The owner contacted us and came to repair the stove. Did a great job!! Was very helpful and moved…read morevery quickly to assure we were taken care of. I would buy from them again.

one older male employee was aggressively pushing me to buy, even trying to force a better deal on…read moreitems that were already 50% off. Now that I want to return these faulty products, the store refuses to take them back. I strongly warn anyone against buying from WNY Appliances 4 Less. Their appliances are advertised as brand new but many arrive with scratches, defects, and malfunctions. I bought several items that broke multiple times, and while the store sent repair technicians, the problems came back within days.

Needed a washing machine asap. Everywhere else you had to order in (3weeks)and not at Brand Name…read moreAppliance...Joe had them in stock. Our washer even came with the steel hoses with no extra cost. Super impressed and I will be only buying from here again. OLD FASHION Customer service AAAA+++

Great store , been doing business with these folks for 20 some years. Never disappointed. If you…read moreneed appliance this the best place to go on western ny.

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

We live in the Northtowns and when our appliance repairman retired, a number of friends recommended…read moreAll Appliances. We didn't even realize they sold appliances but when our old washer broke we called the owner, Mike, and he professionally told us that it wouldn't be worth repairing such old equipment. We bought a new washer and dryer pair from him at very competitive prices and they were just installed by two young men (Alex and Christian) who were excellent. Efficient, helpful and polite. Will definitely buy future appliances from them.

A hometown appliance store that doesn't need to offer to match city prices, they match or beat city…read moreprices regularly !! Have bought several appliances over last 30 years from this retailer. Always a pleasant smile and a willingness to answer questions even if you're just looking/comparing. Once you've wasted your gas and time driving to the city, I hope you'll return to this Main street business and keep our tax dollars local. Sears, Lowes and Home Depot cannot compete here.

Used them several times . They fixed the problem with my washer and also a refrigerator…read more at a reasonable Price ..

Dated review but from about a month ago, washer was acting up and not working right, after…read moresearching for repairmen I settled on Rochester Appliance. Spoke with both Rebecca and Holden by phone for scheduling and worked with the tech Trevor, for repair work. Trevor made several trips, and for (I think around $300.00) the washer was back up and running. Took less than a week for a new computer board but everything was explained to me well. Am relieved to have it back up and running since it's only a few years old (new from box store). Will definitely be using them in the future for any appliance repairs. Thanks for help :)

We bought a fridge in sept that the ice maker has never worked, they are not willing to help in…read moreanyway, I have to go through frigidaire who has also been the worst customer service ever.... stay away

Our go to place and they had what we wanted, delivery tomorrow. They also will take our old…read moreappliance. No pressure showed us what stoves were available and features. Awesome experience!

This is the best store ever! Bought a washer & refrigerator this year. The girls there really know…read morethere stuff I was in and out of there in 20 min with a great refund. Last year I need some repairs could not ask for better help. Love the small town store you feel like you are the only one they know. Thanks to all

Hands down the best place to buy appliances and have them serviced. We built our home in 1990 and…read moreseveral of the appliances purchased at that time are still going strong. Excellent repair services too! A local family owned business with honest hardworking owners.

Customer service stinks! You can't tell customers in need of repairs you'll be there a specific…read moredate, that date comes and goes, then you tell me "well if you can't find someone else to fix your washer within 2 weeks call us back", that's bad for business people! Don't bother trying to schedule repairs with these people, there only gonna blow you off!