Good clean well kept facility. First time using this location while in town for business…read more Definitely would recommend anyone to this location.

Pretty decent gym honestly. I hadn't been to Planet Fitness in years because I didn't realize how…read moremuch equipment they had. This is a great value for $15 month

I would give a zero star if I could. I'm aware people usually only review when negative and now I…read moresee why. I experienced such rudeness and abrasiveness. I am only here for a month and my insurance has a contract with this facility. However upon entering the door they were very discouraging that I even start there. They wanted me to pay additional above my insurance allowances and were very rude in speaking down to me like I was stupid as if I didn't understand a word they were saying repeating themselves over and over about the charges. It's next to impossible to get any resolution. I'm very disappointed and do not recommend this facility in the leas Judy, thank you for your very kind and professional response. It is helpful to read your kindness extended after my initial experience. Shows great integrity and interest in your clients happiness.

I visited this facility a week ago today. As I entered and got to the front desk, I was ask about…read moremembership. Then they told me that I could not use their facility unless I had a note from my doctor because they require that for anyone over 40. Unfortunately they didn't tell me that when I called. I was only going to be in town for about a week. My insurance pays for the membership. I was very disappointed. I would not have been there if I was not fit to be there. My employers never required me to bring a note when I missed days from work! I just didn't feel welcome and it didn't feel right.

Super dirty club. Always dirty, never seen Janitorial cleaning. Foam roller are like a flat tire,…read moreone bosu ball in the whole gym. Massage chairs 2 out of 3 out of order.

I've been with Crunch Fitness for several years. The gym is always clean and super friendly staff…read more I've been working out in gyms for decades. I know what I need for my level of fitness and Crunch is more than accommodating. Thank you all so much. Patrick Curry

Terrible management, especially from Deandre, David, and Justin. They are extremely unprofessional…read moreand only show up for a paycheck. They don't care about their clients or their employees, and it shows in the way the gym is run. Worst gym in Lubbock. I would not recommend it.

TERRIBLE customer service which can only be a reflection of poor management. There were about 6…read moreemployees at the front desk and no one to give us a tour? We stood around for about 15 minutes before they had us scan a QR code and then "take a look around ourselves".

So this is a fantastic little gym…read more You walk in and are greeted almost immediately. They have a sitting area for you to hangout with a TV. And they have NICE machines. Everything was well maintained. Spacious for the space size. It was organized well. Lots of hammer strength machines which are some of my favorite. The power rack area is a little tight, but they have everything well maintained and stuff is super nice. Probably one of the better anytimes I have been to. My only beef with this gym is how far it is from where I stayed. But it's Lubbock where everything is 10 minutes away. So, while it's 10 minutes away after working in the hospital all day it just sucks. But if that's my only complaint then honestly, I don't have much to complain about here. Go sign up for this gym. It's great.

I was looking for a gym to join, I made a list of gyms to visit. Anytime Fitness was 2nd on my…read morelist. I walked in and stood by the desk for at least 4 minutes. No one ever asked if I needed any assistance. I saw a female trainer. she was talking to two ladies. She never acknowledged my presence, let alone ask if she could help or made an attempt to find someone that could help. I took a quick walk around the gym and left. it is most unwelcoming place on the planet. I joined Krunch instead. I also shared my experience with at 10 friends.

If I could leave ZERO STARS I would. The AUDACITY of this place is comical really. The staff was…read morerude as hell to say the least. I was forced to sign a 12 month contract before I was even offered a tour of the place. I signed up went to work out and was horrified by what I saw. This place is disgusting. The ceiling is literally falling in, in multiple places. It smells like mold mildew and has not been cleaned in probably ten years or more. The equipment was broke down. The staff was so unhelpful and tacky. Do Not Waste your time or your money with this trashy place!! There are so many better places in town that are 100x better all the way around. ITS VERY OBVIOUS that there are major issues ranging from structural, to plumbing and even exercise equipment that have clearly been left in those conditions for quite some time- certainly long before I came there. Why on earth would I want to give that another chance or even risk my health or safety in such an environment? I will be calling BBB and health department on this place the only thing Premier about it is the bad attitude from the manager. EDIT: luckily I've discovered I actually did NOT sign a contract so there shouldn't be any further issue, or contact from this company. Would I like my money back? Of course but maybe yall need it more than I do, fix your mess! Do better!!

Okay here is my take from an out of town perspective…read more If you are looking for out of tourneys this is probably one that you want to skip out on. Here's why, the courts 3-4 are so hot you feel like you're in a sauna. It's almost unbearable to be in the gym. Not sure how kids can play in the extreme heat. In addition to it being so hot, they make you pay to get into the gym. $5.00 to be hot? Yikes! So as far as competitive teams, the local parent said they never travel because area teams travel to them to play such as: Hobbs, Clovis, Dell City. Eh, don't think I'd want to drive back for those teams. We travel often and Vegas as been the best out of town tourney for us. More exposure and the top of top kids traveling to play ball with other elite kids. We won the tourney and were expecting to get at least a trophy. Nope, both teams got cheesy medals. Eh, it was just $160 to register but still, you'd think they'd do more at least for the winners of the tourneys. What could trophies really cost? Anyhow, I'm sure as a resident we'd enjoy this location for the amenities but for an out of town tourney, no way! Thanks Lubbock!

Old school iron. Loved it. Team members are in the know and friendly to boost. This is a great…read moreplace for experienced lifters looking for no bs like the kind you would find at a commercial gym.

From the owner: Lubbock's ORIGINAL 24hr Hardcore gym,featuring Lubbock's ORIGINAL and ONLY Wholesale Direct…read moreNutrition Emporium! From Weight Management to Vitamins, Muscle Building, and Meal Prep. We got you covered!