If I could put 6 stars I 1000% would. I ordered an outdoor sectional and two vanities off wayfair and was worried about delivery to the 3rd floor, but Blue Streak Couriers made the whole process so simple. As soon as the items arrived at their warehouse in Jacksonville, they sent me an email with my order info and their scheduled delivery date which was within a 4 hour window. In the email, they told me I was welcome to call back and reschedule, which I did since I was going to be out of town on during the original delivery window. I spoke with Charlene in the office and she set up my new delivery window reassuring me that all the packages would be delivered at once. The morning of, they sent me a reminder text of my delivery window with a link to track my items place in the delivery line and a promise that they would notify me before they arrived. I had a delivery window for 8AM-12PM. The delivery drivers called me at 9:30AM to let me know they'd be there in half an hour and at 9:52AM they rolled up ready to get down to business. I had a standard delivery so they needed to only dropped it off at my front door. They carried 4 heavy boxes up three flights of stairs without damaging anything and with practiced ease like the professionals they are! When they saw that I was just one small girl by myself trying to use a dolly to get the packages into my condo, they didn't just leave me there struggling but went above and beyond and helped me place it inside. Love, love, love this company. read more

Blue Streak provides excellent service and is very proficient. Customer service is very helpful many of their carriers are very kind and helpful and go out of their way to make sure that you are satisfied. read more

Norditrack somehow trust this company to make deliveries for them. I was given a date and time to receive my delivery since they require a signature I took the day off work. At the end of the delivery time frame I contacted these incompetent people and they told me they don't know where my order is right now and it would not be delivered as scheduled. Once they found my order they would contact me with a new delivery window. Still waiting for them to "find my order" read more

Well, now I have to eat my words. After an initial bad experience, I received a personal call from the owner of Blue Streak. He was very apologetic, he explained the situation to me, and did everything in his power to make me happy. We all make mistakes.....but not everyone takes the time to make it right. Blue Streak did. He obviously cares enough about his customers to make an extra effort to make them happy. I am now a fan of Blue Streak and would not hesitate to use them in the future I would like to change my rating to 5 stars! read more

Super friendly, respectful, and professional delivery guys! They showed up with our large item in the rain. Smiling, helpful gentlemen very carefully made a perfect delivery. We didn't have a choice in courier, but I would definitely have chosen this great company! read more

I order perishable (refrigerated, not frozen) meals from a meal delivery service as I'm incredibly busy and have strict dietary requirements. The order was originally supposed to deliver on Tuesday, but was delayed until Wednesday due to the 4th of July being on Sunday. The meals were not delivered on Wednesday 'Due to an overabundance of caution because of hurricane Elsa [Which was barely a Cat 1] but my meals were stored refrigerated in Orlando.' A holiday and a tropical storm? Okay, that's annoying, but what follows made my blood boil. I was advised by automated email they would be delivered on Thursday. I wait until 6pm on Thursday to call Bluestreak. I called Bluestreak twice and they attempted to reach the delivery driver 4 times. He did not answer, nor return dispatch's calls, and they had no way to track him. On the third call to Bluestreak, all three calls dealing with the same lady, she then puts together that the driver she's been calling this entire time doesn't deliver to my area meaning my package, which had already been delayed 2 days, had been misrouted spoiling and wasting the refrigerated meals. I reiterate that the answer was right in front of her face the first two times I called and she gave me false hope, finally seeing and admitting the mistake at around midnight Thursday evening / Friday morning. 10am Friday morning and at least four day old refrigerated food shows up on my doorstep without any communication. No email or phone-call to even let me know my package was finally on it's way. Not that it matters at this point as the food was promptly disposed of. The contents of the box were 54F upon arrival. read more

Jacksonville, FL Awesome Service! Reached out to Bluestreak/Jacksonville, FL on Friday for a same-day pickup and delivery for our business. From the first contact, everyone was professional, kind, and efficient! The follow-up was fantastic - with detailed emails and tracking available online. We will definitely use this service in the future! Thank you all at Blue Streak Couriers, Jacksonville, for a job well done! read more

Horrible experience, call to reschedule delivery, when I finally get my purchase and open package i found several pieces broken. How this company dare and ask for a review. I appreciate a company representative call me to solve this issue is more packaging than delivery process. Still only 4 stars for reschedule read more

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Absolute worst delivery experience I have ever had to deal with. Took off work twice for a four hour time frame both times only for them to cancel at last minute. It's now been four days and not still haven't heard from them to reschedule my delivery. Avoid using this company. It's a shame. It cost the company I bought from a $2800 order as I am returning the order due to thier neglience. read more

my father ordered me a Recteq smoker in late Nov 2023. It was received at the blue streak warehouse on Dec 5th in Jacksonville Fl (30 minutes from my house) and stayed there for 10 days until we finally called recteq and they actu got someone on the phone on Dec 15th and Bluestreak then said it would be delivered that day by 6pm. shockingly it didn't show up and Customet service has given the same run around every time I call. Driver won't answer the phone, I'll have a manager call you, blah blah blah. If they would just admit they lost it I would at least not sit here waiting for something to happen. This company is god awful and should be called Brown Streak. who knows where my $2000 smoker is read more

Two different deliveries missed! Last night we waited from 2 - 6:45 for a 2-6 delivery window that never came and no contact from Estes or Blue Streak. This was the second time in 1 week (still waiting for last week's delivery too! Last week was a 10-2 window and when we called Estes (carrier that contracts to Blue Streak) after 2 we were lied to told it was still coming - we waited until after 5 and called again and learned it wasn't even on the truck! Last night we called and were promised a callback that never happened. 2 weeks in a row (2 different deliveries) we were sitting and waiting (we don't live in this house yet and went solely to wait for these deliveries). I have written Hayneedle about this and phone Home Depot last night (and will write them today. In the future I will research what carrier will be used and making sure the seller knows when I go elsewhere if they use Estes. read more

I ordered a new bathroom vanity from Wayfair. Blue Streak Couriers delivered. Received updates on tracking. Blue Streak called days in advance to set up delivery. They called the day before delivery. Received text the day of delivery. Received a call an hour before delivery. I LIKED THAT! Driver and helper were very nice and placed the large heavy box where I requested. Vanity came in excellent condition. Can't ask for more. read more

I have never experienced anything like this. In an attempt to set up a Florida distribution route, I contacted Blue Streak to discuss options and pricing. I didn't immediately receive a call back. I called again, 3 days later I get a call back from a rep named Dustin. I supply Dustin with our package dimensions and volume potential. Then wait. And wait. And wait. A week later I get a request for a picture. I provide it. This goes on and on- a week of nothing, then an email indicating we are almost there. It has been over 8 weeks at this point. I have given up. Completely wasted my time. Only ever received 1 phone call- but did get 5 emails including pricing on the last one- to which I responded that we are close on price and need to get going, which has been unanswered for a week. As a business owner I usually seek out smaller, local businesses rather than deal with big boxes. So I emailed Harold Boyett, the owner of the company. He emailed me back that he would call me. I did receive a call, but it was not from Harold, it was his VP. I, too have a right hand guy that takes things off my plate. The one thing I wouldn't do is tell someone I will call, and have someone else handle it. Most unprofessional shipper I have ever spoken to, and that says a lot. read more

Excellent service. Great communication. Fast delivery. Highly recommend. They delivered some furniture from wayfair. Attention to details. Would use them again and highly recommend..... thank you read more

We ordered furniture online from Birch Lane and Blue Streak delivered it timely, undamaged and very professionally. Thank you for a 5-star in home entrance delivery with courtesy calls and easy online tracking on delivery day. read more

I've taken off two days of work already because they have set up deliveries and then delay and cancel. A couple hours before my first scheduled delivery they inform me my shipment has been delayed and that they will bring it the following day. I wake up the following day early because my window is 8am-12pm, I receive an email saying my Nordictrack treadmill is out for delivery, at 1030am I get a text saying that my delivery has been delayed again and now I have to wait until next week (a third work day) to POSSIBLY get my delivery now. I tried calling the phone number they text you and it just rings and rings. I texted the number they keep sending me updates from (which says you can contact thru text or call) and I get an automated response saying a "service rep" will be with me shortly. I'm disgusted that Nordictrack is even working with a company so unreliable. For the price I paid for my machine I assumed that they would choose a better delivery company. I now have to take a third day off of work to wait to probably be told it will be delayed again. I can't express my frustration at the moment. read more

We had a Wayfair couch delivered by Blue Streak Couriers. They were friendly, professional and communicated specific times/dates for our delivery. The couch was delivered in absolute perfect condition and the guys brought it into the house without a problem (even the front door was a tight fit). Overall a great experience! Thank you Blue Streak! read more

I ordered furniture 2x from the same company that used Blue streak. Both times they exceeded the window and through off meetings or appointments we needed to be at. To be clear in neither case was it the driver, it's there lack of organization at their warehouse and office apparent by the multiple phone conversations and rescheduling after saying something was ready for delivery when they couldn't even locate it in the warehouse. Nice but frustrating! read more

I was very satisfied with my experience with Blue Streak Couriers. I ordered a new dining table and chairs from Wayfair and Blue Streak is the local company it was shipped to. Their level of communication is excellent. I received a personal phone call to set up the delivery and from that, I was updated with text to confirm the delivery date and time. The two drivers were very efficient and friendly. They were right on time ! read more

This delivery service was asked on 3 different occasions not to deliver food in the middle of the night, and most importantly NOT again NOT to leave the food outside of the building in the middle of the night. Was told by management that this issue would be addressed. IT HAS NOT BEEN ADDRESSED. read more

Horrible customer service. I was supposed to get my wayfair sectional sofa delivered on 12-08-2018 between 2-6 pm and I was supposed to get a phone call from the driver 30 minutes before. No one called me so I called customer service at 5:30 and when they called the driver he said it is a 2 man job and he can not deliver it. So we had to reschedule!!!!!!!!! The only other options they gave me is from 9-1 during business days or another weekend. Business days does not work for me because I work!! I finally scheduled it 2 weeks after on 12-22-2018 between 2-6 pm and the driver will call me 30 minutes before. So to avoid what happened before I called customer service for the last 2 days before the scheduled delivery to make sure that the driver has a helper and to convey my frustration from the first failed delivery attempt. No one was helpful. most of the time they don't answer the phone and you have to leave a voice message which I did. I managed to talk to 2 customer service agents and they did not help at all they just transferred my call to another voice message (Assistant manager)!!! Finally on 12-22-2018 no one called me. So I called customer service at 5:30 pm and then he said he is running behind and that he will come around 7:00. finally he made it, he was actually very professional. So in a summary Bluestreak wasted a whole 2 days to deliver one sectional sofa. The customer service was not helpful at all. and with all voice messages that I left no one contacted me. I would be surprised if they will call me after this review!! read more

Even though everything I said was true with my 1 star review. I've changed my star rating and review because being HONEST is more important to me. The team manager came and was honest about the driver and delivery for the first 2 attempt. I would use them again because of him and the honesty. read more

A Joke!!!! Unprofessional, unethical, and liars!!!! I ordered a treadmill a piece of exercise equipment from PRO FORM and notified the company that I lived on a military base. Their response what that it was not a problem and that according to their website Blue streak Couriers delivers to the base that I live on. The day that the products were supposed to arrive we were told that they would call us a half hour before they arrive and that they would be there between 10 and 2. No problem, wife took off of work and waited. they called at 4ish and said cant make it today well be there tomorrow. Next day no call and same thing. My wife called and asked them why they did not deliver and they said the driver does not have base access. Base access for delivery drivers is not restricted but drivers are checked to ensure they are in good standings with the local authorities. My wife called dispatch and they swore up and down that the driver did have access and did not have a record. Driver called and said the did not know why dispatch kept sending him there when they know he had a record. Blue Streak swore it would be there tomorrow. Day 3 wife is awaiting for them at the gate and tracking them through the GPS function on the app. and he turns right before the gait and tells dispatch that they waited for her but she never came. That was not the case the driver never called us and dispatch and the driver just blamed each other. Day 4 driver reports to the gate and was told that his paperwork was for a few days ago and they can not access the base. Driver had the app turned off and made it harder to see where he was. no equipment over the weekend and when contacted on Monday they note that they may be able to get it to us on Wednesday. The paper work has not changed and the products have been sitting in the Florida heat in a box truck for two weeks. least profession company I have ever worked with. So far we have waited almost two weeks and lost 4 days of work waiting at home for them to "Not Making it" a complete failure of their business. a complete shame. No effort has been made to fix their malfunction they just note that they suck and they are ok with that. Respectfully submitted, Brian read more

If I could provide a zero star I would. Poor customer service. Absolutely the worst---non-existent. They lost two large pieces of furniture from Birchlane. Says they delivered and have photos to show that they delivered but they will not share them. Multiple attempts to reach them with no success. Steer clear of this company. If you order from Birchlane, Joss and Main or Wayfair you may want to think twice before doing so if you live in the area that is serviced by Blue Streak Couriers. read more

Ordered an item from Apres nail with express shipping. I logged in to my email to find out the shipping information to see a company I've never seen before. I went to track the order said it was out for delivery on 1/4 by 5 pm as a next day service from the original company. Website says it had arrived at my address but was not delivered?? 5pm comes I call and speak to a gentleman who gives me a whole bunch of different story's. 1 being the driver doesn't have it. 2 it's on a different truck 3rd they are not delivering it today. 4th manager is looking for the item. 5th the driver is now at a funeral in a company truck??? He gets frustrated that I call him on his lying and sends me to a manager who basically forced me off the phone with a she will personally call me since the manager is looking for the package t the warehouse. I call back speak with Susan who tells me to call her back at 8:30 I called her 4 times and no response. She told me the manager went back to work to find my package.... Since 8:30 pm 1/4 I have called 17 times and the system forcing me to either leave a voice-mail or call back.. As it stands the driver either stole it or he tossed it in the trash. read more

These guys were great. They scheduled the delivery and then called to remind and then texted 30 min before delivery. Constantly letting you know the status. Courteous when they came in and let me inspect before signing. Awesome experience. read more

This is the worst delivery company I have ever had to deal with. My first experience was an order of candy, that they had for 5+ days and then delivered to the wrong address on the other side of town. Every time I called I had to leave a message that was never returned. It wasn't until it was mis-delivered that I was able to speak to someone, by then it was too late. I had to get a credit from the candy company. Now I have a new order (from a different company) and they have had it for 3 days and I was told it was out for delivery, however it was never delivered. read more

Great service and in such a rainy day! Arrived with a smile and arrived when they said they would! Thank you!

The service was excellent!! The delivery driver was so helpful by placing my large piece furniture in my living room and helping me unwrap it. He went above and beyond expectations and for that I truly am thankful!! He was also very courteous and kind. I highly recommend this company based on my experience today. read more

Blue Streak Couriers - Couriers & Delivery Services Near Me - Jacksonville, Florida

Quick, efficient, helpful, friendly. Will use them again & again! The gentleman assigned to my route knows the true meaning of customer service and is extremely helpful. read more

Great service the delivery was on time and the guys handled my grill with care. Awesome service

Always on time!!! Delivery drivers are also very respectful and helpful! Will continues to use Blue Streak Couriers

Had a delivery from Home Depot who used Estes moving who then used Blue Streak movers. First date they told me the delivery would be on a Thursday, I set up that they could drop it in my driveway instead of making an appointment. On Thursday I get a message saying they could deliver it on Saturday between 8am and 12pm. I called and of course the girl that I talked to had every excuse known to man. I told her I was not happy and that I had already taken off work and now I will have to take off work on Saturday, she hung up on me. So now it's Saturday and of course it's 15 to 12pm and it's not here. read more

Great delivery crew. Excellent communication and updates on timing. They were very nice and extremely helpful.

This review is for Vicki and the Leesburg, GA location. I was in an emergency situation trying to send something from Los Angeles and FedEx couldn't deliver. Literally. Vicki was super professional - she followed up on every little detail and got it there as promised at the moment the office opened. I cannot recommend her enough - the woman was working on a Sunday and made sure to follow up with me to ensure that what I needed to happen, happened. She is amazing and if the other Blue Streak locations have someone like Vicki on staff, I would recommend them 1000% read more

As of right now the delivery drivers are over two hours late. I've received no call from anyone and when you try to call them you hold for about 15 minutes and it finally forced you to leave a message. Still waiting on any call from them. Reading through their reviews it seems to be their status quo. This was a contract delivery for Home Depot. I'm going to let HDs corporate know the level of service their contractor is providing. read more

We ordered a large piece of furniture from Wayfair and Blue Streak was contracted to deliver it. Although we were not happy with the piece of furniture (quality was awful), the 2 delivery guys were awesome!!! They professional, courteous, efficient, and super cautious. One guy assured us to just call Wayfair about our issue and we did and they were great to. Looks like blue streak is coming back to pick up the crappy furniture lol. Anyway, I would give the two men an A+++ rating; they should get a bonus! I wish I could remember their names but they delivered to saint Augustine and it was a 9 drawer dresser from wayfair. read more

Delivery was right on time, as a matter of fact it was early, which was great. They gave us a call before delivery to confirm our times and to make sure we were home. They assembled our furniture and took all the leftover packaging. Great service all around! read more

Couriers called when they were on their way and once they arrived, they were very respectful. Appreciated the delivery!

Really courteous and professional. Very pleased with the delivery and setup of our equipment.