Don't let the pictures fool you. I looked at the beds and thought "Oh boy. I'll be ruined for a…read moreweek ". Thankfully it wasn't the mattress, just the awesome bedding. Best view of the harbor. Nicely located. Friendly staff, like all of Sitka, great food. Will be back when we have more time.

I rarely leave negative reviews, but my experience with this hotel -- specifically with the…read moremanager, Nick Lavender -- was upsetting and unacceptable. I left two very expensive items in my room after checkout: a pair of AirPods and a white noise machine. When I realized this, I called the hotel the next day hoping to retrieve them. Instead of showing any concern or willingness to help, Nick was immediately dismissive and defensive. I asked if he could investigate with his housekeeping staff, and he outright refused, saying he "trusts his staff" and doesn't know me, so I must be lying. I explained that I had only been at the hotel and my brother's house -- there was no other possible location where the items could have gone missing -- but he insisted he didn't believe me and made no effort to even pretend to look into it in an investigative manner. When I asked for the owner's contact information to escalate the issue, he refused again and said he wouldn't allow me to "bug him." The complete lack of empathy, accountability, or basic customer service was honestly shocking. I understand that things get left behind sometimes, but the unwillingness to investigate or even acknowledge the possibility of wrongdoing by staff is deeply troubling. I feel violated and disrespected. If you value your belongings and want to be treated with decency, I strongly recommend staying elsewhere.

Airport shuttle! Good sized shower, large room…read more Walking distance to everything you need! Super helpful staff.

This is the worst hotel I've ever had the misery of staying in. There was mold above the shower,…read moredispensers of soap, etc. in the shower were all empty. Upon arrival, one window had a missing shade, there was no chair to sit on in the room, there were no bedside reading lamps and the comforters on the beds were lumpy because the stuffing had formed into mounds. On top of all that right below my window was an open parking area behind Ernie's bar, which proved to be a gathering place for locals who loudly enjoyed themselves into the wee hours of the morning. All of which made sleeping close to impossible and there was absolutely no response from hotel staff. Said there was nothing they could do about it and frankly, were surly in the process. Stay away is my advice.

I travel a lot and stay in a lot of hotels. This was a very pleasant surprise in Sitka. The staff…read moreis very friendly and helpful. The room was exceptionally clean. The place feels more like staying with a friend instead of staying at a hotel. I will definitely be back.

I visit Sitka on a regular basis, this place is like a breath of fresh air, nice roomy VERY clean…read morerooms with a full kitchen, the entire hotel is clean and fresh. Staff are very friendly and accommodating. I have been online for hours and there is no issues with the WiFi, great TV cable selection. The location is excellent.

My family and I came here for my brother's graduation from the Alaska Police Academy. It was our…read morefirst time in Alaska and we didn't know what to expect. From the second we arrived the team was incredibly hospitable. They answered all our questions and gave us suggestions on what to do and where to go. They're a small family owned business and you can sense the family while you're there. Two nights prior to our departure we had a family emergency and had to fly home early. When we advised them that sadly we had to leave early, they were more concerned about us and our situation. They kept saying, "Don't worry about a thing, here we don't have problems, just solutions." The cancelled the rest of our stay without penalty, without us even asking. They helped us book a car to head to the airport and wished us well. As someone who works in hospitality for big corporations, I'm constantly told to charge penalties for this and that. So it was refreshing to see a small family owned business not worry about the bottom line and only focused on their guest. My experience here changed how I interacted with my guests when I returned to my place of employment. They reminded me of why I wanted to work in hospitality. I honestly can't wait to come back to visit and I highly recommend staying here.

Everyone was so friendly, but especially miss Vickie! The rooms were clean and the bed was…read morecomfortable. The whole place was quiet and we just had a really great experience there.

Also goes by Baranof, unless you are desperate, I'd suggest you stay somewhere else, someone had…read moreunplugged everything in the room, TV was inoperable, bathtub / shower was filthy, walls are paper thin. After complaining to the owner's kid who was manning the front desk, he just gave me a blank stare, didn't say anything.

Honestly, pretty damn good for a super 8!! The amenities are limited, but if you're staying here…read moreyou're on vacation in sitka, Alaska and need to be outside!! The rooms are clean, staff is chill, and it is in a great location. Can't ask for much more.

Unfortunately, I didn't actually get to stay at the Lodge. But they were incredibly nice when I…read morehad to cancel a stay only a few hours before I was supposed to check-in. I expected to pay for at least one night, if not for my entire 3 night stay, but they were very understanding and mailed me a check refunding my (full cost) reservation. How nice of them!

If you want a fishing experience of a life time, then you need to go to Wild Strawberry Lodge in…read moreSitka, Alaska. They do everything for you except fish. You are picked up from the airport, taken to the lodge we're you are fitted for your overalls and rain boots, during this time your luggage is taken to your room. First night they will take you to town for dinner and will go and pick you up when you're done. They have a chef who prepares all the meals, believe me you will not be disappointed. We have fished with several captains and no one has disappointed us. We have always came home with a great deal of fish. The fish is filet and seal package there. When your trip is over, they drive you to the airport, your tickets are printed, your frozen fish is there, all you have to do is show ID and you're on your way. Theresa and everyone at the lodge, thank you for an amazing time!!!

The Totem Square Hotel & Marina is located near the marina docks behind an open field with a large…read moretotem pole. There is a nice area to sit on benches to enjoy the outdoors with a view of the marina on one side and the hotel on the other. The hotel seems to feel like it is resting on the top of a hill so it has beautiful views of the waterway below. The hotel landscape is beautiful and there were bushes with flowers and edible berries.

I am a full time traveler (pilot) and I was very impressed with this hotel for the following…read morereasons: Location couldn't be better, everything you need is within walking distance, the hotel is spotless and furnishings are new, good cable and nice size TV, quiet, good WiFi, microwave and small refrigerator, nice staff to greet you, plenty of parking if you have a car. I arrived at 3pm and my room wasn't ready because of staff shortage, waited 45 minutes, no big deal.

This hostel has many positives: - friendly staff…read more- fantastic prices (mixed dorm is about 10 TIMES cheaper than a 2-star hotel in town) - solid WiFi - welcoming environment However, a few things keep it from 5-stars: - The hostel is closed from 10am-6pm. This makes logistics very cumbersome if you're traveling with heavy bags. You have to plan your whole day around what you wan to have access to. - The hostel is closed for the night at 11pm. Want to go for a night hike, get into town, and have a burger and a beer? Good luck. I had to run to get back to the hostel before the 11pm lockout. - Getting a reservation is more difficult than it should be. You can't do it on the web. You either have to do it via email or phone. I HIGHLY recommend doing it on the phone. - no real "common area": there's not really a central location to hang out with fellow hostelers. Yep, there are a lot of hoops to jump through if you want to stay here, I'd say they are largely worth jumping through, though.

Sitka was absolutely beautiful and being able to stay at this hostel was such a bonus. It's located…read moreacross from the Sheldon Jackson Campus and was the school's infirmary at one time. The beds are comfortable, the place is clean and the best place to "get your feet wet" at a hostel if you've never stayed in one before. I tried others around Alaska and they were okay but this one was by far the best. Walking to the downtown area is a short distance. The hostel has wireless but if you don't have a computer the library will let you use theirs for up to an hour. Washer and dryers are available as well as a kitchen and breakfast room. Fortunately, I met people from around the world and we all became fast friends. There were some college age hostelers and many over 50. It was a great mix of people and backgrounds. This hostel does not allow drinking or smoking. There is a curfew of 11pm with a lockout during the day and you'll sign up for one chore. No big deal, it just helps them keep the cost down and the cleanliness level up. They are open year round. It was cleaner than the hotel I stayed in over in Ketchikan for a fraction of the price. If you're going to Alaska I highly suggest you make it a point to visit Sitka. If you wish to take the economy route, like I did, this hostel was a great "first" for me! I hope I'll be able to return again in the years ahead.

This was my first fishing trip to AK and I can't imagine it getting any better than this. 6 of us…read morecame up together and all of them had been here at least once and some as many as 6-7 times. The hospitality and quality of service was way above what I expected. From the minute we arrived in Sitka they were there to help us with our luggage whatever we needed. Johnny was our Captain and he put us on fish every day. We maxed out our catch on several different fish ever day and we are taking home 150lbs of fish each. Yes, between the 6 of us we are taking back 900lbs of already filleted fish. Not only did Johnny pilot the boat he got down and dirty just like his deckhand Blake. This shows me that he really wants his fisherman to have a great trip. Speaking of Blake he was awesome as well. He was right there when you needed anything. He busted his butt all day every day. Theresa and the rest of her staff were very attentive and helped with our all needs. They help prepare our breakfast and dinner daily as well as cleaning our rooms. If you were out of something while eating they were right in the spot to get you more. This is what service is all about.

I've been fishing with Wild Strawberry Lodge/Alaska Premier Charters, Inc. for 19 years. It's…read moreamazing to see that they get better and better every year! I don't know what they do better, fishing or amazing customer service.