Very grateful for professional and kind care my elderly pet has received by Dr Cindy and Wray…read moreWestbrook. My fur-baby, Abby, had surgery several months ago and has recovered nicely since then. I appreciate their thoroughness as well as their over-all concern. Good job!

I was very impressed with the whole experience overall, the staff was very friendly and…read moreinformative. The clinic and Veterinarians made me and my pet feel right at home and comfortable, they even asked more than once if I had any questions or concerns just to make sure that everything was ok and that I found it all up to my standards. I will definitely make them my place to go whenever my pet needs medical care.

The best veterinary hospital I have been to thus far in my 32 years of life! It's out in the…read morecountry & nothing fancy but what matters at the end of the day is how your pet is treated and the price for the quality of service received. Every time I visit the vet we are greeted by Karen & are quickly put in the exam room with Dr. Shelton. They are top notch from giving my pets vaccinations, to diagnosing an abscess lump on my German Shepherd, finding allergy relief for our pug & even meeting me on a Sunday night when they are CLOSED to help send my 16yr old chihuahua mix over the rainbow bridge. Not only is Dr. Shelton a wonderful veterinarian but the prices are VERY FAIR & AFFORDABLE!! I worked for a "city vet"for many years and even with an employee discount I walked away paying higher prices! I am very thankful for this animal hospital!!!! Keep up the awesome work!!!

From the owner: We treat all small and large animals performing a variety of surgical and medical procedures.read more

horrible experience for pet boarding. dogs were locked in a room to basically fend for themselves…read more lost weight an smelled awful when picked up. sorry they don't offer zero star option

we just dropped off our Fiona and right away we liked the set up she had a room with a cute doggie…read morebunk bed and a doggie door to go outside with her own patio. It was like her own bedroom and the front was open with full view at the door. So it wasn't like a cage! We are leaving her for the day and we feel very good about Puppyville! I'll let you know how we feel when we pick her up

Dr. Patricia Murphy and her staff are the greatest. Was very confident on my first visit meeting…read moreDr.Murphy. Her caring and easy manner helped me to make the right decision for our Millie.

We were disappointed in the service we got in early Spring when we were advised to follow up with…read moreour vet after getting a diagnosis at an emergency clinic in Denison. The vets couldn't be bothered about offering their own diagnosis and went along with the clinic who said we should put our dog down due to a "mass" in the anal area. No biopsy, no office visit! They did however offer to make an appointment to put our precious baby down. We made an appointment with another vet in Aubrey who offered excellent service, aggressive medication treatment and a piece of mind that we didn't have to put our dog to sleep. How disappointing to trust the professionals and be mislead and treated so shabbily. Needless to say we will never step foot in this place again and have found a more caring facility. Shame on them for not caring enough!

I just wanted to publicly express my appreciation to our Dr. & the entire staff at Paws and Claws…read moreVeterinary Clinic in Sanger. Since moving here a few years ago.. we were obviously worried about finding new care for the animals we came here with. We love supporting small, local type businesses, and we felt that giving this vet clinic would be a great idea. We were a little skeptical at 1st when they told us we couldn't go inside, but once they explained why.. we totally understood & okay with it. Plus they come out to update you a ton and make sure you understand everything. Which we thought was amazing as well!! Well we weren't wrong! They were exceptionally great and happy to say that we still feel the same today. We've even added on to the animal clan and Dr Shellie & her staff have been so helpful and supportive!! So, if you're looking for an amazing, patient, kind, loving Dr & staff for your fur babies (big or small).. they are the clinic for you. I promise

Dr. Wallace is an incredible veterinarian, and her staff is top notch. I am an LVT who moved to…read morethis area and I know the difference between great care and crap care. I trust this clinic with every animal I own. There's always an owner who wants to complain about money or waiting. I'm sorry but if you lack the knowledge to understand that sh!t happens and sometimes there are critical cases that must be seen...go find a corporate clinic that treats you like a number. If you can't see value in taking care of your animal-don't take it to the vet. lol! Literally-Dr. Wallace has so much compassion for animals and the owners trying to take care of them. She will be completely honest with you-and that isn't something you find these days. These soft owners who can't handle being told to do better...then run to post a negative review. Pretty funny.

I took my senior cat here a few weeks ago to get a dental cleaning and had a great experience from…read morecall to discharge. I live in Celina so it's quite a ways for me to drive to Denton but our regular vet had quoted us $1k-$1.2k for a dental cleaning for my 12 yr old cat. They said he had some tartar build up on his back molars and a bit of gingivitis in his gums and it will get worse if we don't get a cleaning done. Our pet insurance does not cover dental cleanings so it would be out of pocket. I was recommended Guardian pet Hospital from a cat rescue group on Facebook. When I called the receptionist was very friendly and quoted me $300. A phenomenal price considering what our vet was charging us. My cat went to get a pre screening done and everything was good to go! He got his cleaning done shortly after, appointment times weren't an issue and he did so well under anesthesia. The staff is very helpful and very kind and the price came out being even a little less than what they originally quoted me! I highly recommend coming here not just for the reasonable prices but also for the great experience and friendly staff. I am highly considering transferring all our pets to Guardian pet hospital even if it's a longer drive for us!

AVOID GUARDIAN PET HOSPITAL!!! I boarded my diabetic dog with Guardian recently, and there is a…read moreSEVERE ANIMAL NEGLECT PROBLEM with this group. As my dog is diabetic (and has been for 2 years now), her feeding and insulin routine is of the utmost important to regulate her system. First, I was told they would accommodate her feeding/insulin schedule when I initially called, which is on a rolling 12-hour basis. However, when I was dropping her off, they then decided to tell me that they could not actually accommodate the times and it would be about a 8 hour cycle between feedings/insulin with a 16 hour gap. This destroys her medical routine, and leads to huge degradations in her energy and health. Then, the onsite staff were very rude to me about how to treat her. I have been following a 2 year routine now with my vet, but the staff told me their on-site vet knew better and they tried to change the medicine for her. What?!?! Finally, I included hand-crafted bags with measured food for each of my dog's meals. But after I picked her up, I noticed that they did not feed my dog during one of the meals as I had one of my bags returned to me!?! This means they completely skipped feeding her one morning/night which is first, entirely unacceptable, and second, extremely detrimental to her health and survival!! When I called and asked about it, and after being on hold for 20 minutes, I was given every excuse in the book (maybe we fed her food we have here (breaks her vet's prescription), or maybe you are delusional and you gave us too much food (it's not that hard to count 10 bags for 10 meals), "but yes we definitely fed her". Absolutely ridiculous, again, avoid these people at all costs!!

It took 4 visits to find out what was causing my baby. But Dr. Darby finally pinned down and I'm…read moregrateful for it. It wasn't good news but she help pin it down. Thank you Dr Darby

They have always been kind and caring. We've been going here for over 2 years. Our dog is battling…read moreleukemia and they have all been patient and sweet. Dr. Darby knows her stuff. She sent us to oncologist for opinion. Unfortunately the cancer is to aggressive to do anything but steroids. These people are a great bunch of animal lovers. I know some people say they are high but in 2 years I have paid so much less than I expected and what other vets charge is so much higher. Dr. Darby is the best vet in Grayson County.

Friendly staff, the Dr. was very informative. Got my girl in quickly and resolved her issue.read more

We have been going to this vet for almost 7 years. Our dog has allergies, and I called today…read more5-20-26 to see if I could bring her by for her Cytopoint injection today or tomorrow. We were never told to make these appointments at least a month in advance if we want to get in. This shot takes maybe 5-10 minutes tops with a tech. and no doctor. I was promptly told that there were absolutely no openings because they were booked solid and shorthanded. Then I got told the first opening was June 5th. OK, I guess I will tell my dog not to have an allergy attack until then. Ever since they added on to the practice, I guess they think they have enough patients, and you can just wait if you need something. Do better.

BEWARE of Refinery Road VETERINARY CLINIC…read more I hate giving negative reviews but under the circumstances I have no choice. The admin staff lie to their customers. I caught them several times, then I asked for explanations and they got hostile. Rude, liars... They need to get new admin staff. They have no customer service skills. They lie and then they deny lying. It's the craziest thing I've ever witnessed. Rude. I've been a customer too long to be treated so poorly. Costco is a LOT CHEAPER on prescription medications. RRV makes it nearly impossible to get the prescription printed and/or sent to Costco. Some hogwash line that they can't do it to it and another lie; it takes days to get the prescription processed. RRV made it so hard to get a prescription printed out, they want you to purchase prescription medications from them for a lot more money. And their famous line is....it's against the law! If you're going to lie, get everyone on board before you lie. Do not believe a word they say. Stay away from them. All greed and NO integrity. Cross posted:

This is a complete and honest review of my first experience at this vet clinic. To be clear when I…read morerefer to "him" I'm talking about my dog. I've excluded his name for privacy. Appointment set at 9:40, I got there early and they put me in a room at 9:35 ish, and the tech/assistant saw me at 10:30 ish. She did inform me that they were short staffed that day. I was in no rush so, I was very concerned about my dog, and I had no plans that day so I was willing to wait as long as it took. I have a 40 lb. herding dog who can be neurotic and has fear aggression, I informed the assistant of this and she was understanding and empathizing, she told me she has one of her own so she understood. She asked if she could muzzle him and I said yes, because I know my dog and I don't want any incidents. He came back with the muzzle off and they said he did really well behavior wise. Which is generally the case everywhere I take him, he wants to love everyone and do good but he is just riddled with anxiety. I am always very careful to warn the vet and tech(s) of his behavior issues to help prevent anything from happening. My dog returning without the muzzle says to me that they won't muzzle a problematic dog if they don't need to, and that they care about the comfort of the dog during their visit. I spoke with the vet for maybe 3 minutes, but both the vet and the assistant were really informative, straightforward, professional, and kind. While I love going to the vet and not needing to spend much money, I had bloodwork and X-rays done, which were both pretty expensive. Upon finding out why my dog was sick I think that they were completely necessary and potentially life-saving screenings. I wanted to update all of my dogs shots and they suggested I wait until he got better from being sick so his immune system didn't get overwhelmed. This seemed like another good indicator of them caring about his overall health. TLDR; - I did wait for an hour past my scheduled appointment time, but they informed me they were short staffed and apologized for the wait. - the vet tech/assistant is the one you speak to for 90% of the visit - my dog has behavior issues and they were considerate about me asking to do things in the way i believed would be the safest and most comfortable for my dog and the people working there. I was also very open to doing what they believed would be best because they're the professionals. - They recommended waiting to update his shots until he wasn't sick anymore - this tells me they care for his overall health and well-being. all in all, a great first visit. I gave it 4 stars bc of the hour long wait. While I'm a patient person, waiting always sucks. Thanks for taking care of my best friend!