My old car needed a new key, and I couldn't start it because the original was too old and worn. I…read moredecided to go with Justintime Locksmith, and I'm so glad I did. Justin was professional, kind, knowledgeable, and efficient. He assisted me in a timely manner and gave me confidence that he could fix my problem -- and he absolutely came through. I highly recommend his services! He was understanding, prompt, and arrived exactly when he said he would. His prices are very competitive as well. I can't say enough about his experience and professionalism. Highly recommend!

Horrible service. Be prepared to stay stranded. I asked for help when my car wouldn't start. I sent…read moremy location. The reply was OK. I waited for over 30 minutes. I called for an update. I was told, "it takes time." I replied, "I just wanted an update." I was rudely told, "you are a bad customer. I am canceling your service." Very awful attitude for a company that is supposed to help people who are stranded! I give zero stars.

B&B Lock & Key responded promptly and scheduled us within a couple of days. We had a digital lock…read morewith a new battery that wasn't making a good connection. He got the lock to release and spun the batteries in the battery compartment and it began working again. We also had him rekey the lock. David and his son were very nice and professional. I would use their company again if the need arose.

He was very professional and did a full house re-key in an hour. Had good advice on a move in,…read morethings to check and change. Great service.

Genaro the owner himself came to our house where my mother and I had been locked out. very nice and…read morehighly professional. I would recommend this business to anyone.

Horrible driving, van cut me off and I came inches from hitting it. The owner claims a child was…read morelocked in a car and uses that as an excuse to drive like an a*s hole. Just because you're in a hurry does not give you the right to endanger people on the road. Had my reaction time been a second slower your van would have been totaled and you wouldn't have been able to make it there anyways. Zero accountability from the owner for poor decision making. What a sad excuse of a company.

Once upon a time in the Land of Enchantment, a young prince lost his car key on an amusement park…read moreride whilst enjoying the frolic and revelry of the state fair. 'twas the only key since his princess sister lost the spare the year before - le sigh - by the grace of God the key was found, but the obvious remained, another spare key must be made stat! Therefore the artisan skills of a local smithy were summoned, and the quest was complete! So grateful for Leon and his stellar guidance, he really sympathized with the situation and went over all the options before we found the key, and in making a spare after we found the key - gratitude abundance for all eternity!!! Don't go online and try to take a shortcut, keep it in the local kingdom my friends, 24-7 emergency service available. Huzzah!!!!

I wish I had looked at reviews here, but I was in a rush. There were so many issues. I wanted…read morenickel but they only had bronze, so now I hate my door, but again I was in a rush so I took it. They said there was no service charge on the phone, but there was on the bill. When I questioned it Leon argued with me very unprofessionally. They charged $225 for a lock I could buy at lowes for $100 less - same brand. All of that I could have accepted because it was a rush job. However, when I called to say they forgot something, they tried to tell me to do it myself ( they want a disabled 60 year old with a fused spine to climb the ladder to the device on the garage ceiling). When they helped me program the garage opener, they forgot to program with wall keypad with the new code; he is saying it's my fault for not telling him knowing that I'd been living in the house for 2 hours, and I'm not the expert. But okay, I miss it. When I called to ask him to help finish the job, he didn't response the text and call within a business day. Then he said he was busy with people in the store. Then he said he didn't have time, and again, I should do it myself or find someone to help finish the job. He wanted me to wait a week to come back and finish the job because "they're too busy". What makes this abhorrent is his tone and demeaner. He grew louder and more abrupt on the phone, and told me he'd call back because .... well, I guess my call wasn't as important and couldn't ask the people in front of them to wait 2 minutes. Very nice during the actual job. He was the complete opposite when I called to finish the job. The more I tried to explain, the ruder he became interrupting me repeatedly, and having no customer service skills to professionally and calmly explain it to me. To cap it off, when I had a question on the bill, I had to send it to them because they didn't have it. When I tried to discuss with him, he was ridiculously rude and interrupting me again, arguing with me, getting louder, and had the audacity to say he did me a favor ($500 bill). Parts of the bill contradicted the verbal - and again he said I was wrong. EXCEEDINGLY RUDE and no customer service skills. Typical perhaps of age and experience, but to be spoken over and rudely argued with is the absolute worst customer experience. All they had to do was be responsive and say - we'll be out there as soon as we are able and help finish the job. Period. It's called respect of your customers and professionalism in running a business.

This business was super efficient and the price was the most reasonable. I had an emergency that…read morerequired all 6 of my locks be re-keyed. He showed up the next day, at the time he said he would show up, and gave me a reasonable flat rate for all 6 locks. His price was about $30-75 less than everyone else I reached out to. He was kind and professional when he showed up. Plus he gave us 4 copies of our new keys... way more than the 2 others offered. So grateful! 10/10 recommend.

Literally can't say enough great things. This guy came on a Sunday. Late. He had the coolest…read moreequipment and made a new key. I'm sure the job was longer than expected. We communicated throughout the process. He was reasonably priced. Worth every cent! His customer service and skills were outstanding. Rare to find these types anymore. Definitely call him! I would give him 10'stars if I could

Perfect ! Quick service, he was willing to work within my budget, and zero damage to my car!read more

A one man shop. Len did an excellent job replacing a front door lock for very good price and he…read morecleaned up when he was done

Excellent locksmith, who showed up early! Lenny replaced a deadbolt and rekeyed the trailer, so I…read morecan use one key. The price was so reasonable he got a generous tip for his expertise.

James arrived right on time. Because I had underestimated the number of locks and cylinders…read moreinvolved, we spent some time re-negotiating the cost of the job and soon arrived at a mutually satisfactory figure. It was a large and complicated job involving two dwelling units and 23 cylinders needed to re-key the whole. James was patient and accommodating to our schedule; for instance, we had to coordinate the return of our tenant from her work at the University to look after her dogs while he worked at her place. James' workmanship was impeccable. He kept me informed of what he was doing. Altogether a highly satisfactory experience for us and I hope for him, too.

I was having issues with my front door. My locks needed to be replaced immediately. I had requested…read moreseveral quotes or availability with other businesses and this was the only place that responded. I was contacted quickly and we messaged each other with the details and service needed. He gave me a flat rate which was important. He showed up immediately. He replaced what was needed. Very quick job. He was very professional. I would definitely recommend this business for replacement locks and services.