I went in for a pedicure. The pricing is a little steep, but the service was good. My feet look…read moregreat. It is a very clean well cup salon. It is large with a lot of options for nail techs.

Bad attitude from manager and some employees. Nail shop looks clean. Most of the workers are…read morefriendly. Except for Justin. Not sure if he was having a bad day but, he did not hold polite conversation. Justin did not clean under my toes or clip my cuticles. His first reason was because it's just a "basic pedicure". When I said even a basic pedicure should look neat he blamed me having a take a work phone call. He continued giving me attitude about his poor work and said he was going to get his manager. The manager quickly got someone adequate to finish the job. Very disappointed that I have to find a new pedicure spot. The manager herself didn't even apologize for her employees bad attitude.

What a wonderful experience! The last time I was here I was highly disappointed but this time…read moreeverything went smooth. I'm wondering if it had something to do with coming on a Thursday rather than the weekend. I was called back to my appointment on time and got my service right away (gel manicure.) Most of the color examples were available for me to look through when I got there, even though the one color I wanted was out of stock (go figure) I was able to find a very similar one and was just as happy with it. The receptionists were MUCH nicer this time too. I also enjoyed that it was not super busy so it actually felt relaxing to be there. Brooklyn was so friendly, kept the conversation going, and did such a great job on my nails. She paid attention to detail and did a great polish. She was very patient with me choosing another color and got my nails done right by the ending time of my appointment which was perfect because I had to get somewhere that evening. Shout out to her!

I came here with a couple girlfriends for a birthday get away…read more The place itself is very clean and modern. The staff was absolutely amazing and sat us all together in a separate room so we could converse. I had Kay and she was so nice and was extremely lovely. They had a bar inside and of course we had to have a mimosa! My nails looks amazing and I'll be calling this place my nail place from now on!

Good experience I walked into no appointment…read more I was welcomed right in , I was given a bottle of water right away I think I got a good pedicure I will go back

I'd say my experience at Classy Nails & Spa was definitely a mixed bag. There were things I really…read moreenjoyed, but also a few communication and billing issues that kept the experience from being a 4 or 5-star visit. First, the positives: the atmosphere is definitely a vibe! It's cute, relaxing, and has a nice overall feel. I also appreciated that the service comes with snacks, which is a fun little touch that makes the experience feel more elevated. Most importantly, I love how my nails turned out. My nail technician did a great job, and I was very happy with the finished product. Where things got a little frustrating was with communication. I requested a basic pedicure with gel polish and a gel polish color change on my fingernails. The receptionist mentioned that she was confused about my request, which caught me off guard because I felt like I was pretty clear about what I wanted. I also didn't understand why I was charged separately for removing my previous gel polish when I was getting a gel polish change. To me, removing the old gel seems like part of the process of changing the gel color, so I would have appreciated having that explained before the service. My fiancé also got a manicure for the first time. He specifically and repeatedly requested no polish. Unfortunately, clear polish was still applied to his nails. He didn't even realize it had been put on until I noticed his nails later. That was probably the biggest communication issue for us because he had clearly expressed what he wanted. Then, when it was time to pay, there was another mix-up. Our services were incorrectly assigned between our bills. Instead of me being charged for the gel polish change on my hands, I was charged for the pedicure. His manicure and my pedicure should have been on his bill, while I should have only been charged for my gel polish change. We didn't really push the issue at the time because it felt like trying to untangle everything was only going to create more chaos. However, it is something worth mentioning because clear communication and accurate billing are important parts of the overall customer experience. Would I go back? Yes. I wouldn't write the salon off based on this experience. My nails genuinely turned out great, and I really enjoyed the atmosphere and little extras like the snacks. I think there is room for improvement when it comes to communication, listening to specific requests, and making sure services are entered and billed correctly. For now, I'd personally rate my experience around a 3.4/5. The nail quality and atmosphere definitely earned points, while the communication and billing issues brought the overall experience down. I'd suggest booking an appointment rather than walking in, and make sure to confirm exactly what services you're going to receive and the pricing beforehand. It also doesn't help to see that the receipts aren't itemized specifically to show the customer what services they received with add ons (if any). The service(s) on the receipts just reads "custom."

Came into town on tour and was about 7 weeks out from my last appointment on my bleach root touch…read moreup and I was able to get an appointment same day. Melissa did my hair and it came out amazing! If your blonde you know how sensitive blonde hair can be! She was understanding of my predicament and did an amazing Job! My hair came out great and she did not fry my hair off which is always a bonus.

"No Frown Lines, No Horror Stories--Leslie is the GOAT!"…read more I'll be honest: I have injector trust issues. Like full-on Botox PTSD. Between being called a manchild at a med spa in Chicago, being so over-injected I looked like an a wax figurine at Madame Tussauds , and one charming injector who basically stubbed out their cigarette before coming at me with a needle (washing hands apparently optional), let's just say I was skeptical. Enter Nurse Leslie at Bella Via Med Spa. From my first appointment she immediately put me at ease, which is saying something since I'm usually gripping the chair like I'm on a rollercoaster. She doesn't try to upsell me after I mention I'm literally only comfortable with the bare minimum. No pressure to get a whole menu of treatments I don't want, and actually listens. She wipes me down with alcohol swabs to satisfy my inner germaphobe before administering my favorite poison (Botox, not actual poison, though let's be real, it kind of is). She's precise without being in a rush, presses on the injection sites to reduce any instant sting, and hasn't hit a nerve (figuratively or literally) once. Best of all? A couple weeks later, my forehead is smoother than a baby's bottom, without that frozen "NPC in a video game" look. If you're in Toledo and want to keep your facial expressions (but not your frown lines) in check, Leslie is the best.

Made an appointment for a basic facial and Kristen delivered! At 72 I was concerned about aging…read moreskin. She gave me a thorough explanation of my skin's condition and suggestions for improving the dryness and red cheeks. I also had a dermaplane treatment and as a result my makeup looks smoother. Very happy and I will go back again.

Super friendly and I loved my lashes! She was a joy to work with and I highly recommend!read more

Donna is absolutely amazing ! she's done my nails twice n I have no complaints. I will continue to…read morecome back definitely a great place .

I use to love this salon. I went home with a chipped nail and my nails feel super thin with air…read morebubbles in them. It really depends on who you get if your nails are done correctly. I'm really disappointed.

They got to us bright and early for my wedding day and got all of our hair and makeup looking…read moreabsolutely perfect for the ceremony! sara And her makeup artist were both so sweet and personable and made the experience so fun I would recommend over and over again! Thanks for being the perfect addition to our special day.

Sara is extremely talented and did an amazing job with my makeup for my wedding day. I am always…read morecautious when getting my makeup done because the face makeup can often feel 'caked' on. However, Sara was able to achieve full coverage and contouring while still managing to keep a light weight feel. I highly recommend getting a trial done with Sara first as she was able to deliver on every adjustment we discussed for the day-of look. She was so detail oriented with the placement of my fake lashes that I had people asking me if they were natural! I'd highly recommend her services to any bride!