1. Logan Bus

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Ozone Park, NY

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Logan Bus

1.2 (19 reviews)

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3 months ago

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8 months ago

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4 years ago

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4 years ago

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4 years ago

I hate this company because the driver does not put on any music and I just hate it I HATE IT!!

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11 years ago

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7 years ago

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8 years ago

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9 years ago

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7 years ago

Late almost every day un responsive I've been taking this to school for 3 years now and I'm fed up

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8 years ago

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7 years ago

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Lorinda Ent

Lorinda Ent

1.1(8 reviews)
0.0 mi•Ozone Park

This company needs to be careful about or thoroughly train the staff who are going to be working…read morewith children with disabilities because they lack the qualifications to deal with such situations makes them liable for abuse towards the children I've had that situation several times, physical or psychological coming from either the bus matron or bus driver. Iam a parent who has been effected by such and it makes extremely upset and distrust the the companies hiring process or qualifications.

I am writing this review as a concerned parent who wants answers and a resolution regarding the…read moretransportation services provided by Lorinda Ent. Ltd. My two children are currently assigned to this bus company, and one of my children is on the autism spectrum. My biggest concern is communication and the safety and well-being of my children while they are in the care of this transportation service. I have concerns about whether the bus driver and bus monitor are able to communicate fluently in English. If a child is having an emergency, needs assistance, or is trying to communicate something important, how can they be properly understood and supported if there is a language barrier? This is especially concerning for my child on the spectrum, who may have difficulty communicating certain needs or explaining when something is wrong. Clear communication is essential when transporting children, especially children who may require additional support. My concerns are: *Communication between the bus driver, bus monitor, and students. The ability to understand and respond to a child's needs in an emergency. *The safety and wellness of students who may have communication challenges. *The lack of response from Lorinda Ent. Ltd. when parents attempt to call for assistance or resolve an issue. What is most frustrating is that the actual bus company does not answer the phone to assist with resolving these concerns. As a parent, I should not have to struggle to reach the company responsible for transporting my children. I am not writing this review to attack anyone. I am asking for accountability, better communication, and a clear resolution. Parents deserve to know that their children are safe, understood, and properly supported while being transported to and from school. Lorinda Ent. Ltd., please address these concerns and provide parents with a reliable way to communicate with your company. Our children's safety and wellness should always come first. If you are experiencing similar concerns with your child's transportation, please contact the Office of Pupil Transportation at (718) 392-8855 and file a complaint. Parents should not have to remain silent when they have legitimate safety concerns.

OurBus

OurBus

2.4(447 reviews)
8.8 mi•Theater District, Midtown West

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Very disappointing experience…read more My family arrived at the Worcester, MA bus stop at 7:35 PM for a scheduled departure. We waited continuously until 8:10 PM, and the bus never arrived. When we contacted customer service, we were told the bus had already left at 7:47 PM, which is simply not consistent with what we experienced. Instead of investigating the situation or showing any empathy, customer service insisted the bus had departed and refused to offer a refund or any meaningful resolution. It's extremely frustrating to be told we missed a bus that never appeared while we were waiting at the designated pickup location. Reliable service and responsive customer support are essential for travelers. Based on this experience, I cannot recommend this service and hope the company improves both its bus tracking and customer service processes.

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OurBus - Ourbus at Javits Center from NYC to Baltimore MD 8/2025

Ourbus at Javits Center from NYC to Baltimore MD 8/2025

OurBus
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Twety Transportation, Inc

Twety Transportation, Inc

1.0(1 review)
0.3 mi•Richmond Hill

This company provided private door-to-door bus service to/from my child's school. The service was…read moreconvenient and the driver was responsible and pleasant. However, this school year the driver was transferred and a NEW driver was assigned in September without notice or an introduction. In the beginning the bus was consistently 10-15 mins late. When bought to Vanessa's attention (owner) she mentioned he was new and still adjusting to the route, which is understandable. Now with the winter weather the driver is extremely late and unable to pick up my child as agreed - we are last pick up & only around the corner from their previous stop. They communicate via text asking to take the child to another location (around the corner where another child is being picked up at their door) 1-2 minutes before the driver arrives. I accommodated the requests a few times, but after the 3rd time I expressed that this requires my child to cross the street an not ideal. Recently I received another text asking to meet the driver at an alternate location. My child walked in the cold and snow and waited alone over 10 mins and the bus was a NO SHOW. No call or text from Twety indicating the bus status. When I called Vanessa, the owner, her response was abrasive and unprofessional. Basically the bus picked up at the other child house and since my child had not arrived he just left. When I asked if he's coming back, she responded "No. you have to take your child to school. The driver cannot come back". How rude and unprofessional! There's a safe matter to address here. The driver is late, picks up all other children but unable to make a turn so he leaves my child behind alone in the cold... That's the owner's solution? Unbelievable, we are talking about the safety of elementary school children and a paid service your not providing. Twety Bus has failed to provide the safe door-to-door pick up and drop off agreed upon. The way the last incident was handled was unsafe and unprofessional. Beware!

Logan Bus - buses - Updated October 2026

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