great helped fixed m problem in 10 minutes awesome!!!!! very nice never been so satisfied with a…read moreplace. never going to best buy again

From the owner: For more than 25 years, Ness Computers has been solving computer, network and security problems…read more Previously located in Clintondale, NY, and now in Highland, we can repair computer issues, monitor and maintain your systems and networks, and keep your home or office technology running smoothly and efficiently.

My Lenovo ThinkPad's warranty had expired and its keyboard started to fail. Javier at JK Techs…read moreordered a replacement and installed it for me. He also installed an ssd that I had separately purchased. Now my ThinkPad is essentially brand new. He did a great job and the price was very reasonable. I'll recommend JK Techs to anyone how has similar challenges.

I have no doubt that Javier is a good parts installer, but unfortunately I cannot recommend his…read moreservices to anyone after dealing with him. I had known working mid to high end PC that I wanted to swap out the CPU and GPU with updated models. I've made many PCs before, but I ran into issues. I couldn't get it to post. After a month or so I lost faith in myself, which was the worst possible decision I could've made. I decided to bring it to JK Techs, thinking a man claiming to have 20+ years of experience would be better than gambling with Geek Squad, or taking it far away to someone else. I paid his diagnostic fee, which was admittedly cheap. However when he seemed to run out of ideas the computer would sit for weeks and weeks, while he complained about having other customers to work on. I get it, he needs to make money somewhere to keep the doors open, and time for parts shipments, but as time went on nothing much seemed to happen at all. I noticed it was difficult to reach the front desk. Some of my texts where unanswered and almost every time I called they would never pick up. Luckily I live within a few blocks but some of you may not be so fortunate. Eventually I had grown tired. Me and my Micro Center buddies had a lot of time to think. I decided I wanted machine back, and I picked it up the next day. At the end of my day I decided to take a look at it. I noticed immediately the unmistakable shine of not 1, but 2 bent pins in my CPU socket. At this point I was so frustrated. I did not want to go back, and I had experience with bent pins, so I documented the damage before attempting to fix it. I bent one back successfully, but upon further investigation a leg of the remaining pin was sheared, thus making irreparable trash. The next day I resolved to at least try to go there. I was graced with the presence of Javier, who doesn't seem to be there much. I showed him the bent pins. I explained to him that my board had no such bent pins before I gave it to him, which he tried to blame me for. He refused to accept the probability that they were bent in the store. I pointed out that a minute earlier that he claimed he would've noticed such a problem. Backed into a corner, he claimed he could try and bend the pins back, which I explained was impossible. He denied my request to replace the board so I walked out, I didn't know what else to say. A call a few minutes later made everything clear to me. He said if I brought the board to him maybe we could work something out. He went on talking about how he lost money. That is not my problem, you decide your fee. If you cannot afford to work on it anymore then tell the customer. I would've paid for more diagnostic time but we are well past that now. Even though he very well may honor me with a new board, I refuse to accept it. I am beyond frustrated, and my trust is broken. If he was honest with me from the beginning this would be a much different story, but that is not the world we live in.

Bring your computers here for a repair, please. Paul didn't just help with what I came in for--to…read morerecover hard drive data from a (presumably) dead, six-year-old laptop. He taught me more about how laptops work than I'd ever learned, and then he FIXED my laptop for little to no charge. This is a great local business, and I'd bring my tech to him over any Best Buy or Apple Store, any day.

Paul comes off as an intelligent computer specialist that knows what he's doing. However, in my…read moreexperience, once he obtains the computer from the customer, he will perform non essential procedures to hike up the repair costs without notifying the customer. His repairs will work for a day, and immediately stop working probably due to lazy repair methods. Once you contact him to tell him that his repairs are faulty, he will then tell you to research how to fix it yourself and not offer any sort of refund or any sort of guidance to you, and then ignore your calls, or even answer the door. I'm upset about this poor business practice, and hope people reading this will think twice before contacting Paul for computer help...

Chris, the owner/manager, took the time to get a mil spec "grippy" case for my Android phone, even…read morethough he mostly deals in iPhones. He has all kinds of accessories, and he also repairs computers, too. His store looks very comfortable and is immaculate. He was very kind to wash his hands before touching my phone, and handled it with care as he installed my case. The last time I bought a case, the salesperson had dirty, greasy hands and got the grease inside and outside the case. When he was finished, he carefully wiped everything down. Everyone that I know who has been there can't say enough how fair his prices are, how well they (and their equipment) was treated and how comfortable it was if they had a short wait. Please note this is his new address. Yes, I will return!

Great and fast service. Chris is an exceptional businessman who takes pride in his work. He is…read moreextremely courteous and focuses on the needs of his clients. Ten stars!!!

I would have been pleased to give Beacon Mac a great review but my two phone messages were not…read morereturned so I went elsewhere.

I love the fact that I don't have to deal with driving all the way to Danbury to get to an apple…read morestore. I am usually terrified when it comes to hearing the price of repairing my computer. That was until I found beacon Mac. I cracked my screen a couple of days prior to calling Beacon Mac. He replaced the screen and returned it the same day and the price was reasonable.