We went here at least 4 times during our 6 day stay at the Hyatt Ziva. They open for lunch and dinner, but dinner is definitely the time to go. Their selections are better and much tastier imo. However, both times of the day have panna cotta and tiramisu for dessert and they are to die for! I've always been a big fan of tiramisu and panna cotta so I'm likely biased. I went got these two desserts every time I went. The inside is nice and classy. Italian-themed. Waitstaff is professional and nice as always. Lunch has faster service from what I've seen. Dinner time was slower but the restaurant was pretty full compared to lunch, so maybe that's why. We waited for an hour before the food came out. Overall there are a lot of choices here and it's a solid choice. It's very close to the pool so it's perfect after you're done with the water! read more

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Another Hyatt Ziva Resort Restaurant, I think this one was probably on the bottom of the list in terms of ranking. We went for lunch, so unsure how the dinner menu is, but the dinner menu does looks better than the lunch. Ordered: - Squid Rings - Margherita Pizza - Lorenzo's Pizza - I actually kinda liked this pizza. I liked the combo of the balsamic and prosciutto on a pizza. - Chicken Alfredo - Chicken was dry - Mare e Monte Pasta - Tiramisu - Mainly cream, I think it might have had one lady finger in it? it was served in a espresso martini cup sooo might have been hard to put more in. Espresso flavor was also very light - Panna Cotta read more

Lorenzo's - Pizza - Italian Near Me - Cancún, AGU

Cute Italian dining experience. Classy but still family friendly. Food was tremendous and service was great. Chicken parm - A Minestrone soup- A Spinach cream soup - A Italian salad - A Margarita pizza - A Lasagna - B Penne Napolitano - A Would highly recommend read more

Lorenzo's - Italian salad with raspberries and goat cheese - Italian Near Me - Cancún, AGU

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Lorenzo's is probably one of the better restaurants in Ziva. We came here for both lunch and dinner and every dish was yummy! We love how their pizzas are freshly oven baked. Their tiramisu is also very good. Their servers are also very friendly and helpful. read more

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Italian restaurant with a lot of choices. The beef tartare is as fresh with a quail egg. The sea bass had perfectly cooked crispy skin and the sauce was delightful. Service was superb. read more

Lorenzo's - Sea Bass - Italian Near Me - Cancún, AGU

Quick note because some people don't seem to realize it: this restaurant is only available to people staying at the all inclusive Hyatt Ziva This turned out to probably be among the better restaurants on the resort food-wise along with Habaneros and La Bastille, though we had a long wait for dinner (about an hour), possibly because we had a bigger party of eight people. Be sure to plan ahead! My wife got the arincini which were good, and my family smartly ordered pizzas to share which were fairly decent. I say that because the pastas and entrees are kind of small - my seafood pasta just had two shrimp and one piece of octopus on it. It's all inclusive so order generously! Surprisingly, the steak my mom ordered turned out to be better than the ribeye I got at the Tradewinds steakhouse, and the strip my wife got there. Still small, but properly cooked and seasoned - had we gone here earlier in the trip rather than on the last night I probably would've come back for it. It seems the menus change often at this resort, but this was a very solid spot - just consider bringing some of the snacks from your room with you just in case. read more

Not sure why the rating is so low. This is our pick out of 8, and next is habanero. Octopus(and potato) is great, we were here three times and ordering every time. Ravioli! Yes! Not big portion, go for it. Try it out. The pine and the flavor was great. Salmon was good. Lime mojito wins among all i ordered(3 different drinks) read more

So, maybe I ordered all the wrong things here. My friend and I did not enjoy this place at all, but other members of our party dined here and loved it. Learn from my experience and maybe don't order what I ordered? Who knows. Here's what we tried: - Insalata Lorenzo´s: Organic lettuce, goat cheese, walnuts, pears, toasted bacon, balsamic vinegar reduction - This was alright, but a basic salad is pretty hard to mess up. - Frittura di calamari: Fried squid, arrabbiata sauce - these were over-fried and tough. They were all same shape and size and calamari ALWAYS freaks me out when it's the same shape and size. Skip! - Tagliatelle alla Bolognese: Homemade long pasta with Bolognese sauce - there was nothing spectacular about this dish. - Fettuccine ai frutti di mare: Mussels, clams, squid, shrimp, dry white wine, pomodoro sauce - so, so, so salty. - Margherita: Pomodoro sauce, mozzarella, fresh basil - this was absolutely the best menu item we ordered. Definitely add a pizza to your order, you won't regret it. - Panna cotta: Sweet cream with red fruits - Panna Cotta is my absolute favorite dessert! This is not panna cotta. Texture is off and odd. Skip! Overall, we felt all the dishes lacked any sort of flavor profile outside of being super salty. We missed those complex Italian flavors and felt most dishes could have been improved based on seasoning alone. Again, maybe it was the wrong night, or that we ordered all the wrong things, but we did not come back to dine here on our 7-night stay. read more

Lorenzo's - Insalata Lorenzo´s: Organic lettuce, goat cheese, walnuts, pears, toasted bacon, balsamic vinegar reduction - Italian Near Me - Cancún, AGU

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Would be nice if you advertised it was only for guests of the hotel. We walked here to be turned away

as others have mentioned, the service could use some work compared to the other restaurants of the place. we weren't that impressed with the food... i did however like my kid's lasagna. i got the sea bass which i thought tasted .. fishy; the fungi chicken just tasted like stuffed chicken... overall not bad but could skip this place read more

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For members staying at Hyatt Ziva: 10/10 overall and I can't wait to come back here at my next stay Service, of course is excellent as it is throughout the entire resort. We had lunch here and I wish we had enough time to do dinner as well. They have a small antipasto bar available with some charcuterie & veggies during lunch. We all got a ceasar salad each (not a large salad, feeds 1 person) but probably my favourite Cesar salad at the resort. 4 of us shared a pepperoni pizza as well and it was perfectly baked. Shrimp Alfredo was a large portion and I didn't finish it all *i dont eat too much though* , but it was quite good and I'd order it again. Had the Panna cotta for desert and it was just the amount of sweet and fruity I wanted without being overwhelming. Can't wait to come back here! - Food guide & content creator INSTA @ SpicyAivy read more

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The service was terrible. Thank goodness for the bar in the front where we spent 1 hour waiting for a table. The service was super slow 2 hours! Why?! read more

Service from Jesus was beyond wonderful. He made us feel so taken care of. We don't expect much from resort food and thus ordered the Arancini (perfectly delicious) and the Margherita, Sausage, and Pancetta with Potato pizzas. The Margherita was definitely our favorite. The meats on the other pizzas were a bit dried out. We ordered the small versions of these pies (4 pieces) which was more than enough for us. read more

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Food was okay, but service was sub-par. We visited twice - once for dinner, once for lunch. Both times, service was very, very slow. We felt neglected. We had to flag down our waiter a couple times during our lunch, and it wasn't even busy. It was just there were only two waiters working, and they were usually in the back and not checking in with guests. Dress code for lunch is dry casual, smart casual for dinner. Dinner - There was a 30 minute wait when we arrived on a Tuesday evening around 7pm. We were put on a waiting list and given a beeper, so we walked around and got some drinks before dinner. Starters: - Build-your-own charcuterie board: Ask the staff at the bar for what you want! We got some cheese, berries, prosciutto, salami, nuts, figs. - Insalata Lorenzo's (Organic lettuce, goat cheese, walnuts, poached pear toasted bacon, balsamic vinegar reduction): Good salad, I like goat cheese. - Frittura di calamari (Fried squid, arrabbiata sauce): The squid was too big for my liking. I usually like the smaller squid because it's more crispy and easier to eat in small bites. - Lasagna (Traditional lasagna bolognese gratinated): I generally don't like lasagna, and this was one of those. Entrees: - Filetto di manzo al gorgonzola (Beef steak, mashed potatoes sautéed spinach & gorgonzola sauce): The filet was done medium rare as we'd asked, but it didn't pair very well with the gorgonzola sauce. - Costolette d' agnello al forno (Lamb chops, vegetable caponata, polenta & parsley provencal): Excellent lamb chop! Yay! Dessert: - Tiramisu (Classic Italian dessert with a base of savoiardi cookies, mascarpone cheese mousse and amaretto di Saronno): This was a delicious tiramisu! Loved the soft and sugary layers. Good end to the meal, although the start of it was a little rocky. Lunch - funghi e salciccia pizza (Tomato sauce, mozzarella cheese, portobello, Italian sausage): Pizza was pretty good - we had to try it, since they have a nice wood-fired oven and we saw all the pizzas coming out fresh from the oven. However, our pizza sat on the countertop for about 10 minutes before our waiter noticed and brought it to us. It was still warm, but the crust had gotten a little moist by the time it reached our table. When we ordered our dishes (tuna and pizza), we were told the tuna would take 10 minutes longer than the pizza, but they came out at basically the same time because of the delay on the pizza being brought to our table. - Tonno ai semi di sesamo (Tuna with sesame seed, candied onions, asparagus berry jam): I hoped the tuna would be more seared rather than grilled, but the tuna was pretty much grilled to medium, making it more chewy than I expected. Heavy on the sesame seeds. I didn't like the asparagus berry jam, the sweet/sour taste of it didn't go well with the tuna. - Lorenzo's crepes (Filled with mascarpone mousse and chopped fresh fruit & passion fruit sauce): Not the typical crepes you think of. I'd expect crepes to be the thin type, not rolled up in thick batter. My crepes didn't have fruit on the inside, just had a few berries on top. I had to wave to our waiter to make this order, as our waiter hadn't checked in on us since bringing out our entrees. I generally don't give 2 stars unless I have serious complaints... in this case, it's a combination of sub-par service and meh food. Maybe Lorenzo's will pick up on its service front as more guests come through, but right now, it's not worth the time it takes for your orders to be taken and food to come out. read more

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Best Italian cuisine in Cancun! My boyfriend and I love Italian food and were most excited to try this restaurant out of all the ones in the Hyatt Ziva Cancun resort. All employees were wearing masks and gloves. Customers must wear masks unless seated at their table. We started off by ordering a glass of white wine (Chardonnay). We wanted Pinot Grigio, but was told it would cost extra. We shared the lasagna and Quattro Formaggi pizza. Both were so delicious! The cheesy-ness was to our liking. Our waiter strongly encouraged us to try out their dessert, but we wanted to try out the dessert place in the resort instead. I wish we had room in our stomachs to try out all their food. We just have to come here again the next time we are in Cancun. Our waiter was super nice, respectful, and attentive. He also had a personality and made jokes with us. If you love Italian food, go here! You will not be disappointed! read more

Lorenzo's - Quattro Formaggi (White pizza, mozzarella, fontina, gorgonzola, asiago) - Italian Near Me - Cancún, AGU

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Such a beautiful restaurant. Everyone in our party said it wasn't that great but we want to try it anyways. We were so happy we did! It was amazing!!! read more

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We really enjoyed this restaurant. Is it the best Italian food Ive ever had? No. Is it good food and great service? Yes. It's our first night at the Hyatt Ziva and after 12 hrs of travel we were tired and hungry. It was 9pm and we had about a 10 minute wait to get seated. Service was excellent and food came out really fast. We ordered the beet salad and pepperoni pizza for appetizers ( both really good) and they brought a really yummy charcuterie board that we didn't ask for but was excellent. We ordered Tagliatelle alla Bolognese which was very good, ravioli also good, salmon was excellent. The lasagna was the only thing that wasn't that good. It wasn't inedible just not so good. I recommend the salmon (so good) but also order something else because I wouldn't be full if I just ordered the salmon. Overall: Service 5 out of 5 Food 4 out of 5 read more

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This is your standard fare Italian restaurant located on resort at Hyatt Ziva Cancun. The atmosphere is rather romantic with more dim mood lighting going on. You can see the pizza maker kneading his dough and making the pizza by the front entrance of the restaurant. The restaurant is *huge* compared to some of the other spots on the resort so you won't have to worry about lineups! The food: There's an antipasto salad bar available for those who want a little something before their meals come out. To be honest, it's not at all authentic to what you would see on an Italian person's table (trust me on that one, my nonna would be astonished that there were osyters and quail eggs!) The dishes we ordered were good but nothing to cry home about. I enjoyed the pizza I ate and the seafood risotto. The "crunchy macaroni" still has me questioning what exactly I ate...The sauce was overly sweet, the macaroni were soggy (kind of what you would get in a soup soggy) and the crunchy round exterior just tasted like old frying oil. It's a decent spot to change up your eatery locations while you are on resort so give it a try! read more

Best Italian restaurant on the Cancun strip. Ordered pizza, pasta, and a main (tuna with sesame). Service is excellent. Ambience is lovely. You will not be disappointed! Came here for lunch. Can't wait to come back for dinner. read more

Lorenzo's - Italian Near Me - Cancún, AGU

We were surprise eating at Lorenzo during dinner that we came back the next day for lunch. We order pizza and pasta and the food was authentic Italian! This is no olive garden, the pasta here are handmade fresh making the texture chewy and irresistible. The pizza are handtoss fresh in their oven with all type of topping to choose from. The best thing about the pizza here are the outer semi burnt crust. I'm usually not a fan of pizza crust, but the semi burnt crust give off a nice crisp bite. read more

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Overall, eating at Lorenzo's is a must when staying at Hyatt Ziva Cancún. I had dinner and lunch here and frankly, I prefer lunch at Lorenzo's rather than dinner. My dinner experience would have been perfect, if I hadn't had a mysterious allergy to something in the minestrone soup. Nevertheless, I could rave on and on about their table focaccia bread and mini charcuterie board because this was honestly (and unfortunately) better than my main course. The focaccia was warm, fluffy, and tasty especially when paired with the parmesan, prosciutto, or sun dried tomatoes on the charcuterie board. Next, we each ordered a different burrata salad. I had the Burrata Dolce which was phenomenal. Then came my minestrone soup. It was delicious, piping hot and fresh, and... gave me an allergic reaction. Despite having informed the hostess and waiter of my nut and seafood allergy before dining, I believe my minestrone was contaminated at some point during its preparation. By the time my main course (the Filetto di manzo al gorgonzola) had arrived, my stomach was in a knot and I had difficulty enjoying the rest of my meal. My steak was delicious, but I was in pain. I wanted to redeem my experience at Lorenzo's so we had lunch there the next day and it was a thousand times better. For lunch, we ordered the Crispy Chicken Salad, a Linguine ai funghi, a Vegetarian pizza and a Frutti di mare (seafood) pizza. Thankfully, there was no cross contamination this time. The chicken from the salad was crispy, juicy, and tasty. The Linguine was light and creamy. And I will never forget the amazing Vegetarian pizza. Everything we ordered went so well with each other and the pizza was arguably better than the steak I had the night before. Lorenzo's had redeemed themselves before my family and I left Cancún. Ultimately, I would highly recommend having a pizza or pasta lunch at Lorenzo's rather than dinner. You're guaranteed to get amazing flavor and a great Italian meal experience. read more

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Lorenzo's..Lorenzo's.. what can I say? How about an Italian restaurant located at the Hyatt Ziva Cancun! A little bit of Italy in Mexico?! Why not? I won't hype it more than what it was but it was good enough for what it was worth! Anytime you have an all inclusive kind of deal on vacation the food can sometimes be hit or miss. This particular place happened to be a hit and my friends and I enjoyed our meals and service that was provided here for sure. When we came in on a Saturday night it was surprisingly not busy at all but perhaps because the hotel's nightly entertainment was going on. Our waiter was super attentive and very friendly. He gave plenty of recommendations on the menu and all of them were pretty stellar. We started off with a couple glasses of wines and before we knew it the food was at our table! Talk about fast and efficient! I will definitely visit again once I'm back in Cancun staying at the Hyatt Ziva! read more

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The Diavolo pizza was really good for an appetizer as was the pear and gorgonzola salad. These two entrees were outstanding: (1) mixed seafood with a red pomadora sauce, and (2) a beef filet medium rare. For the nay-sayers, I say first that this is an all-inclusive restaurant, and we are not in Italy. And, second, that you must eat some amazing food because we thought this was a great restaurant. read more

Best pizza in Cancun and that's all I have to say take a look to the pic nice and beautiful home made pizza with a fire wood oven, it doesn't get better that's that yummy read more

Lorenzo's - Italian Near Me - Cancún, AGU

Service was warm, welcoming and fun! . Food was delicious we had the chicken and Sea bass and dessert was fabulous-tiramisu. Jesus was a our waiter and he had us smiling and laughing through the entire meal. A wonderful experience read more

The pizza and salmon entree are really good. My daughter loves their customized pasta with fried shrimp. Overall, this is probably second best restaurant after tradewind. During lunch, you can only take out the pizza. read more

Lorenzo's - Salmon entree - Italian Near Me - Cancún, AGU

Italian restaurant with all kinds of options available, nice service and delicious food. Premier wine menu is for extra charge. read more

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Italian cuisine at all-inclusive Hyatt Ziva Bad Note: Assured by the hotel multiple times that other than the french restaurant here, there is no dress code! However the (captaín?, the man who greeted us) was quite rude about what my girlfriend was wearing (bikini under cardigan). Surprised by the tone/attitude we received from him as we were looking to be seated in the outdoor area. He asked her to leave and get changed. Good note: Our server Fernando and Estaphany was superb and had a great attitude. Great recommendations and very friendly. The food at Lorenzo's is one of the better options around the hotel, coming second on the list after in room dining. We ordered three pastas (#1 meat lasagna, #3 espaguetti al vongole, #2 rigatoni with pomodoro beef ragú, and 'sour' 'not recommended' penne amatricciana) and fried calamari which were all pretty on point and very tasty. Tip: ask for spice if you enjoy spicy food. read more

Lorenzo's - Italian Near Me - Cancún, AGU

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Not bad. Fortunately not real busy, so service was good. The salad bar was nice and my tuna and risotto were quite tasty.

Mediocre service and foods. pizza was cold and burnt!Fish was ok. Tiramisu was like anything but tiramisu.

This place sucks! The waiter had the audacity to sermon me on asking for a straw and how it affects the environment, when in fact Hyatt keeps dolphins in captivity! What a joke! They never brought out my food either, not even when they brought out my husbands food about a half hour earlier! Hey Hyatt teach your employees some manners! If you really care about the environment and our footprint how about releasing the dolphins for starters! Never ever going back! Oh by the way the food is overly salty and oil drips off of everything, including the pizza! Yuck! read more

Lorenzo's is one of my many restaurants at the Hyatt Ziva in Cancun. I was surprised that Lorenzo's only had 3 stars. The service was fantastic and quick. We went for lunch and shared the margarita pizza and spaghetti with clams dish and both were muy deliciosa. The restaurant itself is very clean and unique and had a nice Italian flare. My boyfriend and I both agreed we would come back to Lorenzo's. For an all inclusive restaurant, we were very pleased with our experience. The portions are "smaller" than regular portions, but even with sharing two things, we both left full and satisfied. The cervesas were a nice touch too! ;)** FYI for lunch the dress code is casual and for dinner the dress code is elegant. (Gentlemen must wear pants, closed toed shoes and a shirt with a collar)** read more

The service of the restaurant is extremely poor. We came and the restaurant was empty; yet the lady was insisting to keep us in a waiting list. We waited in hope that the food is gonna be amazing but it was very average. The service of the place ruined everything. And the food was not pleasing read more