I have been a patient at Fasttrack Ped for many years as this has been the pediatric office for my…read moredaughter and until today I have always trusted and valued the care provided here. Unfortunately, my experience today was very disappointing. During my daughter's appointment, I was denied access to the consultation room because I was accompanied by my service dog. As a result, I was not allowed to enter the exam room with my daughter for her physical appointment. My service dog is fully licensed, has accompanied me to medical appointments before without issue, and was completely under control at all times. He was placed inside his stroller, did not touch the floor, and did not come into contact with any physical facilities or medical equipment. Despite this, the staff refused to allow us access. As a long-time patient, I believe it is important for staff to be properly informed and trained regarding service animal rights, especially in a medical setting where inclusion, understanding, and patient support are essential. I sincerely hope this situation is reviewed so that no other parent or patient has to experience something similar in the future.Legal Rights of Service Dogs (ADA) Service dogs are protected under the Americans with Disabilities Act (ADA), a federal civil rights law. Where service dogs are allowed A service dog is permitted to accompany its handler in all public places, including: * Medical and pediatric offices * Hospitals and clinics * Exam rooms and waiting areas * Schools and government buildings * Restaurants, stores, and businesses open to the public Medical facilities may not deny access, except in strictly sterile areas (such as operating rooms). What staff are NOT allowed to require Businesses or medical facilities may NOT: * Ask for certification, registration, or licenses for the dog * Require the dog to wear a vest or ID * Charge additional fees * Deny access due to internal policies, allergies, or fear of dogs The only two legal questions staff may ask Staff may ask only: 1. Is the dog a service animal required because of a disability? 2. What work or task has the dog been trained to perform? They may not ask about: * The person's disability * Medical diagnoses * Proof or demonstrations of the dog's work When a service dog can be asked to leave Only if: * The dog is not under control * The dog poses a direct threat or shows aggressive behavior * The area is medically sterile and the dog's presence would compromise safety The dog's size, breed, or being in a stroller is NOT a valid reason to deny access.

I absolutely love my Granddaughters Doctor and the staff. Everyone is genuine and cares about each…read morechild.

I was very sick when I went to this care center…read more The staff at the front desk was very friendly and took all my information immediately When I was brought into a room, the nurses took the routine testing, such as: blood pressure, temperature, and more. They were very friendly, professional, and engaged in small talk to build rapport. They helped with getting my mind off of feeling so awful. The doctor was fantastic. She was extremely professional, knowledgeable, caring, empathetic, and made me feel very comfortable. She got right to work, checking me out and went far beyond the expectations for an emergency care center. She was very cheerful, and her personality just made me feel better as blood was taken and other tests were being done. It's very hard to explain this particular doctor's mannerism. As she works diligently to find out what is wrong with the patient (ME) She just makes a patient like myself feel safe and comfortable. It is a quality I have never seen with a doctor. I do not know.

It's shocking to me that you charge $318 just to walk in the door but the Wildwood Urgent care…read morecharges $135. I paid almost $500 for you to tell me I have allergies (duhh) with a sinus infection. I called other Urgent care in area and they were all between $135-$175. Shame on you guys, I'm a single mom with no insurance

I have been a patient for over 6 yrs. They are always on time with appts, take time with patients…read morebecause they genuinely care. Dr.Abrantes and her PA's are knowledgeable, caring, supportive and at the top of their professions. I went to her with a pain. She immediately scheduled a CatScan. The results came back and she sat with me and personally called the Head of Oncology on HER cell phone and got me an appt the same week. The staff is kind and cooperative. Referrals with Ins Co now makes our lives more difficult. I call Rosie and she is right on them for me. I would highly recommend this practice.

Quality medical practice! Office staff are courteous and professional. They work as a team with the…read moreDoctor Abrantes and both PA's at this practice. Wonderful experience over the last 7 years. Never any issues and great communication with anyone Ive some in contact with. Medical knowledge is top shelf, and no one tries to give you a "snow job" if they don't have a viable answer to a difficult question. I give them all an A+++

They were kind, efficient, and effective. Not much else to say. Super duper. This review has to be…read morelong enough to post.

All aspects of this office are good...from clerical to doctor care. Recommend highly.read more

I came in on a Saturday & was pleasantly surprised with ONE person ahead of me. The front desk…read morestaff was kind & quick. Kirsten and Jaclyn took care of me in the back of house. Both were also kind, efficient and knowledgable about my condition. I typically avoid doctors offices like the plague, but I would certainly return again here. Thank you ladies.

Great experience for the 3rd time myself, or my partner have had to go to urgent care. This…read morefacility is easy to schedule ahead for a walk-in appointment. Very clean and quiet. As soon as I walked-in, the receptionist immediately pulled-up my pre check-in info on the AdventHealth app. Jane was very nice, getting me ready to see Jaclyn Castelli, APRN with helping me take a urine test and check vitals. The test results for possible U.T.I. Infection came back quickly. Jaclyn is fast, attentive, genuinely connected to my questions, and clearly knowledgeable. She's also comfortable to talk with, including talking to my partner on the phone as she examined me and went over her diagnosis. I highly recommend scheduling an appointment on your way to this Centra Care location.

Been waiting 2.5 hours for a Covid test. Only 6 people in the office when I arrived…read more I have to amend my initial review. Once the wait was over they were great.

Took care of my husband. Said he had pneumonia after over a week of what we thought was a cold …read more Gave him augmentin and prednisone. We told them he had Afib. So prednisone should NOT have been given to him and now from the antibiotics his pee is almost orange!!! We're going to his regular doctor now to see the cause for this change in color. Found out this antibiotic can cause liver damage!!!! No one said a word!! Hope we don't have to call a lawyer!!! If you value your life DONT GO THERE!!!! Plus the doctor there is hooked on prednisone for her asthma!!!

CARE QUALITY WITH DR. GRAVES WAS OUTSTANDING! She cares for her Patients , is very concerned and…read moreprofessional with her patients. Hubby and I HIGHLY RECOMMEND DR. DIANE GRAVES ! Front desk receptionist is very caring and professional! Thank You Dr. D. Graves and ROBIN!

Dr Diana Graves is one of the jewels of healthcare locally in Ocala Florida. She always takes as…read moremuch time as I need on each visit which means a lot these days, when doctors are so very undercompensated for their skills and expenses ( ie: paying staff salaries, office expenses, answering services etc). Not to mention the amounts of paperwork that MDs are required to perform just to provide care ( for insurance , patient needs etc). Dr Graves is the type of doctor who truly listens to me and tries to help with every single issue of my multifaceted healthcare problems. She won Best Physician in Ocala local review contest for all of these reasons and more. I pray that she putlives me by many many years!!

Met for the first time with Dr. Roshni Samual. WOW what a great experience. She is very…read moreprofessional and her Harvard Fellowship in Geriatrics makes her explanations of what lifestyle changes she suggests I change well received. I left the interaction wanting to make positive lifestyle changes.

Having accidently ending up on this site: I couldn't help but see the 2 negative reviews for…read moreCreekside. I have no reason to argue the respondent's reviews; however I have been going therefor 3-4 years now and find the care at the high end of the healthcare spectrum. That being said, the transition to Center Well has had a few bumps, but it has gotten better. I lost (to retirement) my PCP earlier this year, but things seem to better now. Expected. The caregivers are great with little exception. Change always yields some hiccups, but things seemed to have settled down. I continue to endorse Creekside and staff for well above average healthcare, fine doctors and nurses and specialist. I never give a 5-star, because nothing is ever perfect. But I'm very happy with the care I receive from Creekside and staff! Robert