James arrived right on time. Because I had underestimated the number of locks and cylinders…read moreinvolved, we spent some time re-negotiating the cost of the job and soon arrived at a mutually satisfactory figure. It was a large and complicated job involving two dwelling units and 23 cylinders needed to re-key the whole. James was patient and accommodating to our schedule; for instance, we had to coordinate the return of our tenant from her work at the University to look after her dogs while he worked at her place. James' workmanship was impeccable. He kept me informed of what he was doing. Altogether a highly satisfactory experience for us and I hope for him, too.

I was having issues with my front door. My locks needed to be replaced immediately. I had requested…read moreseveral quotes or availability with other businesses and this was the only place that responded. I was contacted quickly and we messaged each other with the details and service needed. He gave me a flat rate which was important. He showed up immediately. He replaced what was needed. Very quick job. He was very professional. I would definitely recommend this business for replacement locks and services.

The Staff Locksmiths are extremely experienced. Always helpful, professional and great customer…read more My extended family have been customers for decades (they are so good, we don't need them very often).

I had purchased an antique post office box as a piggy bank many years ago and lost the piece of…read morepaper that included the combination. The maker had died and his company was no longer in business. My post office postal bank was full of coins and seemingly lost. The only way I thought I could get at these coins was to destroy the wood case. I hated to do that as the bank was a great wood project and historical. Gary at Sandia Safe and Lock agreed to take a look at it and had it open in a few minutes. The value of the coins inside was $68 and worth the effort. Thanks to Sandia Safe and Lock for being so accommodating and asking nothing in return.

I had a garage door emergency. Within minutes of my inquiry I had an appointment. Within an hour…read morethe technician had arrived. The work was well done and priced fairly. Totally recommend!

Same day service, thoughtful work plan, and got my repair done quickly. I recommend this vendor.read more

I have to say I had a great experience with Roberts Lock and Key even though something pretty…read moreembarrassing happened. I was informed that someone had lost the keys to an apt unit that we needed to show to a prospective renter. So, I called two other people before I called this company and basically got no response or excuses. When I called Robert, he answered right away, was ready to help me and was very professional. He basically jumped in his car right away and headed straight to the location. He was met by someone else since I was at work. However, when they got there the keys were found at the last minute. So he came out for no reason because of someone's negligence. Prior to that the price that I was quoted to change 4 locks was very reasonable to me. Even though no locks were changed, I was very appreciative of the effort put forth and would absolutely consider this company for the next time we have a lock or key emergency. If you're locked out or lost your keys, etc. need immediate assistance call Robert!

This Locksmith is the real deal, not a conglomerate trying to get your address. This is a local…read morecompany, one you can trust. I called 8 Locksmiths before I chose Robert's lock and key. I'm so glad I did because they did an excellent job. The others are scam jobs who ask for your address and say somebody will call you back! Again, this is the real deal support your local people!

I already did a review Oct 9,2024. This is an update. Robert Paiz filed bankruptcy just recently…read more Left people without warranties. So did Frankly Yazzie. Our roof failed two inspections by the State inspector. CID has helped us throughout this horrendous mess with this company. BBB has our pictures of the destruction this roofing company did to our home. Paiz has another company started Custom Roofing Consulting and Construction. IT IS NOT a BBB Accredited Business. We do have an Attorney and soon going after them for Fraud. The State inspector who came out last winter took pictures of a big burn on our roof. The roofers didn't replace fire rating coating and actually hammered nails close to the smokestack. Our home could've burnt down if it wasn't for the State inspector finding this. We immediately contacted Robert Paiz, and he said it was caused by our smokestack. We had another roofing company come out and they verified what Paiz unskilled roofers did and fixed our burnt roof area. This cost us $2.400 to fix. Of course, Robert Paiz paid Zero. So much more to this nightmare roofing job. If you do any work with this company, be careful. Document everything and don't trust Kate his office manager we find her very dishonest.

The service representative was informative & professional. The roof technicians were professional…read moreand courteous. They did a great job. Thanks!

Terrible company they claim to have this "lifetime warranty" but they don't honor it. You can get…read morethem out for minor things, but the second something major occurs like the shower pan cracking you get ignored when you call. They put you on indefinite holds if they do answer, then hang up on you when you sit there waiting for a response. My mother has been calling for three months and not a single call has been returned. Absolute waste of $8,000. Avoid this company at all costs, they don't back their product.

Although we didn't pull the trigger today, Lee was VERY helpful and polite through the whole…read moreestimate process! Thank you!

Chris and Christian have done a lot of work on our home and we are always happy with their work…read more They have a lot of expertise and have handled difficult problems for us, like installing a tankless boiler in our home. They have also also maintained and fixed our air conditioning and radiant heat systems. They know what they're doing, are affordable in their pricing, and their work is excellent.

these guys are great. They are affordable, fair and honest and do what they say they are gonna do…read moreand they're fun to talk to you and hang out with us while they're doing it.

Professional Prompt…read moreDid an Excellent job rocking our front yard and very affordable! Went above and beyond. Highly recommend this Company !