The man is so rude towards to o have to ask him 3 4 times b4 he answers. The way he stares at me…read moremakes me think he's planning on hurting me, This isn't the 1st time I've been left in tears jus b4 xmas the madam that works tho and senior man watched as I went into anxiety bad dropped my xmas present which was glass and home made, he made me clean it. In tears but thankgod a lovely woman helped but she was told not to but she did today I've simply askd for a bag as I had non I was carry in alot he had one in the bin empty I say plz can I av he jumps up grabs the bag and waited for me to leave These ppl are rippin of British life It's gonna end up e everything u need order by pnine I gey that why would I want ppl make me feel worthless yet in still kind bk

In many parts of Bristol I actually rather enjoy the post office experience. I enjoy the colourful…read moreand happy take people have on a seemingly mundane job, guessing what customers are sending and chatting to the staff. In Henleaze, unfortunately, that's a far cry from this postal reality. It must be something to do with the many retirement homes in the area because this post office moves at a frustrating slow snail pace. There's a passport photo machine in the corner but aside from that it could be 1932 in here. 1932 at Christmas time - because they're always selling Christmas paper! In fact, I don't think the scene inside has ever changed. Maybe it is a time warp. Maybe, other than to post socks to your ailing nan, you could pop in here to actually sample the pace of life of a time gone. Thus go here. Go now, if not for the novelty factor alone.

The staff here are all awesome and the service stood out even during the worst of the pandemic…read more They pay attention to every request even if it's not core to their business. They also put up with unreasonable abuse at times. People should value staff more. I can't speak highly enough of them. - JD (frequent customer!)

From the outside, this post office is charming and picturesque. I think I expected something more…read moreexciting on the inside, maybe a backroom pub or the like. Sadly there are no mysterious delights within but it does have stationary and the like so fulfils your basic stationary post-office trip needs if not your fantasy mystery room ones.

Truly excellent customer service. The number of people using this service is restimony to the…read morefriendly and efficient personnel - always two on duty so waiting times are not long. I needed to send a package to Canada and waited ten days until I was back in Bristol so as to get to Cotham Hill.

AVOID at all costs! unless you want to be insulted and bullied by one particular member of staff…read more Every time she serves me she is confrontational and completely insults me! I'm always friendly and polite to everyone I meet, but this women is horrible. She sit's to the far left of the counters and has a massive attitude problem! I will be officially reporting her to the manager of this branch. Although this is local to me, I will be travelling further to avoid her insults.

It saddens me that in a few years time Post Offices probably won't exist anymore. Although located…read morein a pretty rough area, the staff are always so polite and patient (especially with me, I find the whole Special Delivery, Recorded Delivery etc very confusing!). It's also in a handy location meaning that you don't have to go all the way into town for your posting needs. It has always been pretty busy here and I would say my average waiting time is roughly 10 minutes. Apart from the staff, it's a pretty average post office so not much else to report!

The phrase 'to go postal' as in to go mad, I have been told, comes from the sense of boredom and…read morefrustration found in a post office. This is true of many such places I have visited in my time. This post office however is different. I actually rather enjoy the colourful queues, trying to guess what people are sending and where. Maybe it's the general vibe of this exciting and community based side of town, or maybe it's the vibe created by the friendly shop staff. They try very hard to keep their collections of newspapers, gift cards and alcohol under control. There's also a wide selection of food on offer here from canned goods to sandwiches and wraps. A hidden secret about this place is the free cash point at the back, the only cash point for at least fifteen minutes each way. Open till 9pm on weekends, this has to be a winning feature.

I don't know if there is a lack of Post Offices in this area, but I always get agitated with the…read morewait if I am ever faced with trying to post something here. On certain days there is just no point in even bothering because there are elderly people queuing all the way up to the door. If you can help it, go to the bigger Post Office in Fishponds (inside the co-op).

This is a SMALL Post office in every sense of the word. Handy for posting letters and parcels but…read moredoesn't do car tax and has a very narrow space through the newsagents for queueing.

OK this is not far from my house and the door step postman has been brilliant (Steve) - more or…read moreless that you can within 1/2 hour you can normally set your your watch by him - he is polite and does his job properly - there is one other guy who is a cheerful chappy who does other roads locally - when I have called in to the office there has not been a problem and the staff have been helpful - as I have a drop box for parcels (not just for Royal Mail but all other couriers) that is well marked with clear instructions The problem is when my normal guy is off the post is erratic and non existent for days and then you get a few days worth of post - even allowing for extra sickness Appreciate that the posties job is not an easy one (I have done deliveries in the past with boxes that snap your fingers off, dogs and overgrown gardens and also letter boxes of different sizes and levels Other than that keep up the good work

Despite the fact I have an info on my mail box saying that, if the package is to big you can use…read morethe home phone, and I'll come down and collect it..you guys leave me the collection slip. Think how much easier would it be for both parties?! There is always someone at home. The other thing is...why don't you have some proper bike rails..(the two installed close to some bushes are wheel rails:) people lock their bikes to the gates which takes more time than to collect the package! Professional, safe and fast service @ the desk. Cheers

Absolutely disgusting service, I was laughed at and my name being foreign he took the piss right in…read moremy face, called me Martha and laughed and even said I wasn't very clever because I questioned a form he handed to me. Wouldn't tell me his name as I said I wanted to complain to the area manager. But I believe he is the manager of this branch. Would rather walk to the next area than ever step foot back in there again.

Does exactly what it says on the tin - but the queues can be shocking particularly at lunchtime and…read moreParking is a nightmare!! There are excellent sub PO's around the area so avoid this one unless you need a passport etc.!!

OK do not need to go here often but the guys who deliver the actual mail are excellent - Steve is…read moremy local postie (you can set your watch by him to within 1/2 hour) and another cheerful chappy does streets nearby. Staff at the office have been good when I have had a problem One late night opening for letters/parcel collection which is Wednesdays until 8 pm My main problem is when the usual guy is off the post is erratic or non existent and then a whole wad comes through

I always seem to miss the postman whenever he's delivering my latest batch of goodies, so quite…read moreoften I'll find myself having to make the trek down to the City Delivery Office. Due to the way the postcodes in Bristol are worked out this is my "local" office, though it's actually loads further away from my house than the one in Montpelier. Still, it's a nice walk, as long as it's not raining. It's always been very organised inside whenever I've visited - no air of panic as they start scrambling about in the back after they realise that your precious package isn't quite where it should be. A relatively painless experience.

This is a bog standard post office, which operates the usual services and boasts a range of…read morestationary, sweets and play things. I've only used the outlet once, but didn't have to queue for too long and staff were friendly and efficient. The shop also boasts a photocopier and is a great place to pick up last minute holiday insurance from. Every inch A-OK.

Excellent service from this post office which now has extended opening hours (til 7pm for parcel…read morepost etc - very welcome because I work full time) and keeps a good range of stationery items. The staff are unfailingly friendly and very helpful. I really appreciate having such a good facility close by.

There is another post office located just a little walk down the road, but this one beats it by a…read moremile. Nice big queuing area and plenty of people always behind desks. They have a photobooth, some cheap dvds, wrapping paper, stationary and good selection of birthday cards for sale to pick up while you're hanging around in line. Staff are always precise and professional, sometimes jokey. There are even a few seats if you're waiting for someone!