Phil was our second quote after Bakers in Springfield and he was substantially lower. I saw a…read morenumber of good reviews and decided it made sense to go with him. Glad I did. We had a 2 bolts/keypads replaced with more current models and those rekeyed to be the same as another pair of doors. He's a nice guy and though our job wasn't necessarily complicated - he did it well, patiently answered all my questions, and from what I did learn about him and from him, knows a lot about his profession.

Phil was super responsive. Came out quickly to rekey 3 door locks at my house at a fair price…read more Really nice guy, would definitely use again.

They were very prompt and professional. They made and programed my car key in about 10 minutes…read more Definitely recommend!

Was trying to get a locksmith to our house for a running car that has the keys in it and after two…read morehours and no return calls from technicians I finally found The Lock Geek. They were friendly, were at our house in less than 30 minutes, and had the keys out in 10 minutes or less. The worker was super friendly and we were incredibly thankful!! Thank you lock geek!!

We needed new key fobs cut for our car. Their location in Amelia was super convenient, they were…read morefriendly- highly recommend!

I lost my key fob at King's Island and was stranded. Called Lands and they said no problem. Within…read more25 minutes Bobby met me in the parking lot. A true professional and within an hour had a new emergency key made and programmed the new fob. Saved the day!!!

Rod with Keystop was FANTASTIC! He was very quick and efficient and even offered to help adjust our…read moredoor that was not aligning correctly with the lock free of charge. We would recommend him to anyone looking for a locksmith. He is awesome!

Locked keys in my car, used google search and all those companies use call center and you have a…read morecallback with high pricing. Used yelp to find a local reputable company and KeyStop helped me in 20 min for much cheaper price. Very professional and nice.

I have been dealing with many other companies to deal with a complicated door situation since July…read more It was very frustrating and no one could really solve the problem. Eagle came out right away found a solution! Very thankful for this company and their help.

They broke my window while popping the lock. They made me $50 after I said I shouldn't have to pay…read moreanything at all. They sent a contractor. I called Eagle. They are dishonest with their comment below. It was an awful experience. They said it'd be 20 minutes it was 40.

We have a 30 year old safe which failed to open finally. The manufacturer was going to charge a…read moreridiculous price so I called Acme. I was given a quote and they said if anything had to be replaced it would be extra. Joshua came and fixed it promptly and the price was totally reasonable. He had good advice and was professional and personable. Thanks Josh!

It's wild to me that I am here writing a review about a bad experience from 10 months ago that I…read morethought was handled, but has actually come back to haunt me. In June of 2023 I called a contacted Acme through Yelp because I had filled out a "project" request. The request was to unlock a residential doorknob of a basement for a property that I managed. I spoke with Acme on the phone to set up a time for them to come out, at which time they gave me a quote for changing the lock. When the person arrived to change it (Mike), he was unable to get the lock opened and said it would have to be completely removed and replaced with a new lock (after, we were able to contact another locksmith who came out and successfully unlocked the doorknob). This was going to take the visit up to over $300 if they provided a lock. I consulted with the person I managed the property for and they wanted me to buy a lock instead of the using one Acme offered due to the price and inability to complete the job. When I informed Mike of this, he became very short and irritated, asking how long it was going to take, and was very inflexible. I once again consulted with the property manager, and due to the unprofessionalism of Mike, and how much the cost had gone up from the initial quote, he decided not to continue the service with Acme. The property owner contacted Acme, who were apologetic, stated we would not have to pay for the service, said they were "grateful" that I did not write a review of my experience. Now here we are, 10 months later and this week I receive a call from Acme. They said they were "clearing some files," found my invoice and were going to send it to me. This invoice was a $175 charge for a visit and labor fee. They also charge an additional 3% processing fee for payments after 10 days of the invoice. I was never informed of a trip fee that would be charged prior to the visit, or that it was expected to be cash on delivery of service. This is something I assumed would have been established when they gave me the quote. I can adamantly say I do not recommend Acme for locksmith services. The inflexibility of the person who came out to complete the work, the lack of transparency with the charges prior to the visit, and the fact that 10 months later they are now trying to charge me $175 speaks to the lack of integrity within the company.

Charge me $500. No receipt.he did fix but 500. Crazy!!…read moreChecked them out. Not a real locksmith......Don' hire!!

DO NOT USE THIS COMPANY! We have a commercial office in Erlanger KY. They were asked to replace 5…read moredoor locks. 4/5 were replaced despite telling the technician to not do the 5th lock as we didn't have the key and he stated if he needed to break it it would cost more. The technician took it amongst themself to attempt to break the lock leaving our door frame damaged. They continued to charge me, for something they didn't do and they damaged. I called 4 days several times again and again to get the run around of someone will come, no one would show up and no communication back. Everytime i would have to contact them to get an answer. to the point of them putting my calls on hold and never answering me. We shut one of the office doors for the first time and to no surprise the door shut with a broken lock leaving us unable to access one of our offices.