Took my mom to get a new pair of sandals as her feet swell really bad due to her kidney disease…read more The really nice gentleman working there ( forgive me for forgetting your name ) helped my mom - that old fashioned kind of help - he got the foot measurement thing and measured both her feet and then helped to find the right sandals for her feet that would be big enough for her bigger ankles and guess what - he found a perfect sandal that she can walk in and she loves . This pair of sandals has adjustable straps behind the ankle and on top of the foot and over the toe area. You only have to open the one strap over the top of the foot to put the shoe off and on. If by any chance her foot swells up more we can even add more strap by going to a shoe repair and add more to this specific sandal . All I can say is that you made my mom feel so special by helping her that day with your old fashioned shoe expertise , my words can't thank you enough . Thank you and I hope others go and check out the amazing shoes you have. You can find some incredible walking shoes. if you are going on a cruise or traveling to any Countries and doing any long hikes or walking tours check this store out . Price is what you would expect to pay for a good pair of shoes , not crazy expensive but not cheap . Your must take care of your feet they carry your body!!

I was impressed with the selection and thought that there were other brand shoes too~ my mother had…read moreworn SAS shoes as her 'nurse shoes' for over 30 years and still refused to wear anything else. But, they've always had the image of "my mom's or grandma's shoes". WOW was I wrong!! And Ryan was so patient and knowledgeable with how the shoes are made, why it's important to have good fitting shoes, etc while letting me try on some that he thought would be good fit for me. I'm from Hawaii and I don't wear shoes, but partly because I've never really had a pair that felt good on my feet. I just spent a whole day in one of the pair that I just bought and my feet feel Sooo good. Thank you, Ryan and John! And my feet Really thanks you!!

I went into Road Runner on Tuesday to buy a pair of cross training shoes. I was paired with Gary,…read morewho was in training. I left with a pair of Reebok's. I got home that day realizing the fit was too narrow/tight for my high arched feet and made the decision to rerun the shoes. I went into road runner the next day, Wednesday, to return the shoes. (mind you I did not buy the membership because it was $19.99(?) plus $49.99 annually on top of the already $160 shoes.) This is when I was told by a manager named Alexis, that I had worn the shoes - when I in fact had NOT worn the shoes besides trying them on in store- and he wasn't going to give me my money back. I told him that he was wrong and needed to give me my money back. He gave me my money back very reluctantly ensuring me he didn't believe me. He told me he remembered me "not buying the membership" and that he remembered the shoes being clean and unworn on Tuesday. I left the store in tears over the interaction. Later, once I had calmed down, I realized I had taken photos of the shoes in store on Tuesday prior to buying them. It came to my realization that Gary and Alexis had sold me the floor sample shoe without telling me and then proceeded to blame me for the shoes being worn. After being treated so poorly, I will never be going back to road runner.

My fiancé and I came in after Christmas to buy some new running shoes so we could start the year…read moreoff right. We both needed to be sized and fitted for a shoe that would work best for us. When we walked in, we were greeted by an employee who put us on the waitlist to be seen. After a couple minutes we were called and we began doing the fit finder foot exam. Immediately they tried to sell both of us on custom insoles. I'm all for custom in soul if it is needed, however, I felt like they were just trying to sell us on a product we didn't really need just to make more money. When it was my turn to do the fir finder, the machine read that I had a low arch. I found this really interesting since I've always been told I have a higher arch. After doing our exams, we were recommended three different shoes that would work best for our foot type. As I was trying on the shoes, I was explaining to the lady that was helping us that the shoes just didn't fit my foot right. I was explaining what I didn't like and what I did like about each shoe. I found it really odd that she didn't try to go look for any other shoes that met what I was looking for. She simply decided that since the three shoes that they recommended for me didn't work that I wasn't going to buy shoes that day. I felt very dismissed and felt like my needs were not cared about, but rather I was just a tool to make more money. They also kept trying to get us to sign up for their VIP rewards. Whenever we asked price of something, she would give us the VIP price rather than the original price even though we were not VIP reward members. If you're looking for a shop that is trying to make as much money off of you as possible, roadrunner is the spot for you. If you're looking for a shoe shop that truly focuses on the individual and cares about finding the perfect shoe for that person do not visit roadrunner.

Treasures always to be held it. Amazing. Every time you go. I love the Customer Service here…read more Everyone's always gracious. Even why it's crowded.

Stopped by Nordstrom Rack in Laguna Hills today to do a bit of holiday shopping. The customer…read moreservice was very good and the store is well stocked for the holidays. Nice selection of merchandise and lots of value. The prices and quality of products are quite good. This store and the one in Laguna Niguel are on our favorites list and we bought some nice tennis shoes and socks while here. Highly recommended

I normally shop at another local running store, but decided to pop into Fleet Feet based on a…read moreMemorial Day sale they were having that I saw promoted on social media. Two staff members were very attentive when I arrived; they helped me look at various hydration vests and also some apparel. They were also very patient as I dallied back and forth as to whether I wanted to purchase the vest that day or wait. We also talked a little about electrolytes and the Skratch they had on sale. I decided to give it a go since I am trying to reduce my intake of things with too much added sugar, but the saleswoman said that it was a good thing for electrolytes? Ehh... I dunno about that. (I need to do my research, as thing eagle on on no added sugar is new for me.) 2025: 43/100

Came here with absolutely no knowledge of what I was looking for or needed and Jessica was beyond…read morehelpful. She was knowledgeable, patient and kind while I tried on nearly every shoe they offered. Very happy with my purchase !

I came to Nordstrom Rack the other night and was Shocked by how much merchandise they had. It felt…read morealmost like too much! But, if you're searching for clothing, accessories, shoes, or even makeup, I'm sure you'll be able to find something here! For me it felt a little overwhelming to me, because it seemed a bit chaotic, but I know the staff is working really hard and it's not their fault the store is overflowing with products. Another thing that surprised me was how many products now have security tags or are even behind glass! It made me wonder if they've been experiencing theft...? Hopefully not! I often find a lot of good stuff at this location, so I'll be back again soon and hope that the amount of merch may just be a seasonal thing.

Manager Stephan is wonderful, best customer service , always friendly and that's his standard…read more Incredible service

I received a box with 2 pair of shoes which I never ordered. Have never been on their website…read more Tried calling customer service and was on hold for 1 hour and 3 minutes. Still no answer. If you are looking for Customer Service - go elsewhere!

Needed two pair of running shoes for family members who are particular. Went to 3 other sporting…read moregoods prior with no success so everyone was getting frustrated. Went to Finish Line to see if there might be another style that was missed. It was busy but soon was helped out by Jeremiah. HE WAS AWESOME. Told him that we were looking for particular shoes to match running and comfort style. He recommended a specific brand/style and sighs that was heard when the shoes matched were music to my ears! He was very attentive, patient and knew which shoe would fit us most. Wonderful customer service. Would definitely come back.

This would be a great service if the owner would accept business. He only takes existing clients. I…read moreneed to custom order business shoes & was a former satisfied client. He said "I don't know you & you can buy "athletic shoes elsewhere". Big language & understanding barrier. Even my podiatrist strongly discouraged this business. Best of luck finding what you need.

What a joke. Stopped by to get a xmas gift and couldn't even go inside. Doors were locked. Called…read morethe number said they wont have availability for three weeks! Somethings fishy.

This is one of my go to sport stores. Specially for football (soccer). Always have a big inventory…read moreand are quick with team orders and individual custom orders.

A small local business dedicated to soccer. The owner is super friendly and knows A LOT about…read moresoccer. He has a ton a different soccer cleats and has really good prices. I will definitely be back when my kids grow out of their cleats.