This is a bog standard post office, which operates the usual services and boasts a range of…read morestationary, sweets and play things. I've only used the outlet once, but didn't have to queue for too long and staff were friendly and efficient. The shop also boasts a photocopier and is a great place to pick up last minute holiday insurance from. Every inch A-OK.

Excellent service from this post office which now has extended opening hours (til 7pm for parcel…read morepost etc - very welcome because I work full time) and keeps a good range of stationery items. The staff are unfailingly friendly and very helpful. I really appreciate having such a good facility close by.

OK do not need to go here often but the guys who deliver the actual mail are excellent - Steve is…read moremy local postie (you can set your watch by him to within 1/2 hour) and another cheerful chappy does streets nearby. Staff at the office have been good when I have had a problem One late night opening for letters/parcel collection which is Wednesdays until 8 pm My main problem is when the usual guy is off the post is erratic or non existent and then a whole wad comes through

I always seem to miss the postman whenever he's delivering my latest batch of goodies, so quite…read moreoften I'll find myself having to make the trek down to the City Delivery Office. Due to the way the postcodes in Bristol are worked out this is my "local" office, though it's actually loads further away from my house than the one in Montpelier. Still, it's a nice walk, as long as it's not raining. It's always been very organised inside whenever I've visited - no air of panic as they start scrambling about in the back after they realise that your precious package isn't quite where it should be. A relatively painless experience.

Truly excellent customer service. The number of people using this service is restimony to the…read morefriendly and efficient personnel - always two on duty so waiting times are not long. I needed to send a package to Canada and waited ten days until I was back in Bristol so as to get to Cotham Hill.

AVOID at all costs! unless you want to be insulted and bullied by one particular member of staff…read more Every time she serves me she is confrontational and completely insults me! I'm always friendly and polite to everyone I meet, but this women is horrible. She sit's to the far left of the counters and has a massive attitude problem! I will be officially reporting her to the manager of this branch. Although this is local to me, I will be travelling further to avoid her insults.

There is another post office located just a little walk down the road, but this one beats it by a…read moremile. Nice big queuing area and plenty of people always behind desks. They have a photobooth, some cheap dvds, wrapping paper, stationary and good selection of birthday cards for sale to pick up while you're hanging around in line. Staff are always precise and professional, sometimes jokey. There are even a few seats if you're waiting for someone!