Truly excellent customer service. The number of people using this service is restimony to the…read morefriendly and efficient personnel - always two on duty so waiting times are not long. I needed to send a package to Canada and waited ten days until I was back in Bristol so as to get to Cotham Hill.

AVOID at all costs! unless you want to be insulted and bullied by one particular member of staff…read more Every time she serves me she is confrontational and completely insults me! I'm always friendly and polite to everyone I meet, but this women is horrible. She sit's to the far left of the counters and has a massive attitude problem! I will be officially reporting her to the manager of this branch. Although this is local to me, I will be travelling further to avoid her insults.

Affectionately known as A.V. by nearby schools and locals, The Clifton Mini Market is the…read moreamalgamation of an old off-license and smaller corner shop, probably almost a decade ago! Also a Post Office, The Mini Markets is a convenient alternative to going to Sainsbury's in Clifton Down for your basic staple needs. The staff are friendly, though beware, they only like accepting a few school kids in at a time if they are not accompanied by an adult.

From the owner: Paypoint , Lottry , off licence , news agentread more

Abysmal customer service. The post office clerks have problems managing their emotions and have…read moreanger issues. Should not be in customer service roles. Locals are having to use alternative post offices to avoid bad experiences.

This store incorporates a Post office. Queues are inevitably long but efficient staff provide a…read morebrisk service. No post box outside so post your letters inside. A well stocked convience store but how they compete with Tesco's just a short way up the road is anyone's guess !! Give it a try and support the smaller guy remembering that it is the smaller guy who makes the area what it is.

The staff here are all awesome and the service stood out even during the worst of the pandemic…read more They pay attention to every request even if it's not core to their business. They also put up with unreasonable abuse at times. People should value staff more. I can't speak highly enough of them. - JD (frequent customer!)

From the outside, this post office is charming and picturesque. I think I expected something more…read moreexciting on the inside, maybe a backroom pub or the like. Sadly there are no mysterious delights within but it does have stationary and the like so fulfils your basic stationary post-office trip needs if not your fantasy mystery room ones.

I have used this PO several times recently after getting thoroughly cheesed off with the slow and…read moreinefficient service at Downend PO. The staff at Mangotsfield are friendly, PROFESSIONAL and quick (Downend, take note). This is now my permanent local PO of choice! Only slight negative, which isn't the PO's fault, is that on street parking can be a little difficult at peak times.

OK this is not far from my house and the door step postman has been brilliant (Steve) - more or…read moreless that you can within 1/2 hour you can normally set your your watch by him - he is polite and does his job properly - there is one other guy who is a cheerful chappy who does other roads locally - when I have called in to the office there has not been a problem and the staff have been helpful - as I have a drop box for parcels (not just for Royal Mail but all other couriers) that is well marked with clear instructions The problem is when my normal guy is off the post is erratic and non existent for days and then you get a few days worth of post - even allowing for extra sickness Appreciate that the posties job is not an easy one (I have done deliveries in the past with boxes that snap your fingers off, dogs and overgrown gardens and also letter boxes of different sizes and levels Other than that keep up the good work

Despite the fact I have an info on my mail box saying that, if the package is to big you can use…read morethe home phone, and I'll come down and collect it..you guys leave me the collection slip. Think how much easier would it be for both parties?! There is always someone at home. The other thing is...why don't you have some proper bike rails..(the two installed close to some bushes are wheel rails:) people lock their bikes to the gates which takes more time than to collect the package! Professional, safe and fast service @ the desk. Cheers

The man is so rude towards to o have to ask him 3 4 times b4 he answers. The way he stares at me…read moremakes me think he's planning on hurting me, This isn't the 1st time I've been left in tears jus b4 xmas the madam that works tho and senior man watched as I went into anxiety bad dropped my xmas present which was glass and home made, he made me clean it. In tears but thankgod a lovely woman helped but she was told not to but she did today I've simply askd for a bag as I had non I was carry in alot he had one in the bin empty I say plz can I av he jumps up grabs the bag and waited for me to leave These ppl are rippin of British life It's gonna end up e everything u need order by pnine I gey that why would I want ppl make me feel worthless yet in still kind bk

In many parts of Bristol I actually rather enjoy the post office experience. I enjoy the colourful…read moreand happy take people have on a seemingly mundane job, guessing what customers are sending and chatting to the staff. In Henleaze, unfortunately, that's a far cry from this postal reality. It must be something to do with the many retirement homes in the area because this post office moves at a frustrating slow snail pace. There's a passport photo machine in the corner but aside from that it could be 1932 in here. 1932 at Christmas time - because they're always selling Christmas paper! In fact, I don't think the scene inside has ever changed. Maybe it is a time warp. Maybe, other than to post socks to your ailing nan, you could pop in here to actually sample the pace of life of a time gone. Thus go here. Go now, if not for the novelty factor alone.

OK do not need to go here often but the guys who deliver the actual mail are excellent - Steve is…read moremy local postie (you can set your watch by him to within 1/2 hour) and another cheerful chappy does streets nearby. Staff at the office have been good when I have had a problem One late night opening for letters/parcel collection which is Wednesdays until 8 pm My main problem is when the usual guy is off the post is erratic or non existent and then a whole wad comes through

I always seem to miss the postman whenever he's delivering my latest batch of goodies, so quite…read moreoften I'll find myself having to make the trek down to the City Delivery Office. Due to the way the postcodes in Bristol are worked out this is my "local" office, though it's actually loads further away from my house than the one in Montpelier. Still, it's a nice walk, as long as it's not raining. It's always been very organised inside whenever I've visited - no air of panic as they start scrambling about in the back after they realise that your precious package isn't quite where it should be. A relatively painless experience.