Five years ago we moved to Celina and took our two 10-year-old dogs here. We live 25 minutes out in…read morethe country on back roads, and our dogs had bad hip issues and traveled poorly. The original vet was awesome, but he left. When one developed incontinence, we made an appointment. We were told to bring fecal and urine samples--resulting in two 60-ish people chasing a dog around with a pie pan. They took blood and promised results in 24 hours, but we had to wait 3 extra days while our dog messed up the house. The receptionist blocked us from getting updates because the vet was out until Monday, and no other vet is allowed to step in.The prescribed medicine made our dog stop eating, caused severe diarrhea, and triggered a full-on seizure. When we called, the receptionist gatekept again, demanding a new appointment and more samples. I stopped the medicine, and she immediately improved. At the clinic, the vet ignored everything but the seizure and wanted to run a battery of tests. When I said it was the medicine, she treated me like an idiot and claimed the drug didn't cause seizures. I looked it up online myself; seizures, collapse, and inability to walk are explicitly listed manufacturer side effects. The vet then brought up liver/kidney damage with other drugs and asked if we considered "Quality of Life." My wife was furious. To top it off, they never even asked for the fecal and urine samples they demanded. We just kept our dog outside. Later, our other dog (now both 14) had trouble walking. We called, went through the same rigid appointment/sample routine, and were given a list of drugs that could damage organs. We agreed to try Galliprant. The clinic charged us 43% more than Chewy's prices. When we asked the receptionist for a written prescription to fill online, we were blocked again and told the vet was unavailable and that they needed updated lab work. We dealt with this for six more months as their health declined. When we exhausted all options, we made the heartbreaking decision to put them down. The person my wife spoke with on the phone promised a gentle experience: they would sedate the dogs, let us say goodbye, and we could leave while they handled the rest and brought them to our truck. We made the appointment, had a party, and everyone said their goodbyes. The actual visit was a nightmare. The tech and the vet aggressively demanded a full history and wanted to know "what changed," forcing my wife to painfully rehash everything. I guess it was not our place to decide. After an argument, they finally agreed to proceed. Instead of the peaceful transition promised, they gave the first dog three shots on the floor, confirmed her heart stopped, slid her body out of the way, and did the second dog right in front of us. Then they just left us in the room with our two dogs' bodies. When they returned with bags, I told them we were leaving and would meet them at the truck.This was the most miserable, heartless experience ever. We are so glad we never have to go back.

I have been taking my dogs for both their annual visits and boarding for 3 years now and that will…read moreend immediately. Called to schedule boarding for July 5-15 and was told they are no longer taking Saturday drop offs. Not only that, but because the 4th of July is that Friday we would be required to make a $50 deposit and they would need to be boarded from the 3rd to the 15th requiring an extra 2 days of boarding (approx. $120 additional). Already having to drop off a day early knowing that they will be closed Sunday for drop-offs so this is absolutely ridiculous. I guess the dogs feed and let themselves out for 3 days while nobody is there at the facility.

I moved to Celina last year and decided to try Monarch since it was right down the street from our…read morehouse. We were really happy with our prior vet office so the bar was quite high. Monarch veterinary Hospital certainly met the mark! While I was out of town, my dog got quite sick so as soon as I got back into town, I called and they fit me in right away. Being so close, my dog, and I walked to the appointment. The office is brand new and really cute! I love the murals in the room! Everyone was friendly, the nurses and the doctor and office staff, everyone was top-notch. The pricing was very reasonable for everything, the exam, a probiotic, an antibiotic, and something to help with his diarrhea. I am really happy to have such an excellent choice so close, we will certainly be taking our fur babies there from now on!

We've had nothing but great experiences at Monarch! We always feel like they listen to our…read moreconcerns, they take great care of our pups, and they don't overcharge or try to nickel & dime. Strongly recommend!

They are the best!! Got us some in asap for dental work for our 7 year old dog. The entire team is…read more10/10! Taking all 6 of our pets here from now on!!

I've had to take one of my dogs - Zorro more than a few times to the vet in the last few months…read more This time knowing what was to come, he refused to get down from the car. This, in spite of treats from the vet office and some chicken nuggets. One of the staff came to help us and actually got into my vehicle to help gently nudge him out!! I can't thank them enough with how well they treat my doggos! Highly recommend Neighborhood vet care! Very glad we found them.

I really wish I could give more than 5 stars! Every part of our first appointment's experience was…read moregreat. Both the vet and the tech were amazing with my dog and have a great approach to making them feel more comfortable. The exam was very thorough with all of my questions answered and a lot of information provided, I loved that I did not feel rushed. You can tell that the women that work here truly care about animals and they're great at understanding their needs to make them comfortable. I am so glad we finally found a vet's office like this and could not recommend them enough!

Wonderful staff!!! Impeccably clean reception area & patient rooms. They do an amazing job of…read moreexplaining any charges you may or may not be billed. They handled our older not so friendly chihuahua mix with perfect bed side manor. I can't recommend them enough. We've used several different practices in the area, one of which we were with 15+ years & I'm so glad we switched to Embrace & cannot recommend them enough.

Dr Kline is so incredibly knowledgeable. I trusted him with my sr dog (10 yr ) of teeth cleaning. I…read moreknew teeth needed to be pulled and such. I picked him up and you couldn't even tell he was bothered by the teeth surgery and cleaning. My heart was relieved. Ty Dr Kline

Total Care Animal Hospital has been taking care of our fur babies for many years. From our English…read morebulldog, Jojo, to our three Dobermans. The doctors and staff are great! Hilda, our newest rescue, was seen by Dr. Mira and was very happy to get some snacks for being a good patient!

I can't say enough good things about this vet clinic. My Lab is 15 years old now, and as you can…read moreimagine, she needs more frequent check-ups and the occasional unexpected visit. Even when the schedule is completely full, they always find a way to work her in. No hesitation, no "sorry, we're booked solid"--they just make it happen because they know how important it is for a senior dog.The entire team treats her with such kindness and patience. They understand the special needs of older pets and never make us feel like we're an inconvenience. It's such a relief knowing that no matter how packed their day is, my girl won't have to wait or go without care.If you're looking for a vet who genuinely cares and goes the extra mile for your pets (especially the golden oldies), this is the place. We're so grateful for them.

We have been bringing all of our furbabies to PTAH for the last 13yrs. These amazing professionals…read morehave given our pets the best care and compassionate treatment and I speak from a personal perspective as the parent of a veterinarian. From a he wonderful docs to the techs and front office, I couldn't ask for more loving care for our pets. Dr. Willingham has been there from the beginning of our journey and she only has the same level of care provided by her associates. We love them all.

This practice is incredible! I've been a client for 3.5 years (since relocating from out of state)…read more--first with our late Aussie, and now with our new puppy. They recently moved to a beautiful new facility, and their service has only gotten better, if that's even possible (It was pretty darn amazing before the move). It's incredibly easy to get appointments, and you never feel rushed. When it was time to put our older dog to rest, Dr. J.M. Stalling provided such compassionate care, truly treating our pet like a valued, very-loved family member - as she was to us. He explained every detail, gave us options, and allowed us all the time we needed to say goodbye before, during & after the process. All of the vets here treat your pets with the same importance as human patients. Their follow-through is stellar, with doctors personally calling after hours to check on test results and health issues. I will never go anywhere else as long as I have pets & live within 30 minutes of the location! P.S. I was compelled to leave a review because I am surprised by some of the negative comments posted here. I have only ever witnessed the staff being kind and respectful to clients/patients & co-workers. Also, it's unfortunate, but it seems some people dealing with the stress of a pet who is ill or the heartbreak of a pet loss may be misdirecting their emotions towards the practice.

Dr. Shelton has been wonderful with our dog's regular care and IBD treatment. I highly recommend…read morehim!

I brought my 13‑year‑old dog in for an exam. He has a heart murmur and early kidney disease, but he…read moreis stable on medication, eating well, and doing well for his age. I chose this clinic because it advertises a family‑owned, fear-free experience, exactly what I wanted for a senior dog. Unfortunately, our visit was the opposite of fear-free. The vet came into the room without having fully reviewed his cardiology report or medical records. Within minutes, she told me (very bluntly and without context) that his heart was failing and he might have "around 18 months." This was based solely on a single in‑office exam of a nervous, shaking senior dog. It was extremely distressing, especially because she delivered it in a matter‑of‑fact tone with no empathy or reassurance. The appointment also felt rushed. Her vet tech had mentioned she was leaving for vacation the next day and we were her last appointment of the day and the entire interaction reflected that urgency. Despite how visibly upset I was, the vet continued with worst‑case scenarios, including telling me that at some point I would have to choose between protecting his heart or his kidneys. She then told me she couldn't help us any further and referred us to MedVet in Dallas, framing it as if he needed specialist, end‑of‑life management. Hearing that, without a full review of his records and without any compassion, was devastating and completely unnecessary. After the appointment, I confirmed with his cardiologist and primary vet that her assessment did not match his actual condition or prognosis. The emotional impact of that visit was significant and avoidable with proper preparation and communication. I'm giving 2 stars only because the front desk staff was kind and the office is clean and modern. But based on our experience, I cannot recommend this clinic for senior pets or for anyone seeking a thoughtful, fear-free approach.

We recently checked out Atlas Pet Vets and they are great. Easy to make appointment, front desk…read morestaff is welcoming, vet tech was wonderful and the vet we saw was amazing as well. If you are looking for a great vet office, check them out.

Great service and attention to all of our pets throughout the years. I highly recommend.read more

I have been bringing my dogs to Prosper Pet Clinic for years. I love Dr. Sargent & the staff! He…read moreanswers all of my questions & concerns. He's awesome! Thank you Dr. Sargent!

Moved to this city and, like everything else in PP, love the attention to detail without being…read moreoverwhelmed. Dr Glenn was kind, and our pups responded so well to him and his staff. I'm so glad we found him. We are well served, as is Pilot Point!

I brought my elderly cat here for the first time, and I am so impressed with the hospital. My cat…read morehad several things possibly going on, and the doctor analyzed her symptoms and gave solutions to "fix" the problem, rather than giving medicine to mask her symptoms. She began to feel better right away. I'm so pleased and relieved to find such a great vet nearby.