Easy to schedule online. Service provider was polite and seemed honest. Able to assess the…read moresituation and provide an estimate. And cleaned up the stove so that it worked better.

Tina did a great job, I had a large knocking noise before she came and when she was done it is…read morequiet as could be. For the amount of work that she did the price was very reasonable. I would call them again.

Unreliable and and rude. I gave him 2 older working washer dryer units to take and asked that he…read morereplace them with my 2 other younger units. he took the 2 older units. He stripped the water intake connection had I to replace the water connect on the washer and left me with a dismantled washer as he didnt know how the replace the connect. He then would not return to fix what he broke. I had to buy a new washer. Lost @ $1000 with John taking the 2 units and braking the washer which I then had to buy a new one.

I had been having issues with my range door closing and it was such a challenge trying to find…read moresomeone to help. I put in a quote request through Yelp and Buffalo Appliance Heating & Cooling was the first to respond and came out the same day! Mike (the owner) was extremely kind and helpful for something that ended up being such a small job. I was just too afraid of risking something getting broken and would end up being a way bigger job. His price was extremely reasonable and he had mentioned if I have anymore issues he would come back free of charge. I would definitely use this company if I should experience any issues in the future.

I called Jeff for a washer machine repair. this guy came right out, went far and above anything I…read morecould've asked for and not only repaired the problem I had but also tuned up the entire washer machine at no additional cost!!! great guy, great service.. HIGHLY RECOMMEND

i purchased an oven ignator from jeff. He went above and beyond the call for servicing my needs!read more

Had a great experience working with Joel after our fridge kicked it. He was able to come out to our…read morehouse quickly and spent time asking questions to make sure he could diagnose the issue properly. We needed a part that had to be ordered, but he was able to come up with a temporary fix to get us through a few days. Joel was able to come back to do the final repair earlier than expected and the final cost was a fraction of what a replacement would have been. Overall, we had a great experience and I have passed his number out to several people already. It's always better to repair your appliances when possible, new models never hold up as well!

Replaced my refrigerator motherboard. Fixed it perfectly. He fixed it quickly. And He came out to…read moremy house quickly. Very accommodating with scheduling.

I purchased a GE Range from Orvilles, it is 2 yrs old. On June 8, 2026, it stopped working,…read morecompletely shut off, no display. I called the service dept and was given an appointment from N & M. Earliest appointment they had was June 26, 2026, took the day off of work and an old man who coughed the whole time and did not speak replaced the control panel. He turned it on and saw that it started warming up to 100 degrees and packed up everything and left. Later that evening I tried to bake something in the oven and it completely turned off again! Called back for another appointment and was given 7/1/26, I took off another day of work-they did not show up for the appointment and said my appoinment was for the following wednesday, that was not true. Made another appointment for 7/10/26, took off another day from work, was called by N&M at 8:00 am to say that their techninion called "in sick" and they cancelled my appointment again! This is absolutely unacceptable, poor customer service. I do not ever recommend this company for anyone, well only if you want to have an appliance that lives in your kitchen not working and you want to lose money at your job for taking off and waiting for someone to come and fix the silver box sitting in your kitchen who never comes!! Why did I purchase an extended warranty! They do not care about their customers at all!! Worst company ever!!! Orvilles should not have a contract with such a terrible company!! If I could give 0 stars I would!

Such a horrible experience. Two weeks to get a technician out, he spent less than 5 mins in my…read morehome, didnt take anything apart, just claimed it was the Impellar. Had to wait another week for the part and fight to be seen again while going on 3 weeks without a washer. Technician comes, again 5 mins total in my home, after 1 load of laundry washer is broken. Have to wait a week for them to come out yet again. 10 mins in, still hasnt taken anything apart. I get its probably the transmission. Which also means waiting at least another week. Page thinks its reasonable to make a family of 5 be without a washer for over 6 weeks because she tmrefuses to send another technician out because we live to far away. Proceed to yell at me that I should be patient and complacent and they are busy so I should just suck it up. Between them and New Leaf I will never use them and never buy a warranty again. Besides a local repair shop even said being forced to wait that long is uncalled for. Not surprised Paige is dogging a customer with a bad review that its all his fault. And scheduling at least 2 weeks out for over 2 years! I was at least comforted in seeing that MANY others had such a horrible experience as well! Don't worry, I had MUCH better luck moving on and fi do g a reputable reliable company!

Highly recommend Mike for your service calls. We have used him twice. He has always always been…read moreknowledgeable, reliable patient and honest....Thankyou so much Mike!

Mike was great! Quick to communicate and get out to our house to solve our oven problem.read more

had a whirlpool duet dryer making screeching noises- Chatgpt recommended this company- Joe arrived…read moreon time immediately diagnosed problem and repaired the pulley. extremely pleasant and knowledgeable. Even divulged some tricks of the trade that i was sworn to secrecy- $200 later up and running- highly recommend

In 2003 I bought my complete set of kitchen appliances from SouthTowns Appliance at this location…read moreand they would have gotten 5 starts if I were writing Yelp reviews back then. Today, the parts, service and repair people who were in the back have expanded to the entire facility and are keeping up the tradition of excellence. My 19-year-old dishwasher finally wore out. Me, being "thrifty" aka "cheap" priced a new one at Best Buy, Lowes and Home Depot before heading here. Each of them had a model to fit my requirements (24 inch stainless steel front and tub) on sale. None had the one I wanted on display or in stock. I would have to order and wait. Only Lowes had someone in the store who knew how to find a dishwasher in their system without getting help. The appliance department in Best Buy looks like someone went through and shoved everything into a pile. I saved the best store till last. The dishwasher I wanted was on display in the front of the store. The knowledgeable salesperson knew the price and answered my questions. Within a minute I knew the price here was better than any of the big box prices. I ordered my dishwasher on the spot. It was in stock, delivered, and installed at the date and time promised. Bravo!

The staff were very friendly and helpful, they delivered my washing machine on time, and I got to…read morepet a dog. Good things all around.

Totally dishonest lied about paying off trailer he sold me just took the money and left me a…read moretrailer with no title his wife said she would pay it off but never did beware