Truly excellent customer service. The number of people using this service is restimony to the…read morefriendly and efficient personnel - always two on duty so waiting times are not long. I needed to send a package to Canada and waited ten days until I was back in Bristol so as to get to Cotham Hill.

AVOID at all costs! unless you want to be insulted and bullied by one particular member of staff…read more Every time she serves me she is confrontational and completely insults me! I'm always friendly and polite to everyone I meet, but this women is horrible. She sit's to the far left of the counters and has a massive attitude problem! I will be officially reporting her to the manager of this branch. Although this is local to me, I will be travelling further to avoid her insults.

Absolutely disgusting service, I was laughed at and my name being foreign he took the piss right in…read moremy face, called me Martha and laughed and even said I wasn't very clever because I questioned a form he handed to me. Wouldn't tell me his name as I said I wanted to complain to the area manager. But I believe he is the manager of this branch. Would rather walk to the next area than ever step foot back in there again.

Does exactly what it says on the tin - but the queues can be shocking particularly at lunchtime and…read moreParking is a nightmare!! There are excellent sub PO's around the area so avoid this one unless you need a passport etc.!!

I have used this PO several times recently after getting thoroughly cheesed off with the slow and…read moreinefficient service at Downend PO. The staff at Mangotsfield are friendly, PROFESSIONAL and quick (Downend, take note). This is now my permanent local PO of choice! Only slight negative, which isn't the PO's fault, is that on street parking can be a little difficult at peak times.

Small but friendly and well stocked, they do local milk and honey, are good value and Post Office…read moreis very efficient.

Quite a small friendly post office 2 tills ..If you avoid peak times like lunch hour or first thing…read moreon a monday Queues are avoidable.. The post office is in a newsagent so convenient to pick up other items at the same time

The man is so rude towards to o have to ask him 3 4 times b4 he answers. The way he stares at me…read moremakes me think he's planning on hurting me, This isn't the 1st time I've been left in tears jus b4 xmas the madam that works tho and senior man watched as I went into anxiety bad dropped my xmas present which was glass and home made, he made me clean it. In tears but thankgod a lovely woman helped but she was told not to but she did today I've simply askd for a bag as I had non I was carry in alot he had one in the bin empty I say plz can I av he jumps up grabs the bag and waited for me to leave These ppl are rippin of British life It's gonna end up e everything u need order by pnine I gey that why would I want ppl make me feel worthless yet in still kind bk

In many parts of Bristol I actually rather enjoy the post office experience. I enjoy the colourful…read moreand happy take people have on a seemingly mundane job, guessing what customers are sending and chatting to the staff. In Henleaze, unfortunately, that's a far cry from this postal reality. It must be something to do with the many retirement homes in the area because this post office moves at a frustrating slow snail pace. There's a passport photo machine in the corner but aside from that it could be 1932 in here. 1932 at Christmas time - because they're always selling Christmas paper! In fact, I don't think the scene inside has ever changed. Maybe it is a time warp. Maybe, other than to post socks to your ailing nan, you could pop in here to actually sample the pace of life of a time gone. Thus go here. Go now, if not for the novelty factor alone.

Abysmal customer service. The post office clerks have problems managing their emotions and have…read moreanger issues. Should not be in customer service roles. Locals are having to use alternative post offices to avoid bad experiences.

This store incorporates a Post office. Queues are inevitably long but efficient staff provide a…read morebrisk service. No post box outside so post your letters inside. A well stocked convience store but how they compete with Tesco's just a short way up the road is anyone's guess !! Give it a try and support the smaller guy remembering that it is the smaller guy who makes the area what it is.