So, this place has kind people working here... the issues come from communication from the front…read moredesk, to the fact that I've had to reschedule appointments for my daughter about 6 times in the past 3 months due to doctor not being available as of the day of the appointment. It's the only place I found around Ocala who takes my insurance (good ole Tricare...). This is more of an informational review rather than a slam of the place as I have given it 3 stars not 2. Oh, and I've written this entire review after being in the doctors room with my daughter for the past 50 minutes waiting for the doctor to come see us.

Thank you Ms Stacey for going the extra mile and correcting an issue we had with the pharmacy…read more It's people like you that keep us coming back to this office always !

Yes, definitely I will recommend this place so I was getting some problems with my job about my…read moreinjured. So both of the front help me a lot specially Asrah I don't really know if I'm spelling the name properly definitely I'm thankful. They nice and welcoming. The care is beyond amazing

Terrible. I took my wife there and we made an appointment online prior to going to the facility…read more When we arrived we were told it would be a 2 hour wait and that it was first come first serve and our appointment did no matter. My wife's primary care provider had no opening and we were told to try the Advent Quick Care Center, Very Disappointing.

I have been a patient at Fasttrack Ped for many years as this has been the pediatric office for my…read moredaughter and until today I have always trusted and valued the care provided here. Unfortunately, my experience today was very disappointing. During my daughter's appointment, I was denied access to the consultation room because I was accompanied by my service dog. As a result, I was not allowed to enter the exam room with my daughter for her physical appointment. My service dog is fully licensed, has accompanied me to medical appointments before without issue, and was completely under control at all times. He was placed inside his stroller, did not touch the floor, and did not come into contact with any physical facilities or medical equipment. Despite this, the staff refused to allow us access. As a long-time patient, I believe it is important for staff to be properly informed and trained regarding service animal rights, especially in a medical setting where inclusion, understanding, and patient support are essential. I sincerely hope this situation is reviewed so that no other parent or patient has to experience something similar in the future.Legal Rights of Service Dogs (ADA) Service dogs are protected under the Americans with Disabilities Act (ADA), a federal civil rights law. Where service dogs are allowed A service dog is permitted to accompany its handler in all public places, including: * Medical and pediatric offices * Hospitals and clinics * Exam rooms and waiting areas * Schools and government buildings * Restaurants, stores, and businesses open to the public Medical facilities may not deny access, except in strictly sterile areas (such as operating rooms). What staff are NOT allowed to require Businesses or medical facilities may NOT: * Ask for certification, registration, or licenses for the dog * Require the dog to wear a vest or ID * Charge additional fees * Deny access due to internal policies, allergies, or fear of dogs The only two legal questions staff may ask Staff may ask only: 1. Is the dog a service animal required because of a disability? 2. What work or task has the dog been trained to perform? They may not ask about: * The person's disability * Medical diagnoses * Proof or demonstrations of the dog's work When a service dog can be asked to leave Only if: * The dog is not under control * The dog poses a direct threat or shows aggressive behavior * The area is medically sterile and the dog's presence would compromise safety The dog's size, breed, or being in a stroller is NOT a valid reason to deny access.

I absolutely love my Granddaughters Doctor and the staff. Everyone is genuine and cares about each…read morechild.

The only reason we stay with the Devito & Alvarado is the convenience to our house. The front desk…read morehas zero warmth and has a not so nice attitude when speaking on the phone. I don't like calling just because of the front desk picking up. Everything is an extra fee. Go for the annual checkup and need a medical for school? Extra $10 on top of the co-pay just because. Need proof your child got a flu shot...$10. The nurses are just OK. I felt they could have been warmer towards my four year old daughter and have a little more patience when checking her hearing and vision the last time we were there for her annual check-up. Dr. Alvarado is nice but it seemed she was rushing a little. The office is clean and has two separate waiting rooms for well and sick children. I miss the pediatrician we had in Staten Island when we lived there.

Very unprofessional front desk. The have continuously rescheduled us and routinely make us wait…read moreexcessive times (greater than 30min) after scheduled appointments. Would not recommend.

I have trusted this office with my kids for over 10 years, and even through a few up, downs and…read morestaff changes, the kids care has ALWAYS been good!! They are knowledgeable, they listen to parents concerns and always have the kids care as the priority!!

I've brought my child here for the last 5 years and have never had a major issue. The staff is…read morealways professional and kind, as are the doctors. We have seen several doctors here and they always take my concerns seriously even if they may seem silly. A great practice, my little one always feels safe here.

After years of wonderful care by Dr. Hawk when she retired we made an appointment for our daughters…read moreannual check up with Paul Logas. It was a horrific experience to say the least! When I explained to him that my daughter has selective mutism he told me he had never heard of it and handed me the number to a psychiatrist! He then proceeded to grab my daughter by the arm roughly while getting ready to check her with the stethoscope. She leaned away from him and he tightened his grip and tried to jerk her closer to him telling her she wasn't going to act like a baby. She was by this time was terrified and crying hysterically. I put my hand over his and tried prying his finger from my daughter and told him to get his hands off my daughter. He only tightened his grip more! I kept trying to pry his fingers off and yelled at him to get his hand off my kid my husband got up and headed towards the table and that is when he finally releases her! I grabbed my sobbing child and left. My daughter was traumatized by this monster and had finger print bruises on her for over 10 days. He should never ever be allowed to practice medicine let alone on a child.

So Ocala pediatrics just told me that my daughter cannot be a patient of theirs because we had…read moremissed an appointment without calling. 1 of the many things that's wrong with our doctors today.. it's not just a healthcare services that are all about the mighty dollar.. I would like to include that we had YET to be a patient - this would have been our first visit, so it is not like we were familiar with or aware of this policy. And I am all about capitalism and letting them make money but it seems that essentially they are punishing me for standing in their way of one visit's revenue - but have put zero value on the potential revenue - doesn't sound like much of a business model to me.. But what do I know - I am just the end-user of this product - heaven forbid they should care about what the consumer thinks..

The blond Dr here is terrible. I'm here with my own child and she is arguing with the mother of an…read moreautistic child over refusing to write a note for a child to attend school. Apparently the child has a chronic problem and his school needed a note stating he could attend and she was just flat out refusing even after confirming that the child's problem was "chronic and not viral". She is also being extremely rude to the mother. She is talking down to her and smirking like she's happy about the distress she's causing this woman, as if to say "I'm in charge and there's nothing you can do about it". All right in my view. As single mother I can't imagine anything worse than my child not being able to attend school. I've had issues with this Dr as well, she gave me bad information regarding a referral I needed. She flat out lied to me to get me out of the office and then refused to redo it without me taking time off work to come in again. Then she refused to acknowledge, she even made a mistake! 凸

horrible every time !! over 1 hour waits and they switch doctors last minute, gave this place 3…read moretries they messed up every time, horrible horrible horrible .... if you care about your kids even a little run away

I have been taking both of my kids there for years. We absolutely love Dr Shrinath and his staff…read more He dies not lack any knowledge even ypu ask him a question, super thorough and professional. He always calls to check on my children if it's a little more serious. Highly recommend .

I took my children in to a appointment but my appointment was changed. My daughter had a small…read moreissue with her foot. I asked if they could just peek at it. They turned me down flat out. I'll still return here but I did not feel cared for on a personal level. If you value a relationship with your pediatrician this place is only adequate not exceptional.