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Sidell, IL

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Callahan Appliance

3.4 (5 reviews)

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Dick Van Dyke Appliance World

Dick Van Dyke Appliance World

(140 reviews)

$$$

Words fail to express how disappointed I am in your response. When I remodeled my prior home, I…read moreused all GE Appliances. When my partner remodeled his prior home, he used all GE Appliances. When we remodeled our kitchen - less than a year ago - we used all GE Appliances. This included the microwave, dishwasher, refrigerator and stove. We have always thought the utmost of GE and had no problems paying the extra for the peace of mind and beauty. We have also highly recommended GE to our family and friends for their appliance purchases. Due to handling of this situation, this will not be the case in the future. While merely an aesthetic issue to you, we purchased these appliances and expected them to last - both aesthetically and functionally - for many years to come for our dream kitchen. We purchased the stove for function and aesthetics. We did nothing improper while the stove has been in our possession. Imagine our disappointment when we were told GE will not replace the incorrectly manufactured unit. Unfortunately, this portion of our dream kitchen has turned into a nightmare as these issues do affect us.

We called them to check on the ice maker that wasn't working from the Cafe fridge we purchased from…read morethem. 6 hours after they were supposed to arrive the repair person got here. The initial repair person that came clearly had no idea what he was doing, and spent about 20 minutes trying to figure something out before he called in backup. Once the other person came he repeatedly said to the first person " Are you drunk? Now I'm really worried. You need to go home and get some sleep" And then later "Just go home and get rest. I'm worried about you." This was a really strange and uncomfortable situation. The second guy kept trying to show the first things, ask him questions, etc. The first guy literally could not do anything or answer a single question. Ultimately, I was told it was a $500+ repair for an issue, but nothing was shown to me, and after asking to have the quote emailed to me, I never actually got it. Unprofessional from the beginning, and wildly bizarre that they would send someone out who was in such a state. (Not to mention still charging me for the visit).

Nieto Hauling & Disposal  - 20 yard dumpster

Nieto Hauling & Disposal

(2 reviews)

As a multi property owner in Rantoul Illinois, I highly recommend Nieto Hauling & Disposal! Quick…read moreresponse and everything was handled within 24 hours of contact them. The pricing was affordable and the service very professional. What I appreciated most was the level of respect. He was polite, used a professional tone, asked questions, and was very careful while working in my home. Definitely went above and beyond . I'll definitely be using them again. Como dueña de varias propiedades en Rantoul, Illinois, recomiendo mucho a Nieto Hauling & Disposal! Respondieron rapido y todo se resolvio dentro de 24 horas desde que los contacte. Los precios fueron accesibles y el servicio muy profesional. Lo que mas aprecie fue el nivel de respeto. Fue muy amable, hablo con tono profesional, hizo preguntas y tuvo mucho cuidado al trabajar en mi casa. De verdad se paso, hizo mas de lo esperado. Sin duda los voy a volver a contratar.

These guys are awesome. They are very responsive to calls or texts, reasonably priced, pleasant to…read moredeal with, and quick to get you service. I highly recommend them to anyone looking for hauling services. They came out first to remove a sectional couch and were able to schedule and pick it up within a day or two. I expected a really long drawn out situation as I had experienced calling a few other companies. A few months later, neck deep in a garage clean up project, I called again to see if they would be able to come and haul away a bunch of stuff off our property. There were bikes, an old grill, a recliner, my kids old toys, an aquarium, and all the other miscellaneous crap that you find buried deep in our garage after decade. They were out within the next day to grab it all. They arrived on time, worked quickly, and took everything I asked them to. Amazing work! Highly recommend.

Clean Line Sewer Septic & Plumbing - Septic & Grease Vac Truck

Clean Line Sewer Septic & Plumbing

(12 reviews)

After calling four plumbing companies and one showing up he couldn't fix the problem. We called…read moreClean Line sewer & septic service and he got the problem fixed within a hour. He highly recommended them. Robert Pearson Danville

BE VERY CAREFUL HIRING CLEANLINE -- READ THIS BEFORE YOU DO…read more I hired Cleanline to auger my sewer drain because it was backing up into my basement. I had to work, so my wife stayed home for the appointment. The technician started at the outdoor cleanout. He then went into the basement, but my wife was never informed that he would be using the basement cleanout or that doing so would cost an additional $295. She allowed him into the basement because he said he needed to make sure the auger wouldn't hit the toilet. My wife paid the bill by check, and they didn't even leave us a receipt. When I got home, I started the dishwasher and the basement immediately backed up again. The next morning, I called Cleanline's office and had them email me a receipt. That's when I discovered the charges were: * $195 for the outdoor cleanout * $295 additional for the basement cleanout I explained to the office that my wife had never been told about the additional charge or asked for approval. I also had the technician call me back. When I confronted him about not asking my wife for approval before using the basement cleanout, he apologized and did not dispute what I was telling him. I also told them the drain was still backing up. They said their technician had gotten very little tree root out and found a lot of mud. They told me the drain had likely collapsed and that we would need to dig up our yard and replace it. I asked them to run a camera to confirm the drain had actually collapsed. They wanted another $300 to do it. I told them I was not willing to pay them another $300 when they had already charged us $295 for work my wife had never approved or even been told would cost extra. I argued that the $295 should instead be credited toward the camera inspection, because if Cleanline had properly explained the situation and given us the choice, I would have chosen to have the drain camera-inspected rather than have them perform the additional basement cleanout. Cleanline refused to credit the $295 or work with us on the situation. We called another company. They charged us $120 to camera the drain. I personally watched the camera footage with the technician. The drain had NOT collapsed. The second company found that the drain was in good condition and explained that Cleanline had used a small auger that only opened a narrow path through the tree roots, rather than using a larger 3-inch auger that would have been more appropriate. Thankfully, we got a second opinion before allowing anyone to dig up our yard. We could have potentially spent thousands of dollars -- possibly $10,000 or more -- replacing a drain that was actually fine. The biggest problem wasn't simply that Cleanline failed to completely clear the roots. Mistakes happen. It's the combination of the undisclosed additional charge, the drain immediately backing up again, the incorrect diagnosis, and their poor customer service and unwillingness to take responsibility or work toward a reasonable solution. We had to call another company to properly diagnose the problem, and fortunately avoided what could have been a massive and completely unnecessary expense. If Cleanline tells you that your drain needs to be dug up and replaced, I strongly recommend getting an independent camera inspection and a second opinion before spending thousands of dollars.

Callahan Appliance - homeappliancerepair - Updated November 2026

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