I would like to thank DANIEL in lumber department. I bought 20 bags if dirt was unable to load do…read moretwo some surgery. Mark w took the order he said wait in garden couple minutes I will load for you. After 10 minutes or more no show. Went inside talked to Daniel. Mark was gone DANIEL WAS YERY GLAD TO HELP ME. YOU HAVE A POLITE WOKER AND VERY HELPFUL. I am also 85 years old please take care of DANIEL.

Good selection of a bit of everything. The employees are pretty friendly. A lot of random items in…read morethis place

I bought a new refrigerator/freezer to replace one that was dying. My house is a split-level house…read moremaking it difficult to get large appliances up the stairs and into the kitchen. It took 2 attempts, but they were finally able to get the old fridge down the narrow stairwell and around the stair railings without damaging anything. New fridge is installed and appears to be working fine.

miserable service experience on a refrigerator. Technician quoted over $900 of GE parts to fix…read morewithout performing a single diagnostic test. When challenged, he stated he did not need to perform any , the information we gave him told him everything he needed to know. Charged $100 and disappeared. Pathetic excuse for a service call. I called the store to speak with a manager about my experience and was not allowed to speak with a manager even after I explained the issue in detail to her as she insisted I do. Really? Dick Van Dyke can kiss this 20 year customer goodbye. Costco beats them all day long on prices and ChatGPT and YouTube are a hell of a lot better at service. By the way, the new part I needed was $40 and took 10 minutes to install.

We purchased a dryer from them on Friday, which was to include installation. They at no time told…read moreus we had to have adaptors or any of that. Well monday rolled around, they came on time. When he figured they had to have an adaptor, and he did not carry any of that kind of stuff, well how are you going to install with out that?? When we asked about running to a local Big R to purchase what was needed. He just well-well I do not know if they carry it, or if they make it. He simply acted like he had better things to do. Than install our appliance. So we just told him, if he could not install it, take it back NO SALE. He was fine with losing at $350 dollar sale. We will never use him again.

I have a saying, "CUSTOMER SERVICE IS AS IMPORTANT AS THE PRODUCT ITSELF". Boy, does this apply to…read morethis business! I called yesterday morning because a stove wasn't heating properly. Male employee said they couldn't come out until Thursday and I said that was fine. Then he said he'd have to call me back. After waiting several hours for his call, I went elsewhere. Horrible customer service!!!

these people are horrible. No clothes drier for a week as he continued to say he would be here and…read morenever showed then just stopped responding. unprofessional, unreliable, and a flat out non-truth teller. don't waste your time with this guy.

Save yourself the time, drive past, and go to Menards. Menards selection is far superior staff is…read morefriendlier prices are cheaper. At Menards they offer an 11% rebate.

We bought a $999 stove and a $1400 refrigerator. Refrigerator was supposed to be finger print proof…read moreand it also had dents in bottom freezer. They offered a new one but we would have had to pay for it and when they delivered new one they would take off old one. I said that's crazy and they then gave us %10 off. Stove couldn't be hooked up because they couldn't turn off gas but we were not given our money back for that.