The gentleman here are so nice and helpful. Never have had a bad experience. Wish I would have…read moreknown to come here for all shipping, stamps, etc when I moved here to Jax 5 years ago. Never wait in line like the horrible UPS across the street.

Called about an important package with a medical device and no one answered the phone during normal…read morebusiness hours What to improve? Answering a business phone is essential for any business that wants to survive. This is a company I would think twice about using.

Utterly the best shipping store in history. They are ao attentive to their customers before we even…read morestep in the store.. meaning if they see you coming in with packages.. they come out and offer help! They open the door for you, assist with every single service option and even entertaining small children with customers to ease small wait times. Every employee that worked yesterday 5/08/26 deserves a huge thank you. We use this store all the time and we always see the store packed with happy people for a reason. Top notch. You guys are the BEST!.. keeping the vibes high and shipping important goods!

All of the teenagers that work here are more focused in talking about grad bash and other personal…read moreobligations instead of assisting customers. Spent almost an hour getting finger printed and the employees finally started assisting the elderly lady finishing hers with no prior assistance. Prepare to wait.

Been here twice. Both times the employees weren't very nice or welcoming. The first time I had to…read morewait 5 minutes or anyone to even acknowledge me, I knocked on doors before someone yelled " I'm coming" (I could hear people talking/ joking in the back)... the second time there were 5 people ahead of me in line and 4-6 more people came in while I was waiting. They're not very efficient, or care to get things done quickly. Also, I don't understand why this building does not have A/C?

Coretta was awesome. I did not tape my package because I forgot, and she did it for me. I will…read morereturn to this FedEx Ship Center because of her customer service.

We've been using the mail and package services for several months. An issue involving a missing…read morepackage occurred and after investigation, review and consideration, the owner, Paul, resolved it completely and to my total satisfaction. I would recommend this business, its services and practices to others.

From the owner: FedEx, DHL, US Mail, Notary, Fingerprints, Livescan, Cash for College Books, Fax, Scan, BW & Color…read morecopies, Mailbox rentals

Best shipping store in the area. Super nice staff and always helpful with boxing, etc…read more no need to go anywhere else.

They are great and figure out the packing part very inexpensively. Great value!!!…read moreI do wish UPS corporate would provide these small business owners who run the UPs Store locations with incentives to be able to keep ups express boxes in stock, but they do not, so if you have an express box, be sure you are aware that there are no free ups express boxes available generally other than the envelopes

Had a very pleasant experience visiting the UPS store as I needed some documents faxed…read more I was greeted by a smiling young lady named Tori who asked me how can I be helped. I asked her if they were able to fax something for me and with a friendly and happy response said yes we h can help you with that. During the transaction, Tori engaged in conversation while ringing me up and waiting for the final verification that the fax went through. She wished me a good day and thanked me for my business. She exhibited great customer service skills and made the process easy. Thank you Tori for your help and service.

I am extremely unhappy with my experience at this location. I mailed a package on May 12 at this…read morelocation that was expected to be received by May 14, within two business days via USPS. My family member had to reach out to me to let me know that they never received their package, and at this point, it had already been two weeks. When I check the tracking number via USPS, they stated that the package was never received from UPS, where I dropped it off at this location. After going up to the UPS store, I was informed that there is nothing that they can do about this package and that it will just arrive whenever it does. I was not able to get a refund or any real resolution to this problem, which this store is at fault for. In addition, the assistant manager promised a call back with more information, but I have yet to have a call back. She has my tracking number, phone number, and everything needed, so it is no excuse. Please give me the contact information to speak with corporate about this experience. It has now almost been a month and my package is nowhere to be found.

Shoutout to the local community heroes working hard and bringing their A- game! This venue is a…read morehuge blessing! They offer several different logistics options here like FedEx, DHL, and even USPS! I technically love the USPS flat rate boxes when sending packages to my family and friends. The fact that this venue helped me pick the right options that made the most sense like shipping times, signage options, size of boxes was a winner for me. The gentleman that helped me even helped me decide to add some packaging peanuts to keep my items more organized by filling in the gaps. I looooved that I was able to get an email from them that gave me my tracking number. It made me more confident and excited to watch the progress of my gifts to my family. I am grateful for their excellence! What a great blessing they are to help us reach our loved ones with their organizational skills and knowledge.

woman with big glasses was really mean and condescending honestly none of the other workers had a…read moregood attitude, am never coming back, i ended up just leaving because they wanted to overcharge me higher then the ups on baymeadows

I was recently given the privilege of being the executor of a family member's estate. The family…read moremember lived in another state from me so there was a lot of copying, printing, and shipping paperwork back and forth. This location was my go-to FedEx location. I'm sure the staff got tired of seeing me ( or really my jamming the copy machines, lol.) Through-out the process, I was in the store no fewer than 10-15 times. Every time the doors slid open, I was met with a smile and greeted immediately. Every time I jammed that copy machine or didn't know how to use it, someone quickily came over to fix my issues and/or show me what I did incorrectly. Everyone was also patient with me & my lack of knowledge! I truly appreciate the staff here and all the help I was given in order to complete my duties as an executor! It was something I had never done so it was very frustrating at time for me! Each time I needed to ship something swiftly, FedEx did NOT let me down. The envelopes arrived safely & expeditiously.

Keith and Thomas are always super helpful- fast and efficient. They make shipping easy!…read more Store is nice, big, bright, and organized. Easy parking.

First time and satisfied. I stopped at a Furniture store, bought a table but unable to carry on my…read morevehicle. Called We Do Delivery and received my table in about 40-60 minutes. EXCELLENT Service!!!

I called, and Erica was ready to go for me. While we ended up canceling the job, I wish I had more…read morework for this company. She was so gracious when I cancelled, too!