Very grateful for professional and kind care my elderly pet has received by Dr Cindy and Wray…read moreWestbrook. My fur-baby, Abby, had surgery several months ago and has recovered nicely since then. I appreciate their thoroughness as well as their over-all concern. Good job!

I was very impressed with the whole experience overall, the staff was very friendly and…read moreinformative. The clinic and Veterinarians made me and my pet feel right at home and comfortable, they even asked more than once if I had any questions or concerns just to make sure that everything was ok and that I found it all up to my standards. I will definitely make them my place to go whenever my pet needs medical care.

The best veterinary hospital I have been to thus far in my 32 years of life! It's out in the…read morecountry & nothing fancy but what matters at the end of the day is how your pet is treated and the price for the quality of service received. Every time I visit the vet we are greeted by Karen & are quickly put in the exam room with Dr. Shelton. They are top notch from giving my pets vaccinations, to diagnosing an abscess lump on my German Shepherd, finding allergy relief for our pug & even meeting me on a Sunday night when they are CLOSED to help send my 16yr old chihuahua mix over the rainbow bridge. Not only is Dr. Shelton a wonderful veterinarian but the prices are VERY FAIR & AFFORDABLE!! I worked for a "city vet"for many years and even with an employee discount I walked away paying higher prices! I am very thankful for this animal hospital!!!! Keep up the awesome work!!!

My dog was a first-time patient at this practice. She is overall very healthy and was only there…read morefor a routine wellness exam and vaccinations. Before making the appointment, I specifically looked into the pricing so I would know what to expect. Unfortunately, the experience was disappointing from the beginning. We waited approximately 35 minutes before anyone came into the exam room, and when the staff member finally came in, there was no greeting or introduction. I was simply given a rundown of what was going to happen during the visit. I was then strongly pushed to have a heartworm test, even though I had made it clear that I did not want the test. After that, we waited another 25 minutes for the veterinarian. When he came in, there was again no introduction. The examination itself was extremely quick, he administered my dog's three vaccines, and then the visit was over. The biggest issue came when I received the bill. I had done my research beforehand and knew the prices I had been quoted and what I expected to pay. My bill was more than $80 higher than what I had been quoted--and that was not even including the rabies vaccine. I was very surprised and disappointed by the difference. I voiced my concerns when checking out, but there was no apology or attempt to address the situation. The response from the veterinarian was simply, "OK," and I was told to have a nice day. For a first-time client, I expected better communication, professionalism, and customer service. The long wait times, lack of introductions, pressure regarding an additional test, and unexpected charges made this a very frustrating experience. Unfortunately, they have lost my business. I will not be returning, and I will be sharing my experience with others.

Mary has taken care of our dogs for years. We had to leave the dogs with Mary for long periods of…read moretime because of medical issues. I feel so much better knowing they are being taken care of at Puppyville. It is a great place for my dogs. I highly recommend Mary at Puppyville! Knowing my dogs are safe and taken care of takes a lot of stress out of my life.

horrible experience for pet boarding. dogs were locked in a room to basically fend for themselves…read more lost weight an smelled awful when picked up. sorry they don't offer zero star option

I am a huge fan of Advanced Care in PP; Dr. Burleson has helped me with my cherished mini pig more…read morethan once and knowing she is available to treat him has made my move to north Texas less stressful. Can't find a great pet pig vet just anywhere. Yaggi, my boy, developed hepatitis last year and it was not easy to diagnose. He was just going downhill and I was really worried. He is much healthier now and hopefully, all we will be seeing the doctor for is shots and upkeep on feet and teeth, at least until our next health challenge! The clinic staff is great, too; they make visits so much easier than I had expected. Time for us to make another maintenance hoof and tooth appointment tomorrow! Lisa and Yaggi

Dr. Patricia Murphy and her staff are the greatest. Was very confident on my first visit meeting…read moreDr.Murphy. Her caring and easy manner helped me to make the right decision for our Millie.

I just wanted to publicly express my appreciation to our Dr. & the entire staff at Paws and Claws…read moreVeterinary Clinic in Sanger. Since moving here a few years ago.. we were obviously worried about finding new care for the animals we came here with. We love supporting small, local type businesses, and we felt that giving this vet clinic would be a great idea. We were a little skeptical at 1st when they told us we couldn't go inside, but once they explained why.. we totally understood & okay with it. Plus they come out to update you a ton and make sure you understand everything. Which we thought was amazing as well!! Well we weren't wrong! They were exceptionally great and happy to say that we still feel the same today. We've even added on to the animal clan and Dr Shellie & her staff have been so helpful and supportive!! So, if you're looking for an amazing, patient, kind, loving Dr & staff for your fur babies (big or small).. they are the clinic for you. I promise

Doc Wallace and staff are kind, compassionate and all around awesome! Love the curbside service!read more

I took my senior cat here a few weeks ago to get a dental cleaning and had a great experience from…read morecall to discharge. I live in Celina so it's quite a ways for me to drive to Denton but our regular vet had quoted us $1k-$1.2k for a dental cleaning for my 12 yr old cat. They said he had some tartar build up on his back molars and a bit of gingivitis in his gums and it will get worse if we don't get a cleaning done. Our pet insurance does not cover dental cleanings so it would be out of pocket. I was recommended Guardian pet Hospital from a cat rescue group on Facebook. When I called the receptionist was very friendly and quoted me $300. A phenomenal price considering what our vet was charging us. My cat went to get a pre screening done and everything was good to go! He got his cleaning done shortly after, appointment times weren't an issue and he did so well under anesthesia. The staff is very helpful and very kind and the price came out being even a little less than what they originally quoted me! I highly recommend coming here not just for the reasonable prices but also for the great experience and friendly staff. I am highly considering transferring all our pets to Guardian pet hospital even if it's a longer drive for us!

Beware of this place. They want to run multiple tests and do exploratory surgery for 7000 dollars…read moreand still can't even answer the most basic of questions. This place thinks it is a license to print money with no answers. After going to another vet who told us it was just an infection. Not sure if they even did ultrasounds as stated and the mass the claimed the other vet said there was none. This place is a hack at best. Stay away and find someone who actually knows what they are doing and not extorting money to keep the lights on.

It took 4 visits to find out what was causing my baby. But Dr. Darby finally pinned down and I'm…read moregrateful for it. It wasn't good news but she help pin it down. Thank you Dr Darby

They have always been kind and caring. We've been going here for over 2 years. Our dog is battling…read moreleukemia and they have all been patient and sweet. Dr. Darby knows her stuff. She sent us to oncologist for opinion. Unfortunately the cancer is to aggressive to do anything but steroids. These people are a great bunch of animal lovers. I know some people say they are high but in 2 years I have paid so much less than I expected and what other vets charge is so much higher. Dr. Darby is the best vet in Grayson County.

I unfortunately had to put down one of my pups this week and even though I had to go alone, the…read morestaff and Dr. Tidwell made sure I felt loved and supported. They definitely made the visit as comforting as possible. I'm forever grateful for them! Everyone there has always been so sweet and helpful whenever I take any of my dogs there and truly can tell they care about each of their patients!

The lady that answered the phone was super rude and unhelpful! Wouldn't come here just from that…read morealone. The doctor sounds great based on the reviews but, oh well

Fantastic Veterinary Office…read more For my first visit my cat escaped his carrier, and I had my soon to be four year old and 12 week old puppy too. The entire staff came out to help me find my outside insde Orange cat. After crawling through the woods my cat came back with me, and everything was great! Gainesville is the best.

BEWARE of Refinery Road VETERINARY CLINIC…read more I hate giving negative reviews but under the circumstances I have no choice. The admin staff lie to their customers. I caught them several times, then I asked for explanations and they got hostile. Rude, liars... They need to get new admin staff. They have no customer service skills. They lie and then they deny lying. It's the craziest thing I've ever witnessed. Rude. I've been a customer too long to be treated so poorly. Costco is a LOT CHEAPER on prescription medications. RRV makes it nearly impossible to get the prescription printed and/or sent to Costco. Some hogwash line that they can't do it to it and another lie; it takes days to get the prescription processed. RRV made it so hard to get a prescription printed out, they want you to purchase prescription medications from them for a lot more money. And their famous line is....it's against the law! If you're going to lie, get everyone on board before you lie. Do not believe a word they say. Stay away from them. All greed and NO integrity. Cross posted: