Dishonest, unethical, business practices. Took a lot longer to get the repaired done than what they…read morepromised upfront. They also promised to keep my four wheeler inside. It was not it was outside hit by hail caused extensive damage to the ATV and they refused to take care of the repairs. I would not recommend them for any repairs.

waited 1.5 hours on owner to show up just to pay for repair asked for carb and Chain came back to…read morenew tires I didn't ask for on it hell done waited on you wasn't going wait to get tooken off , then bill was still 25 higher than quoted on phone

So I've been going to O'Reilly's for a lot of years. I've never had the best customer service as I…read morehave had with Bubba. He only wasn't just polite, but he was very helpful and more than one way. I had a lot of trouble with getting my parts and he really helped me out for my oil leaks and with the simple stuff as antifreeze windshield wipers returns and ordering parts to be there on time definitely will take the extra miles to come back to his store

so short story long I went here today because my alternator had gone out on my vehicle and I had it…read morereplaced. My wife got the alternator and had a mechanic friend replace it while I was at work, I brought the old alternator into the place and explained three times that my wife handled the transaction and I wasn't sure what number the warranty would be under to which he responded that the warranty would not be under my daughters number and probably the mechanics. Thus implying that I married my daughter?! you friggin sicko. done with orileys if that's the kink your into... back to auto zone!

Everything is right with this place. Extremely fair pricing, Bradley and Trip are great and it's a…read morepleasure to do business with them on a regular basis. I wouldn't have it any other way.

Pick-Up Pals is top notch! I would recommend them to anyone. Had a small hiccup with my first…read moreitem, but Calvin and the guys at Pick-Up Pals did everything to make it right. I really appreciate their helpfulness and professionalism. Go see the guys at Pick-Up Pals for your next truck accessory.

Today September 16, David was the first to arrive from AutoZone to help me get my car started…read moreunfortunately it didn't work so we went back to the store. Abby brought with her all of her tools and I bought a new battery so She put it in and I appreciate them very much. I do want to recognize both Abby and David. I think they're awesome and the world needs more people like them.!!!!

I called this location to get an estimatr on the supplies I needed to do an oil change. Mike and…read moreAbby helped get all the supplies together and rang me up as soon as I got there. A super friendly and efficient team!

Place is a joke. Employees are so rude! Went here to get a new battery for my car. This guy comes…read moreout to look at it and I closed the hood because you know this is Lubbock, weirdos everywhere and having your hood open for them to do whatever and didn't want to leave it opened and unattended. The guy looks at me and says to my dad "Why did you do that? I don't know why people always close their hoods." Like sorry, it's not your car man... didn't think I could offend you with closing MY HOOD!!! Totally sexist!! Will not be back, O'Reilly's will have my business from now on.

Wow! I have never been treated so rudely and made felt like an idiot like I was today by "manager"…read moreRaymond. I went in looking to by a battery for a used VW that we just purchased. It is a kit car so not sure what year the motor is. Well Raymond asked me no less then 5 times "what year is it" and I answered each time with "I don't know". He gave me some cock and bull story about it won't fit if not right size and so on. Now this is a KIT CAR so I can make pretty much any size battery work. So again after being treated like I was an idiot, we went next door to O'Reilly's where they bent over backwards to figure out which battery to buy and if it didn't work I could bring it back. So $155.00 and a GREAT experience later we left with battery in hand and let me tell you I WILL NEVER GO BACK TO ANY OF YOUR STORES AGAIN! Good job Raymond! And I did rate with 1 star only because I couldn't rate a negative! Oh and trust me I will share this experience with everyone and everyone who will listen because there is more than one choice for auto parts and supplies thanks for narrowing it down for me!

Ranching outside of Levelland, I've used o'Reilly Auto Parts…read morenumerous times. Usually have exactly what I need and if they don't: they get it within 24 hours. Friendly and knowledgeable staff and obviously a great company. Best around!

I needed a new car battery and the first two auto supply stores I went to did not have the size I…read moreneeded. O'Reilly not only had it for a reasonable price, but Andrew was great about putting it in for me. His helpfulness and courtesy made a regular customer out of me!