I went in for a jewelry change, nostril. I had a spacer put in by Chari, and she had a difficult…read moretime getting the spacer in, decided on another one without a backing. She assured me it would stay in, it didn't. After surgery, I went back with my own jewelry, thinking how hard can it be to put this jewelry in? She couldn't. Chari broke my own reserve spacer trying to get it out, , then fiddled around, finally putting a spacer so big my nose bled for a couple of hours. She also told me I had "cheap jewelry"....my jewelry is 18K gold. Not cheap. I try to buy local. But in this case, I would warn you to stick to the professionals.

Got my bellybutton pierced & I love it! Somehow it didn't hurt & healed well and quickly. Very…read morehappy, highly recommend. Clean place, was a quick appointment, on time, pleasant.

Nick is dope, really smooth experience with piercings as well…read more Shout out to Mario too Both chill

Rio is the man!!! Go check him out for all your piercings and tattoo needs!!! Best in Customer…read moreService!!!

I wanted my forearm inked, matching the work on my upper arm…read more I found Benzo on IG and booked a session. I told him I wanted an Ankh, a heart/infinite sign & a bubble w/initials inside. Tattoo 5outta5 Benzo blew me away w/his creativity. The details he added brought the two pieces together seamlessly. Service 4.5outta5 It was a four hour session. This was my fourth piece. I've never been offered numbing spray but I asked for and received it. I wish that was standard practice but everyone's different & the pain can be pleasurably intoxicating at times. Chill atmosphere, diverse background music & cool artists. Very clean shop. The staff is an eclectic group. Whatever you're looking for, they can accommodate.

Last minute opening with Alyanna and I'm so happy I grabbed it. Told her what I wanted and she…read moredelivered- super friendly and great artist!

TLDR: I went in for a naval piercing and left without one and paid $20. With the unfriendly and…read moreunprofessional staff, hot and stuffy room, the piercer's baby crying in the small shop, and unclean practices I chose to leave. When I first walked in the male at the desk was not very friendly and did not even greet us. We were handed over to the piercers and one asked the other "Do you want her or do you want me to take her?" the other responded "I don't care". At this point I'm don't really feel like a valued customer, I'm just whatever to them. Not one person said hello to me, introduced themself, or even asked me my name. The whole process felt like I was being rushed and they wanted me in and out very quickly (despite no other customers in the shop). I was moved to the small room in the back and every question I asked felt like I was bothering the piercer, giving me short answers instead of helping me to make a decision. The jewelry did not seem properly sterilized, just quickly sprayed down, no autoclave machine. I did not even see the piercer wash her hands. With the unfriendly and unprofessional staff, hot and stuffy room, the piercer's baby crying in the small shop, and unclean practices I chose to leave. I did have to pay $20 because the piercer said she already opened the needle (which was opened before selecting jewelry and marking). Not complaining because I understand those are her supplies, but I wish she waited until she saw that I was ready and comfortable. Was hoping for a different outcome because I saw so many great reviews, but perhaps I caught them on an off day like a few other negative reviews mentioned

Okay If you're looking for someone who saved my nipples from being a total disaster go see Shorty…read moreshe is the best The shop was nice good vibes. I went in shaking and honestly. I already had an infection from a botched job somewhere else plus a not so smart er doctor my nipple where Swollen, angry, red as hell--I thought I'd have to rip them out myself. But Shorty just took one look, no drama, and said, "Sit. We're fixing this." She was so calm and knowledgeable and kept me laughing throughout my ordeal she Gloved up, fresh everything, and slid those rings out with this gentle, steady pull. No tugging, no pain--just... gone. Like magic. Then she cleaned me up, gave me aftercare tips that actually worked, and told me to come back if I had any questions or problems. The whole thing Over in five minutes. And yeah--she's tiny, but those hands are rock-solid. Shorty is an Absolute legend great piercer, and knowledgeable medical field. I walked out feeling fixed, I'd let her save me again--any day. Thank you Shorty again you the best. thinking about getting my septum pierced definitely going to Shorty.

100/10!! Alma was amazing, she cut my hair pretty quick, I am so happy with my cut and I also got…read moremy ears pierced with no problem.. She was so kind, and understanding and listened to how I wanted my hair trimmed. It was also much cheaper than most places because I didn't need a wash or color, I highly recommend if you need a fresh cut, I will definitely be back!

Love The place! Alma is very gentle and she did exactly what…read moreI wanted! The atmosphere is calm and silent

Spontaneously wanted to get my nose re-pierced. It was quick in and out. Guy pierced me had me at…read moreease, closed my eyes, little did I know.... it was done.

This place is a joke! I have been in many times in the past for a long time, as they were the only…read morehead shop in the town of Napa. First off these guys are too fu*ckin stoned all the time to get off their butts and help you when you need it. When you do finally get someone to help you, they are just not knowlegeable! I used to sell blown glass, so I have an idea of what I am talking about (not an expert but not a novice either), and it really discourages me when I know more than an employee does. When you walk back to the area of the shop with the pipes, and other smoking devices, you are bombared by pornography and sex toys. Then when you do finally make you way past midget porn and dildos to the pipes, they are extremely overpriced and the selection blows! 95% of their selection is import glass (meaning they probably bought it online for less than $2 a pipe for crap glass) which a lot of the time must have holes drilled into them upon arrival. When this happens, it jeopardizes the structure of the glass and can leave toxic glass dust in the pipe when inhaling. Their cheapest "decent" pipes start at around $35! That is absurd, when I can go to a headshop down the street (as there are now 3 in Napa) and get the same pipe for around $17. Basically, if you want decent customer service, experienced staff, and good prices for decent product, DO NOT GO HERE!!

Make an appointment because Joe is running the shop solo right now so walk-in's won't always get to…read morebe helped. I made an appointment at 3 and stopped by early to see if he could squeeze me in. My flat piercing got angry overnight and I was in town so went to this shop to get a longer post swapped for my flat. He was able to quickly swap out my post for a slightly longer one and immediately my ear got less angry/red. It was only $20 for the post. But then I shopped his jewelry selection, and the earrings are really well displayed and bright! I ended up buying an earring for my conch, and he was able to also squeeze me in to change my earring for me between appointments. If he has a full day of appointments, expect to wait (or come back another day) but if you wait, there's a small chance he can squeeze you in, depending on what you need and what his appointments are having done. Highly recommend looking at his earring selection (beautiful gold pieces) but they have gold prices...so also expect to pay if you buy any earrings. He didn't pierce me. But when he did my flat post swap, he was very careful and surprisingly it didn't hurt like I expected it to. For my conch earring swap, it was a little uncomfortable but he was also very careful to make sure the earring was on nice and tight. I would recommend this shop and Joe!

My sister lost one of the ends of her septum piercing piece. We stopped by to see if they'd have…read morethe availability to give her a new piece. The person working was super friendly and welcoming. He immediately took us to the back and fixed her piercing. The space is very clean and modern. My sister was super happy with the service she received!

I had such a good experience here getting my second nose piercing. Christine is a great piercer & a…read moreperfectionist when it comes to getting the placement right! Ana at the front desk is very kind and friendly as well. Overall a great experience will be coming back for any more piercings!

I brought my daughter in to get her ears pierced and was very pleased. Christine and her staff were…read morewonderful. The studio was very clean and professional. They made sure we understood the aftercare instructions and they were so patient, calming and reassuring to my daughter. She was so happy and felt so proud she did it, and the piercings look great. I will definitely be coming back.

I had such a great experience getting my nostril pierced here! Britt was amazing. Her experience…read morereally showed through the entire process. She gave clear direction and helpful cues, which made me feel comfortable and confident from start to finish. I really appreciated her patience while I took my time deciding on the exact placement, and she never made me feel rushed even though I had a ton of questions. It's now been four weeks, and my piercing is healing beautifully so far, which definitely speaks to the quality of her work. Also, shoutout to Sergio at the front. He was super patient and helped me pick out the perfect jewelry. The whole space had great energy, with friendly, helpful people all around.

Britt is fantastic and improved upon the old location of a previous piercing. After a short amount…read moreof time, i felt confident in trusting Britt with this service and future services! The front staff went over jewelery choices, sizes and let me "try" some on. Everything went smoothly. The staff are kind and skilled. I was given care instructions at the end of my transaction. There is very limited street parking and a few next door paid parking lots. The price for my service of nostril piercing was very reasonable.

Best experience ever! Got a nose piercing for my 60th and the owner was kind, patient, and…read moreexplained every part of the process and what he was going to do before he did it. I'm so glad I chose to go to Ghost Town and certainly recommend!

This place came recommended from a good friend of mine as a trustworthy place to get quality…read morejewelry. We went today and had the best experience. I chatted with Mich while our jewelry was being sanitized. I'm not one to leave reviews but I came by to say, absolutely give them your business!