This Longstreet Clinic in Buford left me with the worst impression. The staff are absolutely indifferent to patients. You have to wait 30-40 minutes, either in the hallway or in the exam room, and when you ask why, they just say, "Please wait, the doctor is with another patient," even though you arrived on time for your appointment. But if you are late by just 10-20 minutes, they refuse to see you and lie, saying that the doctor is not there or has already left, even though you know he is still in the clinic. There were also cases when they wrote down a false diagnosis without any examination and refused to correct it afterward. When I asked who made such a diagnosis, they said they supposedly got that information from a third party and were not required to tell me who -- which is a complete lie, because no one else could possibly comment on my child's health. Why would they make up such nonsense? Overall, this clinic shows no care or respect for patients. It was one of the worst experiences I have ever had. read more

I brought my daughter in for a sick check and we waited for 35 minutes in the car then another 30 in the room before seeing the doctor. This was for a 9:30 appointment, they had only been open for an hour. Then, 2 days later I had to bring my other daughter in for an 11am appointment and we waited for almost an hour in the car for them to call us in, then another 40 minutes in the room. Not respecting peoples time is unacceptable, especially when they have sick kids. We left almost 2 hours after our appointment that took less than 5 minutes with the doctor and swabbing her throat in the lab. We will not be returning. read more

Horrible service. Wait times all over the map from 10 minutes to 60 minutes even when it's a schedule well kid check-up. Arrogant and rude doctor (Dr. Glisson). Horrible interaction with my toddler. Made inappropriate comments and joked extremely sarcastically in a make fun manner. Stay away! And oh my gosh they are horrible at giving shots. I've never seen anything like it. My son bruised and bleed more than he ever had his over 6 plus times. read more

Had multiple bad experiences here. Amy the NP was the only saving grace that bought us time to look for another ped office. I swear no one that works in this office even likes kids. Not one provider has smiled at or spoken to my baby, everything was cut and dry robotic. Brought my 2 week old in for concerns with her stomach and extreme fussiness and Chrissy (NP) had the nerve to tell me "oh this is the easy part, wait til she's a teenager" like she's never spoken to a new mom (who was sleep deprived, scared about her 2 week old throwing up after every feeding, and dealing with postpartum anxiety). Given zero solutions other than "keep feeding her when she needs it". Also saw Dr Sheikh for concerns of an ear infection and sinus congestion when baby was a little older. He spent 2 minutes in the room and looked in her ears but other than that didn't check any other vitals, look in her mouth or nose, or even listen to her lungs. You would honestly think he'd never had a "sick" infant visit before. No helpful suggestions from this appointment either. Switched to another pediatricians office and had a completely different experience with providers who actually love their jobs and kids AND provide actual helpful medical care! Never going back to Longstreet. read more

Worst clinic that my son has been with. Staffs are rude, unprofessional, obnoxious and don't care about your issue. He has been their patient for a while but it's time to look for a better one. I WILL NEVER visit that clinic again!!! read more

This office is absolutely impossible to deal with. They are not respectful of your time and will leave you on hold for 30 minutes at a time in order to schedule an appointment. Every time I try to get my kids in to see a doctor, I am always told that it will be month before someone can see me! I will never take my kids here again!! read more

I need to make a sick appointment for 4 pm today and since I called before 12, I can not make an appointment for that time. I said do you have appointments at 4? The nurse said yes but I can not make an appointment then since it is the morning. This place is getting worse and worse every time we go. The front staff is horrible. read more

Pros: new location is clean and has sick room, healthy room, and newborn room. Many Drs makes it easy to get sick appt. the nurses are very friendly. cons: I tried for two months off and on to transfer paperwork from previous dr and I finally had to HAND deliver it to them for school forms. Phones take a while to reach nurse...sometimes 20 min on hold. Met two of the male Drs and wasn't impressed. Summary: the paperwork thing makes me nervous; if they can't keep track of it then how can I be sure it's protected?! read more

I have been on hold for a nurse about my son's appointment this afternoon for OVER AN HOUR. Beyond frustrated. We've never had a good experience with this place. Had a terrible experience with an on call weekend doctor (Dr Shelton) that made my wife cry. He was very rude and told my wife we would have to wait, he was with his family and this should have been handled during office hours. We had an appt one day at 345 pm and he wasn't seen until after 5. The frustrating thing about that is they don't take appointments after 4, that is walk in time only. He was seen after every walk in and was the last one there. Had I been there I would have gone off. Now this. I do NOT recommend bringing your child here. read more

I have 4 children and have seen every doctor and nurse there. I get really frustrated when I call and put on hold for 10-15 minutes so that an appointment can be made. When my daughter was sick this past month, the doctor didn't want to listen to me when I told her that "this is what happens every fall and this is what usually works." Needless to say, the right medications were NOT prescribed and we were back in the office after the weekend. I went in today for a scheduled well check up for my child. I wanted his immunizations up to date and expressed my dislike for the practice. Dr. Shelton REFUSED to see my child. I scheduled a time to see a doctor and my insurance would be paying in full and he REFUSED to treat/see my child. That was the last visit I will ever make there! read more

New mom in a few weeks, looking to find a pediatrician....they are "too busy to meet with me." That's cool, I will gladly give someone else my money. Looking at the reviews, it looks like there are MANY reasons not to come here. read more

I have been going to this clinic since my daughter was born in 2010. Their attentiveness saved her life in 2011. I have had some times when I had to wait and sometimes (during flue season) when it took a while for a nurse to answer the phone, but I have not had a bad experience and we have seen most of the Dr. and nurse practitioner, at the practice in Sugar Hill. The staff has always been pleasant and they look out for the best interest of my child. read more

Ok, so I thought maybe my initial problems were just the specific pediatrician. So I changed my kids' pediatrician but stayed at the same clinic. It went okay for a little while, but then here we go again. First, I am really disappointed that every time I call it takes 20 minutes to speak to someone (sometimes I can't even get through to get put on hold, the line is just busy!!) I mean this, to me, is a little ridiculous. They are way too busy for their own good. I would like to be able to speak to a nurse promptly when I have a sick child at home. Second, even if I could talk to a nurse it obviously doesn't matter because the nurses at this clinic are incompetent. My son got an ear infection and was taking amoxicillin. So, after about 2 days he starts to badly break out. Well, obviously, my fiance and I didn't know for sure what it was, but we wanted to take our son in to be checked. So over an entire day we talk to 3 nurses who all have something different to tell us but don't think we should bring him in. Ok....that's fine but we agreed if he got any worse we were just taking him w/o calling. So we do and it turns out he is allergic to the amoxicillin. That's fine but he needed to be seen to get the steroids to clear it up. Also, one of the nurses we spoke to told us to keep him on the amoxicillin for FOUR MORE DAYS BEFORE BRINGING HIM IN!! That is ridiculous, irresponsible, and dangerous. So, needless to say, I'm finding a new pediatric office all together.... read more

I have tried this office three times - each time at my child's detriment. After a very gruff session with a nurse and then seeing a doctor who was less than sympathetic, I am done with this practice. Also, don't be surprised when unnecessary lab work is done 'routinely'. All around BAD PRACTICE. We can do better for our children. It's too bad that our community continues to support them. read more

Always slow to answer phone , slow to check in , long wait. The doctors show little care for kids . The only positive is location. And they never follow up read more

I should have known to not bring my child here since I was transferred to 4 different people (repeating myself) when I first called. I was provided forms via email to expedite the initial process since my child was a new patient and I had to go to work. The address that is on this site is the same that is on the forms I was given. When I walked into the Wrong office the receptionist said "oh no honey don't worry, I get this at least once a day". When I arrived at the correct office I explained I went to the wrong location because I was not informed of the new one. I was told "we've been here at least a year" - What???? If that is the case there is no excuse to have the WRONG address on your forms! Not to mention they are sending their patients to the wrong location EVERYDAY!! The pediatrician seemed to be in a rush- not acceptable especially for a new patient. read more

First of all I'd like to say my kids hardly ever have to go to the dr; so when they have to go, I would like it if they treat my kids with respect. My kids always see Haley at the Buford office, who I think is one of the best ... but the last 2 visits that my child had seen Dr Glisson, who SUCK AT ALL COST ... DO NOT WASTE YOUR TIME; He is VERY RUDE and has no respect towards the patient; The 1st time I thought ok he is having a bad day, 2nd time its just uncalled for. If he does not likes kids as much as he puts off, GET OUT OF THE PEDIATRIC FIELD...My kids very rarely get sick or hurt, so when they do get sick or hurt TRUST ME DR GLISSON .... IT IS NOT IN THEIR HEAD YOU IDIOT .... read more

Worst pediatric visit EVER!!! I recently moved to the area. My children had seen the same pediatrician their entire lives. All 3 of my boys have different levels of autism. I was very persistent about telling the receptionist that my 11 year old had major anxiety and autistic and that since this would be a first visit it should be friendly. When we got to the office I told the front office that my son was already feeling out and having a meltdown due to the change in routine. After completing the forms she tells me to take my sons to the lab. My 11 yr old then freaks out and refuses. After a while the agreed to allow him to still see the dr. Then this old nurse who looked like she had the biggest chip on her shoulder then starts saying they had to strip down. Due to my sons major anxiety and sensory issues he wears a hoodie. When I tell her he wont take it off because it's a new place she cocks an attitude and says they won't see him but they'll see my other son. Then when we were walking out the door she was standing at the front desk talking bad about us in front of other patients. I PRAY someday her grandchild or someone close to her has autism and she gets to deal with ignorant morons such as herself!!! read more