i have a friend who also left a review below, but i'm taking that review and adding into that here with more details on the situation...
if i could give ZERO stars i would...i had ordered on doordash and did a family meal that came with 6 fish and 6 chicken and we were missing all 6 of the chicken. so we went up to the store to let them know what had happened. the older lady that was running the drive thru had a major attitude, from start to finish, said it was doordash's fault and they would have to credit us, but i've ordered this before and know that they put all 12 fish/chicken in the same box and everything else that was included was in there. i told her it seemed like it was just waiting on chicken to be added but was missed and then she asked for my doordash receipt like that was going to show her that there was an item that wasn't delivered or something (i did not report that because it was not doordash's fault...). She then told us to park at the front so i did. we waited 20-25 minutes, then decided to go inside to ask about it. we went in and started talking to a team member about the situation and she came around the corner and told me the team member has no authority to hand me the chicken. my friend told her to get an attitude check then she told us "i don't need an attitude check it's my last day now get the f*ck out of my store or i'm going to call the cops" then began to dial 911, then hung up when we walked out (we were already walking towards the door as she was picking up the phone, btw). the team member Jacob was AMAZING he was so helpful and kind he deserves a promotion if not that then a HUGE raise.
We should note, there were two other vehicles who had issues with the SAME woman while we were there too... she was pretty much calling us liars or being rude. one of the other car was given an order from her and she swore everything was in there and was rude to them about it, but guess what? THEY WERE MISSING THEIR CHICKEN TOO. what a night ya'll. honestly, i hope she wasn't lying about that being her last day. those team members there don't deserve that energy from her.
we never got the name from her because she had no name tag on, and she claimed she was the only one that had the authority to give us those missing chicken pieces, so we implied that she was some kind of manager or shift leader. read more