I went in for a jewelry change, nostril. I had a spacer put in by Chari, and she had a difficult…read moretime getting the spacer in, decided on another one without a backing. She assured me it would stay in, it didn't. After surgery, I went back with my own jewelry, thinking how hard can it be to put this jewelry in? She couldn't. Chari broke my own reserve spacer trying to get it out, , then fiddled around, finally putting a spacer so big my nose bled for a couple of hours. She also told me I had "cheap jewelry"....my jewelry is 18K gold. Not cheap. I try to buy local. But in this case, I would warn you to stick to the professionals.

Got my bellybutton pierced & I love it! Somehow it didn't hurt & healed well and quickly. Very…read morehappy, highly recommend. Clean place, was a quick appointment, on time, pleasant.

Nick is dope, really smooth experience with piercings as well…read more Shout out to Mario too Both chill

Great service super clean definitely will recommend this place .I got my ears pierced love them…read more.Thank you Mario.

got my belly button pierced here about 2 weeks ago and the healing has been pretty painless just…read morelike the piercing was! while there i told here im definitely coming back for more piercings! i love how it turned out and how tina took her time making sure it was placed correctly and straight! she is amazing! will go back to her for sure! and the vibe of the studio when i was there definitely has me tempted to go back for some tattoos!

I wanted my forearm inked, matching the work on my upper arm…read more I found Benzo on IG and booked a session. I told him I wanted an Ankh, a heart/infinite sign & a bubble w/initials inside. Tattoo 5outta5 Benzo blew me away w/his creativity. The details he added brought the two pieces together seamlessly. Service 4.5outta5 It was a four hour session. This was my fourth piece. I've never been offered numbing spray but I asked for and received it. I wish that was standard practice but everyone's different & the pain can be pleasurably intoxicating at times. Chill atmosphere, diverse background music & cool artists. Very clean shop. The staff is an eclectic group. Whatever you're looking for, they can accommodate.

Okay If you're looking for someone who saved my nipples from being a total disaster go see Shorty…read moreshe is the best The shop was nice good vibes. I went in shaking and honestly. I already had an infection from a botched job somewhere else plus a not so smart er doctor my nipple where Swollen, angry, red as hell--I thought I'd have to rip them out myself. But Shorty just took one look, no drama, and said, "Sit. We're fixing this." She was so calm and knowledgeable and kept me laughing throughout my ordeal she Gloved up, fresh everything, and slid those rings out with this gentle, steady pull. No tugging, no pain--just... gone. Like magic. Then she cleaned me up, gave me aftercare tips that actually worked, and told me to come back if I had any questions or problems. The whole thing Over in five minutes. And yeah--she's tiny, but those hands are rock-solid. Shorty is an Absolute legend great piercer, and knowledgeable medical field. I walked out feeling fixed, I'd let her save me again--any day. Thank you Shorty again you the best. thinking about getting my septum pierced definitely going to Shorty.

TLDR: I went in for a naval piercing and left without one and paid $20. With the unfriendly and…read moreunprofessional staff, hot and stuffy room, the piercer's baby crying in the small shop, and unclean practices I chose to leave. When I first walked in the male at the desk was not very friendly and did not even greet us. We were handed over to the piercers and one asked the other "Do you want her or do you want me to take her?" the other responded "I don't care". At this point I'm don't really feel like a valued customer, I'm just whatever to them. Not one person said hello to me, introduced themself, or even asked me my name. The whole process felt like I was being rushed and they wanted me in and out very quickly (despite no other customers in the shop). I was moved to the small room in the back and every question I asked felt like I was bothering the piercer, giving me short answers instead of helping me to make a decision. The jewelry did not seem properly sterilized, just quickly sprayed down, no autoclave machine. I did not even see the piercer wash her hands. With the unfriendly and unprofessional staff, hot and stuffy room, the piercer's baby crying in the small shop, and unclean practices I chose to leave. I did have to pay $20 because the piercer said she already opened the needle (which was opened before selecting jewelry and marking). Not complaining because I understand those are her supplies, but I wish she waited until she saw that I was ready and comfortable. Was hoping for a different outcome because I saw so many great reviews, but perhaps I caught them on an off day like a few other negative reviews mentioned

100/10!! Alma was amazing, she cut my hair pretty quick, I am so happy with my cut and I also got…read moremy ears pierced with no problem.. She was so kind, and understanding and listened to how I wanted my hair trimmed. It was also much cheaper than most places because I didn't need a wash or color, I highly recommend if you need a fresh cut, I will definitely be back!

Love The place! Alma is very gentle and she did exactly what…read moreI wanted! The atmosphere is calm and silent

Spontaneously wanted to get my nose re-pierced. It was quick in and out. Guy pierced me had me at…read moreease, closed my eyes, little did I know.... it was done.

This place is a joke! I have been in many times in the past for a long time, as they were the only…read morehead shop in the town of Napa. First off these guys are too fu*ckin stoned all the time to get off their butts and help you when you need it. When you do finally get someone to help you, they are just not knowlegeable! I used to sell blown glass, so I have an idea of what I am talking about (not an expert but not a novice either), and it really discourages me when I know more than an employee does. When you walk back to the area of the shop with the pipes, and other smoking devices, you are bombared by pornography and sex toys. Then when you do finally make you way past midget porn and dildos to the pipes, they are extremely overpriced and the selection blows! 95% of their selection is import glass (meaning they probably bought it online for less than $2 a pipe for crap glass) which a lot of the time must have holes drilled into them upon arrival. When this happens, it jeopardizes the structure of the glass and can leave toxic glass dust in the pipe when inhaling. Their cheapest "decent" pipes start at around $35! That is absurd, when I can go to a headshop down the street (as there are now 3 in Napa) and get the same pipe for around $17. Basically, if you want decent customer service, experienced staff, and good prices for decent product, DO NOT GO HERE!!

What a great experience! Joe is the nicest guy, experienced and super professional. I thought I…read moreneeded a re-piercing of a long closed up ear piercing, but Joe took a look at it and miraculously opened up the hole and got the earring in! Success! Tell everyone you know about this place!!

From the welcoming atmosphere and thoughtfully curated décor to the calm, grounding interactions,…read morethis was the best first piercing experience I could have asked for. Joe's attention to detail, outstanding customer service, and practical approach truly set him apart. What other business out there has all 5 star reviews??!!! I can truly see why! So well deserved! Thanks Joe!

I had such a good experience here getting my second nose piercing. Christine is a great piercer & a…read moreperfectionist when it comes to getting the placement right! Ana at the front desk is very kind and friendly as well. Overall a great experience will be coming back for any more piercings!

I brought my daughter in to get her ears pierced and was very pleased. Christine and her staff were…read morewonderful. The studio was very clean and professional. They made sure we understood the aftercare instructions and they were so patient, calming and reassuring to my daughter. She was so happy and felt so proud she did it, and the piercings look great. I will definitely be coming back.

I had such a great experience getting my nostril pierced here! Britt was amazing. Her experience…read morereally showed through the entire process. She gave clear direction and helpful cues, which made me feel comfortable and confident from start to finish. I really appreciated her patience while I took my time deciding on the exact placement, and she never made me feel rushed even though I had a ton of questions. It's now been four weeks, and my piercing is healing beautifully so far, which definitely speaks to the quality of her work. Also, shoutout to Sergio at the front. He was super patient and helped me pick out the perfect jewelry. The whole space had great energy, with friendly, helpful people all around.

Between me and my daughter, we've gotten pierced 5 times at Chief. Britt is the absolute best…read morepiercer I've ever been too This is a licensed and dedicated piercing shop. My favorite part is they are always going to honest with you about whether or not a specific piercing is safe with your anatomy. Britt tells you what's happening every step of the way so you're never wondering what's touching you (is it the needle or a toothpick? Am I being pierced now?). They have an incredible jewelry selection which is all super high quality (e.g., surgical steel) and provide you with uniodized salt for your aftercare with very clear instructions. The shop itself is very calming, in an cute older sacramento house converted to businesses, lots of plants and neat artwork. Their quality and care standards are top notch. Chief has my trust and business for life! Highly, highly recommend

This place came recommended from a good friend of mine as a trustworthy place to get quality…read morejewelry. We went today and had the best experience. I chatted with Mich while our jewelry was being sanitized. I'm not one to leave reviews but I came by to say, absolutely give them your business!

Best experience ever! Got a nose piercing for my 60th and the owner was kind, patient, and…read moreexplained every part of the process and what he was going to do before he did it. I'm so glad I chose to go to Ghost Town and certainly recommend!