiting family at this point. She is highly knowledgeable, has a realistic but gentle approach, and is more thorough than any doctor I've ever visited. Her concierge service is 1000000% worth every penny. She is available by phone and email at any time, any day. I live out of state and fly back twice a year to see her. She consults with me on the phone when I am away and has wonderful connections with specialists at the Huntington and other Pasadena area facilities. I HIGHLY recommend her practice. As a side note, I saw Dr. Denham (in her practice) once when Lori was on vacation and, although not Lori, was a great second choice. read more

Lori is the most caring doctor that my husband and I have ever had! She always goes the extra mile to help us. Through her very quick action, she caught a potentially fatal condition that my husband had. She got him to a specialist immediately and the problem has been fixed. Don't know what we would do without her. read more

This doctor has now gone to concierge service. I went to the office and noticed that the staff is ruder than ever and worse, are multi-tasking with ear sets while feigning concern for in-person patient requests. One staffer was so rude to an elderly woman that I even spoke up. Spookier still is the replacement of all magazines with just one, called WebMD. read more

Dr. Lori has been fantastic with my aging Aunt, who has been a difficult patient many times. Lori has gone beyond the call of duty in caring for her including taking my after-hours phone calls. Her bedside manner is wonderful, and it is obvious that she really cares about her patients. Thank you, Dr. Lori! read more

She is the BEST person, doctor, friend in the entire world!!

I have not seen Dr. Wynstock for a number of years since she went to concierge service, and I miss her very much. I simply do not see a doctor often enough to justify the extra expense. However, when she was my doctor, she was the best. She has great bedside manner. Her physical exams were very thorough and gentle. I never dreaded going in to see her. She did not automatically send me home with a prescription. For example, my cholesterol levels were a little high (it runs in the family - my father had 280+ his whole life - he died at 91). But instead of just giving me statins to cover her you-know-what, she looked at all my other risk factors - lifestyle, weight, exercise, diet, blood pressure, blood sugar levels, overall health, family history, etc. and told me that my cholesterol was just one factor and that everything else was good. Since I have dense breasts, mammograms are much less effective at detecting cancer, so she wrote me a prescription for an ultrasound instead (much safer than all that radiation). When I came in with questions about contradictory medical advice, she admitted that "studies" were always changing and that doctors are also confused and that sometimes you just had to use your own judgment. She definitely gave me the impression that her mind was still open and that she was continuing to keep up with new information. Her attitude was so different from my current doctor who goes "straight by the book" - whatever she learned in medical school is the last word, even if it is outdated. My current doctor gave me nutritional advice that was printed in the 1990's - all this discredited advice such as "don't eat eggs," and "eat margarine instead of real butter." She insists that I have a mammogram every year, even though recent studies have shown that yearly exams do not necessarily lower the death rate from breast cancer. Last year she told me that I was sick even though I feel great, and that I should take statins, even though there are many bad side effects to any drugs. I am now in the process of finding a new doctor who is more like Dr. Wynstock - flexible, nice, intelligent, knowledgable, caring, and not arrogant. read more