Service - there is none because you have to order at a kiosk. Ambiance - truly Westland. Nicer than the old store but feels like a Taco Bell. Food - Hard to find Long John Silver's any more, so not complaining, but the fish looks precut. read more

Long John Silver's - Fast Food Near Me - Westland, Michigan

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Given a false link by the manager, tried on 3 different devices with no joy plus people liking pictures of small portions . read more

Long John Silver's - Extremely small fish and chicken plater missing a chicken. - Fast Food Near Me - Westland, Michigan

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Stopped here as I was in area and was happy to see a LJS in the area. Possibly the most rude and slowest service I've ever experienced in my lifetime. read more

I've been here twice since they reopened. I had been waiting and counting down the days and was so looking forward to it. In all honesty, the food was better before the remodel. The first time I went, I ordered online and then I sat in line for 40 minutes and when I got up to the speaker, the staff insisted that I needed to come inside to pick up my order because it was an online order. I told them I wasn't aware of that and I was not coming inside because I had already waited in line for 40 minutes and there was nowhere to park in the lot because it was packed. The female was extremely rude, but finally agreed to let me pick it up at the window. Hush puppies were almost too large and full of grease. No flavor, just oil. Inedible!! We also ordered fish, shrimp, and clam strips. The fish was also completely full of grease. We decided to give it another shot a few weeks later and the food was the same. Oversized hush puppies with no flavor that were completely soaked with grease and same with the fish. The shrimp were a bit greasy, but still decent. Not sure why they changed for the worse after the remodel, but we were extremely disappointed, especially to pay all that money and throw the food in the garbage. read more

The New Location is Clean, Well Staffed, and Even Better Than it Used to Be. Staff was Professional and Friendly - Great People Order was 100% Correct The Food Was Delicious - Especially The Hush Puppies Stop Here Anytime You Want Good Food Served by Great People. I Know That I'll Be Back Soon. read more

I was really hoping to write a different kind of review. I loved JLS in the 80's. They turned to crap so stopped going till around 2019. The food was so bad that I did call and complain. Manager extremely rude. So, stopped going again until this afternoon. Since the original has been torn down and newly rebuilt we gave it a try. Ordered 2 fish&chix dinners and a kids popcorn shrimp. Grandson would not eat his. Said it was too greasy. Hubby ate his Cole slaw, fries and one piece Chix. I couldn't eat mine at all. The fish was fried so long it was all crunch and no meat. Of the three pieces of Chix two were pink in the center with almost no breading. Third was done well enough but when I bit into it a got a good sized piece of raw-ish skin. The hush puppies were the same - half just barely cooked and the other half overcooked and full of grease. Fries were full of grease and undercooked. Too bad my fish craving arrived a day late. Next time I'll be ordering from Palmer House. Much better food and about $6 cheaper. read more

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Just had a fish sandwich from here and there was a black and white circle in the center of my sandwich I feel disgusted

I asked the not so kind lady what her favourite limp bizkit song was she called me racial slurs and hung up on me. If I could give this a zero star review I would. read more

New location! Very clean, good food. Good service. Can get EXTREMELY busy on the weekends. read more

Long John Silver's - Fast Food Near Me - Westland, Michigan

We waited for almost an hour after our food was supposed to be ready! Didn't get any hush puppies (6). Didn't get double fries which we asked for. Food was barley warm after waiting that long and we didn't get any condiments we asked for! They weren't even busy! No one would help us with questions we had. Very disappointed! read more

Service was awful, stood waiting for 20 minutes waiting for someone to take my order. I just left! They didn't have enough staff available. read more

They are short handed so it took 30 minutes to get my food after the Kiosk. I do not blame them. They were working hard. The food does not look as appealing as the commercials, but the fried fish was delicious. The green beans were edible but also kinda gross. Order something else unless u like them mushy. The hush puppies we're yummy. The Cole slaw was really good. My shrimp was yummy too. Their drink machine had no ice and all the liquids were warm. The place is clean and nicely remodeled. I had a platter of some sort and it cost me just under 20 bucks. I did eat everything so it must have been good but most certainly not healthy. I will return but only once a year. read more

This place just reopened. It needs to be shut down again. All but 1 employee standing around or on their phone. Horrible experience

I was on the management team in the early 80s. Recently, I went to the Long Johns that I used to manage on telegraph and goddard. I was appalled, it seemed like there were only two people working there. It took forever to get our meals., I can tell you right now. They weren't following Long, John Silvers, rules on how things were supposed to work. I hand fish and shrimp. The shrimp we're little curled up balls we were trained to do something called swimming the shrimp, which means you drag it across the oil and it will stay straight and the fish had batter all out on the edges.The only thing that was any good were the hush puppies. read more

Service was absolutely terrible. Ordered inside and waited to be helped for 20 minutes and their were 2 people in front of us. Our meal was short items and the meal was cold. Then we were told they were out of tarter sauce after giving people in front of us and after us tarter sauce! read more

Totally wrong meal I should of checked before I left! I ordered two fish and shrimp with a piece of chicken and extra shrimp and cheese balls, I got 4fish fried clams and two hush puppies. It's a 16 min drive there so I'm not driving all the way back. read more

That was a total mess of fried food I have ever witnessed. I like fast food and it can be fun and tasty. The was a mess they were out of wraps outs of Mac and cheese. The wraps could be picked up at the aldi next door. Staff were loud rude and mouthy. All the sauces that go with the food are behind the counter un marked.... Yes tartar sauce and ranch go with that type of food. Pepsi only for coke lovers. The atmosphere is dreadful if you enjoy bare light bulbs burning your eyes while you eat this is the place for you. One and done. read more

Tried LJS for the second time yesterday since they reopened. There were only 5 cars ahead of me in the drive thru lane, but it still took 35 minutes to get my food. The food was good, but next time I will order on the app and see if that speeds things up. No more drive thru for me. read more

honestly the store was amazing, food cooked amazing. but here's the bad part the mana on duty tonight was beyond aggressive to the boy that clearly is on the spectrum. she was belittling him and talking to him like a toddler.. read more

My salmon and shrimp and hush puppies were all awesome but the rice was dry, fried fish not edible but the rest was delicious.

LJS has arguably the unhealthiest menu in all of fast food. Unfortunately though, the best days of this chain are far behind it. Along with the ill fated Arthur Treacher's, this restaurant is most famous for offering a majority seafood based menu. It's truly one of the greasiest fish & chips you could possibly eat, but man is that batter amazing. Many will argue that the best item they offer is their hush puppies, which I can say is quite delicious. At the end of the day unless you grew up eating this, you're not going to find anything special here. For the money that you spend on their meals, you could go to a traditional bar or restaurant that offers better quality fried fish or shrimp. If you ever happen to drive by a Long John Silver's I certainly recommend giving it a chance read more

Long John Silver's - Fast Food Near Me - Westland, Michigan

This place does LJs right! The food is on point LJs fried fish, chicken and hush puppies. This is how I remembered growing up. Everything was fresh fried, crisp, hot and tasty. It is not the healthiest way to eat your food, but wow flavor if you have the craving for some good LJ style fish and chicken! Wow I enjoyed how Aaron cooked up the food and he wanted to make sure it was good for me and that I enjoyed it last time - this was our second visit! I thought this was very cool and shows pride in his work! Tiffany is always so friendly taking your order and she makes sure your to go orders are right! The location was clean and didn't smell of oil! I rang the bell for this crew! If you like LJs you will like this location - I will be back for sure! read more

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I've been here 4 times since they reopened. Every time my food is hot, but wait times are getting longer and longer. The third visit, I was in the drive thru 30+ minutes. My last trip, I ordered on the app and waited 10 minutes before I left my house. I went inside and there were 3 people at first, but one left. Then there was 2. At 5pm prime dinner rush. There was a young lady that was completely overwhelmed and a gentleman that was new and never assembled a meal, just ran the fryer. But he gave it a shot. I'm happy to say he did ok, but I was short a cole slaw! I waited in the lobby for about 30 minutes to get 2 dinners. I hope they are not on the path they were before the remodel. The food is pretty pricy. They need help to get orders out quickly or they won't last long. I was a little upset that a manager was not there to help with the chaos. There is much more to this story that was going on, but I'm tired of typing! read more

Boyfriend was crazing dish and got a piece of fish and some hush puppies. It said it was a tad greasy. Service was fast and friendly. read more

Long John Silver's - Piece of fish and Hushpuppies - Fast Food Near Me - Westland, Michigan

I haven't had LJS food since I was a kid, and came in hopes of hush puppies and flaky fish. I ended up ordering a family meal. I was the only person there, so the service was fairly quick and the woman at the window was very nice. The food, however, was not. Grease, grease, and grease. The fish and chicken were odd shapes and flat, and appeared to be more oil and breading than actual meat. The saving grace was the hush puppies, but I could only eat 1-2 of those because again, so greasy. read more

Long John Silver's - Fast Food Near Me - Westland, Michigan

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Craving fried fish I came here but was disappointed. The drive thru was sloooooooooow. It took 20+minutes to order and get my food. The cashier joked about how slow it was which I did not find funny. Instead of making jokes why not help the kitchen get the food out faster. Frustratingly, the wait was as long as Popeyes. I had a Pollack combo with fried shrimp and hush puppies. The fish was poor quality and SALTY. It wasn't a thick piece like it used to be. The fish was like minced pieces fried together in a salty batter. I like fried food in moderation but this was just awful and almost inedible. Unfortunately, my days of eating LJS are over. The amount of salt and grease my body cannot handle anymore. read more

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This place should be shut down The roof is leaking. They have a garden hose running through the ceiling to the pop machine. Black flecks of something was in my pop. The place is overall filthy. I'm going to call the health inspector to take a look at this place. Horrific doesn't begin to cover it. read more

Foods are hot and fresh. It's just not like it used to be. Salty and smaller portions. I try to give places a second chance as was my visit today. I'm thinking in my old age I'm just getting pickler at what I eat. Today's meal was some salty fish and mediocre fries. Wasn't terrible just not good. But that's not to say you might like this place. But today will most definitely be my last visit. Next time I'll just go to Scotty Simpsons on fenkel in Detroit. read more

My family and I went through the drive-thru just now. Due to Covid-19, they don't have their dining room open (Even though, the governor finally opened restaurants at 25% capacity a month ago! And, we know, there's NO way they are anywhere NEAR 25% capacity!) My friend was driving. He is a 71-yr-old Vietnam Vet who is on oxygen. But, she told us we couldn't use 3 coupons, because it's only "1 per customer". He told her there were 4 people in the vehicle, and therefore, we should be able to use them, and that it was a ridiculous rule. She went silent, and didn't talk for about 2 minutes. I thought maybe she walked away to ask a manager. After us repeatedly saying "Hello??" (no less than 5 times). She finally said "Uh, yeah sir. I'm WAITING on YOU!" I told her perhaps we could solve it by going through the drive through and placing 3-4 orders. She nonchalantly replied "Sure. If you want to." My friend on the other hand figured they would probably spit in our food by now, if we ordered, so we left. They lost out on no less than $40, but it was more important for them to cater to the DoorDash delivery person, who was the only other customer. I'm surprised LJS is still in business, and this is the kind of lazy-@$$ rude employee they employ to chase their customers away??? read more

Food was hot & fresh. Young lady on drive through she was the best! Made sure we had all condiments! Can't wait to go back

The store in Jackson, Michigan fish was not cooked it was caked in grease. What happened to that place

Very good service. Was an upgrade from previous visits.Food was delicious . If they could consistently operate like this they would have my business. read more

Bland, uninteresting, overcooked. Sad when fish is dried out and chewy. Sad too when chicken is tough and the coating slides off. I knew it would suck going in. Long story as to why I darkened the door. Pluses were the very friendly and helpful service and the speediness. The place was pretty messy though with stuff on the floors and trash bin doors left open. Depressing overall for eating in. It was food, sorta. It was cheap too. That is about the best that can be said for it. The things we do for other people. Sigh. read more

I've gone here many times in the past because it's right around the corner and LJS are few and far between. The fish in the past used to be white, flaky, and in that original triangle-ish shape. This fish was flat, dark meat, not flaky, weirdly shaped, non-crunchy, and small. The chicken used to be the same as the fish. Shaped the same and everything. This chicken was just a chunk of chicken breast that was dark, greasy, non-crunchy without the original shape. It seems to me that they are not using the original LJS chicken and fish. It seems they are using store-bought or Gordon Foods to cut cost because this is not original meat. Will have to travel to the Telegraph LJS or just go to Captain Jay's. Sorry 'bout that. read more

LJS is sooooooo underrated. I like the prices and the food and them cracklins that comes with each meal. I desire to make love upon a woman atop a bed of them yummy cracklins. I am also a big mark for their hush puppies. Hushpuppies.....I'm a WOLF, I howl for them little balls of glory. TIP - Wash your hands after, sometimes I get the acne if I take a nap after eating their yummy delights. I touch my face a lot when I sleep :O read more

I am always happy with my order and the quality of the food! I have tried some new things like shrimp instead of my usual cod and was very happy, lobster bites are next! read more

Stopped by LJS in hopes they had lobster bites, but they didn't! BUT what they did have at this location was employees who wanted to be there, employees who were patient, you can tell they work as a team here by the energy you feel when you walk into the place! I placed my order to go and witness the manager coming from around the counter to bring. Unheroic customers their food as they say comfortably in the lobby! The food was so hot and fresh! The service made everything 10x better! This location definitely gets a 10/10 read more

HORRIBLE!!! I will never go to another Long John Silver's because of the way I was treated when I went into this one. It took almost 10 minutes for someone to take my order, then after 3 other customers came in, were waited on and got their food, mine was finally ready. Took it home to my parents and it was dripping in grease, the hush puppies were raw, chicken was too tough to chew, but the corn was great. I would have complained to the manager, but she was too busy yawning and chomping on her gum. read more

Wifey and I recently moved into this area and while she's not a huge seafood fan overall, for some strange reason she is absolutely loving the fried fish- before, we maybe had it once a month- now we have yellow box fish at home every week and, now with a Long John Silvers literally the closest fast food restaurant near us (Wendy's is right next door), our arteries will probably not thank us down the road. I came for a quick drive-through lunch for the both of us and so I cannot comment on the cleanliness or atmosphere, but let's just say, once you've been to one LJS, you've been to them all. I ordered a Fish and Chicken platter with two sides of fries instead of the coleslaw and it came to around $10. The two pieces of fish and the three pieces of chicken planks were HUGE. Surprisingly, the batter and the overall quality of the chicken was exactly how I remembered from eating there maybe 2-3 years ago. It was hot, golden crispy and delicious to me anyways. The fish was decent also- wasn't pure white fish, but then again, it's LJS. Fries were blah, but at least they were hot, and the hushpuppies were just two balls of cornbread. Found out that we receive monthly coupons because of our new proximity to this LJS and saw I can get the same platter (which easily fed both of us) for around $6. Not too shabby for deep fried seafood that both of us will enjoy... we probably won't go every week but definitely for a big cheap lunch, we will keep LJS on the radar. But we'll definitely drive through rather than go in. 4 stars for value for the money and quantities, not neccessarily quality and service. read more

As I sit here in the drive thru line I'm listening to the person that is supposed to take my order talking on her cell phone about a argument that obviously just happened between two employees where I believe the most f bombs in one conversation was dropped. Totally unbelievable it was and went on for 15 minutes or better before she decided to take my order. read more