Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

I bought my new to me 2016 Volvo S60 Premiere T5 from Richie. I was having a hard time finding a…read moreDealership that had a vehicle with Miles in the under 80,000 range and a car that was 10 years or more along with in my price range... But I kept refreshing on car gurus and found this vehicle. I had gone to multiple dealerships where They had a price listed but then when I was the price, it was $3000 more somehow... Not here, Riccie was fair and allowed me anytime because I was the first one so when he knew that I was interested he held the Vehicle for me. The vehicle is in Massapequa New York so I needed a little bit of time since I live in Bergen County, New Jersey, which is about an hour and a half away with traffic. It was about two hours. He was very communicative about the whole process and how to get everything set up beforehand in case I decided to take the vehicle so that way it will be a quick transaction and I was not obligated to take the vehicle if I decided against it. I had a wonderful experience. The car was detailed beautifully. He was 100% true to price. The price he had listed was the price I went home at and since I'm out of state I will go to the DMV myself which is fine. He helped me get my enterprise vehicle to enterprise and then sent a car to pick me up. Overall, I was really pleasantly surprised that I absolutely loved the car to drive down get in the car during the test I'd be allowed to have that time with the car to feel how I felt and I opened every window and everyone doors and everything used each car was awesome When my car was totaled, I was so afraid that I was not at the front a car that was as nice since I had just spent 15,000 on it last year and insurance never gives you the same amount but I found a car that I honestly think is nicer and although it had a little bit more miles like by 10,000 maybe this brand will last longer than the car I had and I couldn't be happier. Thanks Richie !

Very happy with my most recent purchase - this is my 4th car bought from Richie over the past 15…read moreyears! Always delivers a fully serviced and very clean car as promised. Highly recommend!

I sold my 2019 Infiniti QX30 back in January on TrueCar. I had the most pleasant experience with…read moreLouis, he made the sale easy and stress-free and we got the whole process done in about 30 minutes.

Go to Great Louis! Fair and easy deal. I traveled whole the…read moreway from the West Coast to NY. I didn't need my car anymore and found this friendly corporation online. It took less than an hour, all done!

Tom made the car buying experience so quick and easy! Found us the truck we wanted, prepared all…read morethe paperwork and made it super easy for our first time car purchase! Highly recommend AutoMaxLI four your next car buying experience. Quick, easy, and delivered the truck right to our house! Doesn't get any better than that!

Jonathan Gardiner absolutely the best car salesman,…read more very personable no pressure, and nothing too hide If it's your first time you're 20th time or your last time this is the man that needs to sell you your car new or used he will get it done fluidly. purchased a 2026 BMW X3 for my elderly Mom, he showed patience with her kept her feeling confident and that's all that matters.

Working with Giannis Metekidis at Freeport BMW was easily the fastest and smoothest car-buying…read moreexperience my wife and i ever had. Like literally no joke. From the moment we walked in, his humor and personality made the entire process enjoyable instead of stressful. He's the perfect blend of professional and real -- straightforward, honest, and genuinely looking out for you. Giannis had everything lined up, answered every question with total transparency, and kept the energy light the whole time. No games, no back-and-forth -- just pure efficiency. Before we knew it, we were signed, sealed, and driving off in record time. If you want someone who makes the process effortless, fun, and trustworthy, Giannis is your guy. I'd recommend him to anyone looking to buy at Freeport BMW.

This is my second time trading in my car through Carjoy and with Ross . The experience is very…read moresimple and straight forward. Ross understood my needs and what I was looking for was able to help me narrow down which vehicle we were looking for. Did a lot of the paperwork via docusign and had some additional to sign in person. But very simple. Was in and out with the new wheels within 20 mins Hello kia telluride! They will take care of my old lease Highly recommend will be back again!

Amazing service. I texted Eric about a car I wanted that I thought was a reach. Extremely limited…read moreproduction. He found it in five minutes and I owned it a few weeks later. Absolutely fantastic. I'd never go anywhere else to get a car.

listen i dont do reviews often but six stars deserves this one ! they were amazing throughout the…read morewhole process! shout out to greg and ryan ! they made everything so stress free ! told them what i wanted and they made it happen! definitely will be getting my next car from them after i enjoy this one !

i buy a bmw 330! The service that six stars give me was the best they treats like your family (Lisa…read moreand Lia and Ryan) and everyone help me so much I'm so happy purchasing my car in the six stars I give you millions stars they are the best alerteveryone go to the six stars to purchasing your car they they are the best the best

Lance was very fair and honest with the deal he gave me on my 997 Turbo. Highly recommend! These…read moreguys have the best inventory of modern classics and exotics !

Businesses live and die by their reviews, so I understand how a negative review can affect them…read more Bad reviews often are not deserved, or small issues are blown out of proportion, so I normally leave either a positive or no review. I settled on 3 stars because I am satisfied with the car I ultimately purchased. I have purchased more than 50 vehicles over the years. I've also sold multiple cars on consignment that were ultimately sold over the Internet, so I know the process. I had never purchased a car over the Internet and, after this experience, I will never do so again. I erroneously assumed that a luxury car dealer with over 15 years in business would have in place a rigorous, detailed, well-documented inspection process before offering a car for sale. Their website boasts "We offer a level of customer service that is unparalleled in the industry". This review can't accurately convey the frustration and follow-up required to get to the finish line on this car. No individual issue taken on its own was important. But cumulatively they added up to a nebulous, tiresome, and frustrating process. I emailed the owner Lance, and sales manager Stu multiple times. The outcome might have been different if either of them replied. So, if you are willing to go through the process, you will probably, like I did, get a decent car at the end of the day, but the process is exhausting.