We are VERY pleased with the work done on our 3 vehicles by Performance Automotive in Bayfield…read more From our Mercedes diesel to our hard core off road Jeep, every service has been superb. Office and shop staff are excellent communicators and treat our vehicles like they are their own. Work is done right the first time and staff seems to really appreciate customers. From regular oil changes to chasis modifications, Performance does excellent work at fair prices. Great shop, Great staff, Great service

Really funny and kind crew. Upfront about all pricing and costs. My first experience with them and…read moreI will be coming to them again in the future.

If only I can give them 10 stars! I'm from San Diego and stopped overnight in Durango during my two…read moreweek road trip around the 4 corners. After coming back from the Silverton train ride around 230pm on a Friday, I tried to start my car and it just wouldn't give. After calling around all the local shops, everyone basically told me nothing is open on weekends and they were booked till earliest mid week of the following week. When I called Durango Car Care, I told them my situation and they told me they'd try and look at it if I got there before they close but no guarantees they would be able to fix it on time. AAA came around 4pm and got me to the shop around 430pm. The guys stopped what they were working on and tried to troubleshoot my car. After about 15 minutes, they got it working again!!! They didn't have to do any of that! This literally brought my faith back in humanity! The kindest guys and angels to me that day!! I am so so thankful to them and my AAA guy Daylon. Hands down would recommend these guys!!

Durango Car Care is a great shop! I've had nothing but friendly and helpful interactions with…read moreBryan, and the crew always fixes my van super quickly. I one time brought it in without notice and they fixed the issue on the spot. I definitely was not expecting that!!! I would still always make an appointment tho ;)

While traveling I noticed my brakes in my van making a grinding noise when I stopped. I dropped in…read moreon Monday around 11 am and CJ said he couldn't get me in until 2:30 so I left and came back. (meanwhile I stopped by a muffler and brake shop and was told they could get me in NEXT Monday). When I returned, CJ got my van in as promised, diagnosed the issue, ordered the parts and had me out the door shortly after 5:30 and the price was entirely reasonable. I worked from the waiting room via their free wifi and over the course of the day overheard the way CJ treated his customers... always with respect and honesty. I heard him say, "You don't owe me anything for checking it out, just bring it back when it has something that needs to be fixed." That is how you build a great customer base. Honest work at decent prices.

Id scheduled an appt to bring in a used truck I'd purchased. I wanted to replace the water pump,…read moreand basically a complete cooling system overhaul. In addition, I wanted the serpentine and ac belts changed. I'm doing all this because I don't want to pay double labor and thought it best to get it all done at once. Since I'd already done my homework, I'd assumed that there wasn't any wiggle room for them not to warranty the cooling system after complete. At this, the guy got upset and told me to leave. After leaving, I spoke to a friend who told me their 'service' sucks - so I write this to let you know I'd had a terrible experience and would not recommend. I don't care how good their mechanics might be. If the guy up front is not the owner, he should be fired.

These guys are the best. We were at the start of a 3 week road trip when we an object in the road…read morethat damaged our under carriage. Without an appointment, they assessed the damage, did a minor repair, and sent us on our way worry free. Oh did I say their service was complimentary. That is hard to find these days.

I brought my 1994 Landcruiser to have a failed Head Gasket repair. I am pleased with the work they…read moredid and found Dayton to be an Honest Guy and treated me right....

As always they took care of my Jeep. Cooling fan and motor went and the radiator cap needed…read morereplacing after driving it there on a Friday afternoon with the radiator boiling!!! They looked at it right away and ordered the parts. I had the car back the next day. Always friendly service and a fair price. Replaced the O2 sensor and air conditioner hose and air is now very cold and great....they are helping me keep this loved Jeep running! Many thanks, Deb (;^)

I brought my vehicle in last month for an oil change, alignment, and new brakes after being…read morerecommended by a friend. They called to say the bolts under my car were sheering off from rust and all of them would need to be replaced along with my rotors and control arms with a starting estimate of $6k just to get the car functional, not replacing all the rotors. I had a weird feeling so I checked yelp. After reading previous reviews about the same issues, I had my car towed to another shop where they told me the bolts were completely fine and charged me only $2000 for the work I needed done (alignment, brake pads, the new rotors and control arms!) including replacing the bolts Built to Last sheared off. Additionally, BTL overtightened the bolt on my oil tank crushing the nut and causing the oil change I paid them for to leak out all over my driveway. I wanted to like this place since a friend had recommended but it just felt sketchy

I just wanted to share a quick positive experience I had with Mountain Auto Care, even though they…read moreultimately weren't able to service my car. After our check engine light came on, we called and spoke with Cameron. I explained what had happened, and he let me know that unfortunately they were getting ready to be closed for the next couple of days and likely wouldn't be able to service our car until early the following week. Even with that, he suggested we still stop by if we could. He said he could at least scan the car, see what was going on, and hopefully give us some direction. About 15 minutes later, we showed up and Cameron scanned the car for us. He confirmed that we were dealing with a cylinder 1 misfire (P0301), wrote down the code for us, and gave us some advice on how to diagnose the issue, figure out what was causing it, and hopefully get ourselves back on the road. What stood out to me was that he was genuinely willing to help even though he knew he probably wasn't going to get the business. He was getting ready to close within the next 30-40 minutes, but still took the time to talk with us and point us in the right direction. We ultimately had to handle the repair ourselves, but Cameron's willingness to help when he didn't have to was absolutely worth mentioning. Sometimes it's the small interactions that make you remember a business, and this was definitely one of them. Thanks, Cameron, for taking the time to help us out!

Broke down on Mothers Day and AAA towed us to Mountain Auto. They were able to diagnose and have…read morethe truck back to us in two days which we greatly appreciated as we are just traveling through.

BLUF: This shop and it's owners and staff are absolutely top notch. Do business with them if you…read morevalue your vehicle and money. My truck started making a strange noise in the engine on a longer road trip back to Durango. I called every dealership and two mechanics in town, all of which were weeks to months out from being able to look at it. One last shot and I called this crew. "Sure, drop it off in two days and we'll keep it for the day". Arrived two days later, the head mechanic jumped in with me and listened to the noise. It was faint but he heard it. Good thing for me because it saved me from making weird noises in front of experienced people! Got the truck back two days later after having been told exactly what's wrong, what will later on fail, and how much it will cost to fix it. Agreed on price and picked up the truck. Everything runs well and I paid exactly what we agreed on. These guys are legit and I will always have them work on our vehicles from here on out.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

I had some bumper damage to my fairly late model car. I…read morecalled around to the usual body shops. Some wanted my insurance info etc. It was only a plastic bumper and some trim pieces...nothing huge. I bought the parts myself and brought them to Fender Menders. They needed to paint the bumper to match and when it was painted, I brought the car in and the repair was done in 1.5 hours ! It looks as good as new, and the price was very reasonable. The shop is run by a father and son team. Great guys, and I couldn't recommend them higher.

They fixed the wife's Mini Cooper front end body damage, radiator and a faulty tail light all under…read morethe estimate and quickly. They even beat other estimates I received from other body shops in town. I recommend this shop to anyone looking for repairs.