They took SO LONG to sit us down. Parties that got here before us sat down, ate, and left before we could even get sat. Mind you, we're a party of 6. So, yes there were bigger parties that got sat before us. Insane. We were here for over an hour and a half. so disappointed. read more

The Food was very good. Drink too sweet Moscow Mule. Service was great (Jeffifer). Good value read more

The chicken sandwich is a great meal on a budget and never disappoints. Also recommend the chopped steak.

We drive from Ft Payne Al to eat at the Rome Ga Longhorn almost weekly. But tonight we had our second bad experience. I ordered the 6 oz sirloin well done. My husband ordered the same medium well. To start with my knife was dirty. Then I had rotten lettuce in my salad and some dressing down one side even though I ordered it with no dressing. Our steaks came out and mine was bloody and blood was all over my plate. The waitress took it back. Then my husband ordered cut his and it was raw and cold and she said I am getting the manager. They brought mine back and it was black and I cut into it and it was red still and it was bleeding and they had sent it back out on the original plate with blood ect all over the food. I told them not to bother taking it back because it had made me sick. I took off the potato and I had ordered mushrooms and I had 5 in a little cup. They brought mine my husband's steak back and it was on a new clean plate and was well done so I knew someone in the kitchen could cook. The manager said he would get me a box for my steak and I said no thank you I am not eating it. He did take my steak off but his attitude was very bad and I felt uncomfortable with him. While we waited there was a lady who came in and her to go order had a bun and fries but nothing in the bun. The waitress took and manager were laughing about it. We left a few minutes later and she was still waiting on her sandwich. It was after 7 pm when we left and the restaurant was not even half full. I hope the owner will clean this location up and get help that makes customers feel welcome before they go out of business. The waitress took and the manager were talking back and forth I thought they may be related because both had a " don't care" attitude with us and other tables too. read more

Was looking forward to a good dinner at Longhorn with out of town guests. Disappointed when one of the guests dinner didn't come out, and 3 rib dinners came out over cooked. The waitress apologized and we believe the entire bad experience was the kitchens fault read more

Have always had a positive experience until today. Online order did not process correctly causing us to not receive the sides we expected. Our fault or their fault became irrelevant when the manager became argumentative. I ended up paying $12.49 for a hamburger patty with onions and mushrooms. Bad experience that left a bad taste in my mouth. read more

Nice restaurant, very comfortable and very clean, great staff, accommodating to 2 women dining. Each of us got a salad and it was great - and we split a steak, that's where the staff got an A+ for accommodations. My vote is A+ all around! I've moved to Rome recently but I'll be a regular at Longhorn Rome and that's for sure! read more

We moved to the area almost a year ago and were a bit hesitant to go to LongHorn because of past experiences with other locations. I'm glad we started going. The food is always above average quality, and the service is almost always attentive and respectful without being overbearing. All in all, this is a good, reasonably priced (compared to the quality of food and service received) restaurant. The strip mall parking is a bit tenuous at times, but we can deal with it. read more

We stopped her on our way to a concert. The place was very clean and the bathrooms as well. The service was fast and our waitress was so very friendly and helpful. I'm sorry I did not catch her name because she deserves a shout out. I would definitely recommend this restaurant read more

I just had the most irritating experience tonight at this location. My card was misplaced. I realized it was missing once down the road. I came back less 5minutes later. My waitress, Tina, didn't even acknowledge my present once I stepped into the restaurant. Constantly avoiding conversation. The hostees and the manager were making more of an effort to find my card than the waitress who swiped it in the first place. I sat inside the restaurant for about 20 minutes, trying to understand the story of what happened and who has my card. Because my waitress did see my card and didn't follow protocol. The manager took my information and was going to continue to look. Needless to say... I will no longer be dining inside of this location. Due to the lack of consideration of people's possessions. read more

Went to Longhorns in Calhoun, GA, on Monday night, June 27th. Audrey was our waitress and was outstanding. She was friendly and personable; she treated us as friends instead of just customers. She brought our orders out to us very quickly and continued to stop back by every few minutes to see if we needed anything. The lobster was succulent and tender and the garlic butter dipping sauce just made it even better. I had the 6 oz Flo's Filet, it was cooked just as i asked for it and was so tender i didn't even need a knife to cut it. Service was awesome, food was great and I'm already planning another visit next week. If you haven't been, i recommend you check it out ASAP. As a side note, i am signed up to receive email notifications from them and received a free dessert by using the email information read more

A.M.A.Z.I.N.G food & service. It's been years since Ive visited a Long Horn Steakhouse, out of my city on business, we decided to go here for dinner on our first night in town. The service was great, our waitress was very attentive. The food was cooked perfectly, chef visited our table to make sure of that. The cocktails were on point. One our best experiences in Rome. read more

Eat here 1 or 2 times a month. On my most recent visit.ordered take out.around 2.40 or 3.pm. Didn't receive salad with my meals. Was told that it was considered lunch. Disappointed that I did not get our salad. I mean after all you are longhorns..meal was $ 65:00 Come On man read more

I love Longhorns food. There is always kind of a damp smell in there but the Wild West shrimp is Devine. The salmon salad is spot on and the ribeye and filet are my favorites. The GM is also very nice and I am looking forward to them some day offering delivery. read more

I love their salmon. It's always my go to. Was seated quickly and served quickly. Always good food.

This is my favorite place to eat. If your looking for the best place that has chicken fingers,here it is! Also they serve sweet potatoes!!! Not many places have that except for like 2 or 1 other place in Rome, But theirs is the best! I choose this place over anywhere whenever I can ! read more

Off-putting from the get go. The entry foyer smelled like someone threw up there and the attempt to clean it and get rid of the smell just didn't work. Once you enter the main dining area the smell was only slightly better. The entire establishment just smells OLD and moldy. I know that dinner guests must be even distributed throughout the restaurant so as to not overload the wait staff, however, when entered the restaurant was only about half full and we were led to a booth positioned between the entrances to the restrooms and the kitchen area. That made for a lot of traffic around our table. My wife got the salmon and was very pleased with her meal. I got the rib eye steak and it was adequate. They menu states that it is well marbled and tender. I don't think a rind of fat around the outside edge counts as well marbled. The photo on the menu also depicts a fairly thick cut of meat. What was delivered to the table was large in overall dimension but thin. It was roughly 1/4 inch thick. Usually when I order a medium steak it is fairly pink on the inside. This piece of meat was so thin that there was probably a very narrow margin of cooking to go from rare to well done so the meat was a bit more done than I expected. To be fair, the steak was flavorful and fairly tender but still was slightly off the mark in terms of overall quality, mostly due to the thin cut. The waitress (sorry I don't remember her name) was very polite, efficient, and accommodating. Her service was great and she made sure we had plenty of bread and kept our beverages filled. Once the meal was complete, she was prompt in delivering the check so we didn't have to sit and wait forever once we were finished and ready to leave. It deserves more than 2 stars but definitely not 3. The place mostly needs to be closed down and completely renovated to make it fresh again. The food was acceptable but I would probably not return until the facilities were improved. read more

I don't if it's just me but this Longhorn seems smaller than other Longhorns that I have been to. But with that aside the food was good. Nothing that just blew me away but good. The service was again good. Our poor waitress got double sat with a group of 6 and us. But she did good for the most part. When you go out and spend a little extra by going to place like Longhorn you expect a little more. Nothing was horrible so I will definitely go back again but it wasn't a great experience either. read more

LongHorn Steakhouse - The onion petals seemed very salty to me. - Steakhouses Near Me - Rome, Georgia

Don't get me wrong, I've never really had bad food here, but they might need to spend a little more time training their younger wait staff how to negotiate carrying an awkwardly beveled square plate. I've seen a waiter nearly drop my chicken sandwich and fries twice at this location. Or maybe they shouldn't be putting steak'n'potato-esque food on pretentious plates? Not really an issue with location, I guess, more of company thing. On a positive note, they know how to cook steak to temperature. read more

we called to place a reservation for 6:30 pm. Upon getting there we waited for another 1hr, frustrated we finally talk the hostess and she says the kitchens backed up and they werent seating anyone. Would have appreciated them telling us this earlier instead of having us wait around... feel bad for the other parties rhay never found out. (for the ppl who gave up and turned in their buzzers, the hostess put her hands in the air and said, "yay!") expect this level of professionalism on a busy day read more

Very consistent. It's a well-run chain restaurant and you know exactly how it's going to go every time. Staff is always friendly, efficient, and well-trained. The food is always good and the menu has plenty of choices. Sides are excellent. read more

All I want to say is I walked in a couple times same couple of laddies are there to greet you. All though they do talk and sound like they are dragging them selves to work everyday. On the other hand this young man hayden is GREAT!!! He is always awake greets you with a big smile just wanted to give him credit your doing great keep it up. read more

Not much to say about a chain steakhouse. It was a Friday night (with a prom in town), so the wait was a little longer than usual-almost an hour for 2 people. Once we were seated we were promptly greeted by our server, Heather (I think?). We ordered the chili cheese fries and strawberry margaritas to start. They were all great. They were out of Caesar dressing, so no Caesar salads were available. The wait for our main course was about normal. I ordered my steak medium rare because in the past I've ordered medium here and it has been well overcooked. As to be expected the cooks are not well trained in meat temps/doneness. They hear the word rare and think it should barely be cooked. My steak was definitely not medium rare, but more rare. I did not send it back because, after dating people who worked here and other restaurants, I don't trust sending my food back anywhere. Overall, average experience. Nothing spectacular other than the server-she was great! read more

LongHorn Steakhouse - Steakhouses Near Me - Rome, Georgia

Sub par service and food. I called ahead to ask about a reservation for Mother's Day. I was told they don't do reservations but, I could call when they open to request a call ahead. I was not told that just put us on the wait list, it was implied we could eat when we got in. I call today at 11, the hostess took my name, asked how many were in my party and what time we wanted to eat. Sounds like we would eat at the time I wanted. We get to the restaurant and I give the hostess my name and they hand me a buzzer. I ask how long the wait is, as I already put my name down. He tells me it's an hour and the call ahead just puts you on the waitlist. What was the point in taking my information down? I would not be as upset if the correct information had been communicated to me earlier as opposed to when o walked in expecting to be seated. The staff needs to get their information correct. read more

As always I enjoyed the food. Waitress was great very attentive to our table. No worries at Longhorns.

Since Covid I have ordered curbside to go 5-6 times and have consistently experienced excellent, fast service and delicious food. Thanks for rising to the occasion Longhorn! read more

This is the Longhorn location we visit most often, probably because it is most convenient, but also because we have never had a server who wasn't super sweet and very attentive. And we all know that no matter how good the food is at any eatery if the service isn't good, you don't enjoy going there. Usually, we just get lunch or soup and an appetizer. We are seldom in Rome at dinner time to get dinner here. My husband and daughter always get the French Onion - it is really good here and nice and cheesy. The flavor of the broth is excellent. I get the shrimp and lobster chowder, which is nice and creamy with just a little bit of spice to it. I don't like spicy stuff, so someone who does might not even notice the spice in it. We've never gone wrong with either of these soups. Now to my gripe, which has nothing to do with this location but with Longhorn's menu in general. I understand that the menu does, and should, change seasonally to keep the food at the peak of freshness. But they change it so often it is hard to find a favorite and then find it gone the next time :( This happened between my last two visits which were less than a month apart. I had the fried cheese curds in November, and they were long gone this month and nothing that replaced it appealed to me. My go-to is the classic burger - they serve a nice thick patty that is cooked to a perfect medium-rare. The little chips with bacon are the best, so good that I wish you could get those as a side instead of fries. My daughter used to get a chicken sandwich that had avocado, but as is the norm, it isn't on the menu anymore, so she tried the new chicken salad that had strawberries and feta and she loved it. My husband got the firecracker chicken wraps. They were good, but WAY overpriced. They were the same price as my soup and burger combo! Not worth that much money, for sure. read more

Great food and wonderful customer service! I come to Rome every other weekend to visit my Mother. On her 85th Birthday, she wanted take out from Longhorns. Everything we ordered was awesome and delicious! Jeremy the manager on duty was excellent! Instead of just a birthday cup of ice cream,he blessed my mother's with her meal on the house! read more

Fantastic steak! Get the house steak sauce made at your table. Your steak won't need it, but your going to want to dip everything else on your plate into it! Quality food and good service. Love this place. read more

Called Longhorn at 1:30 pm on a Sunday waited 15 minutes on hold with no one helping me. They did put me on hold 2 times when I asked to place a to go order. Walked in the door hostess standing there no one waiting manager standing there and I was still on hold. Showed the manager that I was on hold still and it had been 15 minutes he said sorry that they were busy. Really !!!!!! What a cop out. read more

It's a chain so you basically know what you're going to get. Food was good, server was a bit inattentive. The Food was somewhat over priced. Not a bad experience. read more

Even though Longhorns has been in Rome for years, we'd never eaten there. Today, on a whim we decided to give it a try. Well we were not disappointed. Our waitress, Amanda was very sweet and personable. The food was very good. Hubby had a t-bone and I had a well done steakhouse burger. As we waited, we were served warm wheat bread and butter. A nice touch. Side salads with their own ranch dressing (nice, with a touch of what I believe was dill). Also a side of their macaroni and cheese- parmesan and bacon with a nice crusty topping. The appetizer we chose was a "Tonion"... Basically onion rings without being rings. More like onion pieces. Breaded and drizzled with a light sour cream sauce, they came with a spicy ring sauce that was excellent. We will definitely order that again! We like to visit restaurants at off times so there's no maddening crowd. Business was brisk on Sunday at 3pm, but not clamorous. Very peaceful. Even though we ordered a lot of food (needed a to go box to bring our leftovers home) the bill was less than $55. Very affordable considering we visited a comparable restaurant a couple of months ago and our bill was higher and the food wasn't nearly as good! They have a full bar, but we didn't partake. Give them a whirl if you're so inclined, and ask for Amanda. She was great! read more

Eat here yesterday. Slight mix up in the order but it was my fault. Our server Austin was great but still concerned. He asked Stephen, the manager to speak with us anyway. Stephen apologized for the mix up even though We assured him it was our fault. Tried to reduce the bill but my wife and I refused since this was our fault. Great steak, great service. This Longhorns is consistently the best. read more

I wanted to order prime rib last night cooked rare to Med rare. I was told I could only get it medium well. Does anybody know why? I did not order read more

The last time I ate here I got food poisoning from the chicken. That was two years ago and this was my first time back. No chicken today but the shrimp was great! We had a great waitress. Wish I had her name to mention her. Not sure if I'll ever trust it fully again though. That was ten days of hell. read more

I did not have a very pleasant experience. I wanted the salmon plate but guess what? They were out of salmon. OK, let's see what else they have (except steak, I don't eat red meat, just the people I was with eat it). Oh, chicken finger salad. The waitress comes back in 20 minutes and said " I'm sorry but the cook burned the chicken. You'll have to wait until a new batch gets cooked". I did have bread so far and enough tea to float Noah's Ark. That's no too bad I guess. Well here it comes. Hey, I asked for honey mustard. I don't know what they brought me, but I do know that honey mustard isn't purple. Another 15 minutes later and most of that salad was gone, she brings the dressing. I really didn't think the salad was very good but I got through it all, nobody got upset AND the waitress still got a tip. read more

Absolutely perfect steak cooked to perfection, amazing salad and bread as well as Wild West shrimp. Service was exceptional. Can't wait till we return. read more

I visited today along with 9 of my co-workers for 3 of their birthdays. There were two servers assigned to our table. Every time something was wrong we were told "oh we were just confused". I had the firecracker chicken wraps; the wraps were ok and the lettuce was pink, which is unsafe to eat and should NEVER be served to a customer. Two of my co-workers did not receive their salads until their entrée came, which they both said they wanted it prior to their entrée. My drink was never refilled and neither was several of my co-workers. We were not asked how everything was after receiving our meals. Our waitresses became snippy and rude to us. They obviously did not care about their service or their tip! read more

Call ahead is useless. 2nd time we have been to this location and the 2nd time we have had an issue. Called ahead, was told 40-50 wait, after 30 minute ride, got to location was told another 60 minute wait. We will not be returning. read more

I have lived in Rome for over 20 years, and I have come to find out Rome has terrible restaurant customer service, almost across the board. With that being said, Longhorn was the absolute worst experience I have had. My husband and waited over 90 minutes to receive our food and our waitress was nowhere to be found when we needed refills. We asked a manager passing by about when our food would be coming out, and she simply gave an excuse saying they had a larger party which had taken priority and she and our waitress were too busy to worry about us. We avoid Longhorn in Rome due to this experience. read more