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    London Tile

    4.6 (34 reviews)
    Open 7:00 am - 7:00 pm

    Services - London Tile

    Bathroom remodeling

    Remodeling

    London Tile Photos

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    This is how they left the room. Window had to be sanded to the base wood and repainted at our cost.

    Mick represents himself as 30 years in business yet I get two 20 something year olds that proceed to do peripheral damage to woodwork, Sheetrock, carpet, tub. He did not provide a port-a-potty so the 2 boys wandered around using our bathroom multiple times a day. After they finished we had hundreds of dollars of repair work.

    Text I received from Mick after I called out issues with the tile.
    Adrienne S.

    I chose London tile for a 6 x 8 laundry room, where I wanted to do carrera marble in a herringbone pattern with a border. London Tile was twice the cost of any of the other quotes, but I have had so many issues with other sub-contractors that I was willing to pay the price for high quality. Mick quoted me $3500 while all others were around $1800 In my mind, you pay twice the cost, you get twice the quality. I told Mick in advance that I was consciously hiring the most expensive person in town because I wanted this tile to be flawless - straight and consistent grout lines (straight around the border, 1/16" throughout) and carefully selected and installed tile (very few chips). He said that would be no problem. The expectations were set in advance. The process was far more challenging than I expected. I had to argue with Mick a number of times about not-straight lines, chips in the tile, and inconsistencies in the grout thickness. Mick often tried to make excuses to me, as shown in the photo. Note that Mick does not actually do the tile work, Hector does, so you are often dealing with a lot of back and forth communication (and misunderstandings). Sometimes Hector would agree with a finding, then Mick would call me back and disagree. Then I (or my general contractor) would have to wait for Mick to show up and review the tile, so Hector could fix it. In the text, I was surprised that he said I was viewing things on a microscopic level, and that industry standard is viewing everything from 6 feet away. If you only want to be held to the industry standard, you should quote industry prices. If you want to be twice the cost, you hold yourself above the standard. Im happy to be accused of being nit-picky, but if I am willing to pay the price, I would expect someone to deliver. Because Im not a contractor, Mick often fought back against my complaints. Fortunately, my general contractor supported me throughout the project, and Mick's excuses didn't go far with him. He is an expert tile-setter, but hates doing it, hence why I hired London Tile. We wound up having to ask Mick and Hector to completely re-lay the border tile to get the grout lines straight. More than 20 tiles had to be pulled (and some twice) because they were chipped or set inconsistently with the adjoining tiles. At the end of the day, I am OK with the work performed and it would rank at a B+. There is still a slight bow along one of the sides and some thicker grout lines, but we were done with the back and forth. Given the tedium of the process and the fact that the end result could likely have still been achieved with the $1800 folks, I would not recommend London Tile. At a lower price, yes.

    Porcelain wood plank tile
    Shakir W.

    Zack, the project manager for London tile met me at my home and helped me plan out my flooring remodel. He expertly explained to me the pros and cons on the various types of flooring, evaluated what was best in my situation and helped me decide on the right choice. The crew came in and did an amazing job on my floor. They were very professional, timely and just stellar. I highly recommend London Tile for any of your flooring remodel needs. I am so lucky that I found Zack and his great company to work on my remodel. I love my floors and it's all thanks to them!

    Kitchen backsplash

    Mick and his team were amazing to work with. Mick picked up the tile from the warehouse that I had ordered and was at my house laying tile on short notice. The team was efficient and went over all of the details ahead of time. They did an excellent job!

    Second bath remodel done by London Tile

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    Review Highlights - London Tile

    Mick picked up the tile from the warehouse that I had ordered and was at my house laying tile on short notice.

    Mentioned in 17 reviews

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    If you're looking for a flawless, stress-free hardwood flooring upgrade, Tom's Hardwood Floors is…read morethe only company you need to call. We replaced 20-year-old carpet throughout our entire home with beautiful engineered hardwood--and the result is nothing short of stunning. - David, our project manager, was responsive and guided us every step--scheduling a site walk immediately, explaining the process clearly, and connecting us with their flooring gallery for expert, no-pressure guidance. - Johnny, the on-site lead, was communicative, accommodating, respectful, and always available. His hands-on leadership kept everything on track and on time. - The install crew was punctual, clean, skilled, and completed our entire home in just two weeks--without cutting corners. Transitions, baseboards, and fine details were flawless. - No surprises, no hidden fees--just honest, fair pricing and clear communication. They stood by their word, every step of the way. Our home now looks brand new. We've worked with many contractors, but Tom's Hardwood Floors sets the gold standard--not just for quality, but for the values of a true family business. Do not look anywhere else. If you want excellence, integrity, and a team that treats your home like their own, Tom's Hardwood Floors is the way.

    Tom's did the floors in my unit a few weeks ago. Here are my thoughts:…read more Pros: - Communication: Generally very prompt communication. I wish I got more updates during construction but they sent them whenever I asked. I liked that they were very contentious about talking with my neighbor when their van was blocking a little bit of their driveway--a lot of contractors wouldn't bother. I also had another neighbor who was causing some issues and they kept me in the loop, which I appreciated. - Price: I talked to several contractors and their price was pretty reasonable--not the lowest nor the highest, more in the middle. Cons: - After construction, I noticed some damage on parts that were supposed to be protected. They were minor damages, but annoying. The most noticeable one was a dent on my TV, which left a white dot that I see every time I turn on my TV, which sucks. - In terms of details, I noticed that there were some dings in pretty noticeable parts of the wood. I don't know if it was the crew or the wood came like that, but when I was testing a wood sample before purchasing, I hit the wood with a hammer and it didn't leave a mark, so it would take a lot of force to leave a dent like the one pictured. Kinda disappointing because the dent is smack in the middle of a high traffic area. Some last notes: - David came by to do a final walk through and helped me move some of the heavier furniture back. It didn't bother me but if you're expecting furniture to be put back the way it was originally, you'll want to manage your expectations. - You should definitely hire painters and cleaners after the construction--I didn't think the walls were going to be as scuffed up as they were. And everything will be superrrr dusty, even if it's covered. - When I expressed concern about not all baseboards being replaced, which I thought was the scope of work, he explained that he told his crew to use existing baseboards when possible. He said he did this to save me some cost and offered me $150 to cover the savings. I generally feel positive about this, although if I hadn't mentioned it I don't think it would've come up, so take that for what it's worth.

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    Awesome job! We contacted Phil for help with a damaged…read moresection of engineered hardwood from heavy traffic and a pet feeding area. Using equal parts craftsmanship, artistry, experience and some miracle worker moves, the floor looks great after he finished. It blended well into the existing area. Minimal disruption in the home and extremely clean/dust control techniques. Beyond satisfied and highly recommend Phil.

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    London Tile - contractors - Updated May 2026

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