He arrived over 30 minutes late to our first scheduled appointment and almost an hour late to the second appointment. It's been a month and the locks need to be installed correctly. They are a fire harassed. Some are even installed upside down. The crazy thing about the guy is I wasted over an hour of my time waiting for him and then he wanted to charge me more than we agreed to before I asked him to return and do the work. I said I did not have an issue but wanted to see the work and asked him to call me back the day. The work was bad and he never called me back. \If you think I have the wrong company I will notify Visa that the charge is not valid. DO NOT CALL ME AGAIN. Your business ethics are questionable. DOUBLE-CLICK TO SEE THE FULL VOICE MAIL TEXT SENT TO THIS FAKE CUSTOMER read more

Scott's Key & Lock Solutions - Don't lie to people and say I have the wrong company. - The image shows a smartphone screen with a text message conversation from Scott's Key & Lock Solutions. The message is addressed to Jeffrey and discusses a customer service concern, mentioning work done for Jeffrey and a request for a callback or text response. The message includes a phone number and is timestamped at 12:34 PM. The phone interface shows navigation icons at the bottom for Favorites, Recents, Contacts, and Voicemail. - Keys & Locksmiths Near Me - Rio Rancho, New Mexico

My husband called Scott's to help us with the lock on our car. He was very respectful and was able to setup an appointment quickly. We were able to take care of the issue but Scott's Key and Lock Solutions was very understanding of our last minute cancelation. We are super grateful of the courteous service we received and we will definitely use them again in the future. read more

Broke my car key fob - shattered it. Scott Replied quickly to my call. He needed to get a part but got it in just a couple days. Came to my house - and reset the new fob and even repaired the old one. Amazing service. His fees are also less than half of what Toyota quoted me. Highly recommend read more

Scott is my go to key fabricator in it he Albuquerque area. Prices are very reasonable and he takes great pride in providing great customer service. Scott has always made the extra effort to work around my schedule when I am in need of of keys. read more

Scott was professional, reasonable and very friendly. I will recommend him to all my family and friends. You can't beat his prices.

Scott responded quickly. Installed two locks expertly. Nice person to work with. I will use him again!

I had posted a very bad review for Scotts . Turned out he was trying to save me money on fixing my old lock. His father had passed and he was in the process of getting back to me to see if the project was ok. My talking to him as he was arranging his fathers funeral was not good on my part. He called the next day to see if all was well. He came and installed new lock no charge,and while he was fixing my lock he was arranging funeral arrangements for family. Great job, highly recommend. read more

Scott is a very personable, friendly , and efficient locksmith. He does quality work at very reasonabe rates and offers broad range of services. Highly recommended. read more

While shopping around for someone to program a replacement key fob, I called Scott who told me that he wouldn't be available until 2 days later and gave me a quote. I told him I would be in touch if I elected to go with him. I decided to go with another locksmith because he could come out the same day and was cheaper. Turned out programming my key was a bit more complicated and took a bit more work to diagnose and fix. The next day Scott called me to attempt to solicit my business but I told him I had already selected a locksmith. He asked how much my guy charged. I refused to answer but the price was much better than the one he quoted. He continued to ask and ask and I continued to refuse. He then said that he had an idea who it was and that I should be careful because the person he mentioned "was struggling for business and that's why the price was so low". Needless to say, I ended the call. I paid the locksmith I selected Scott's price with a little more. I told my locksmith about this and he said that Scott (not so nice name) that's notorious for doing stuff like that. read more

I contacted Scott about a key-and-ignition related issue and immediately got answers about my problem. Very quick response time, excellent customer service, and now I'm driving around happily. Highly recommended. read more

Needed my house rekeyed, got a response in about five minutes and he was over to the house rekeying my locks in about an hour. Amazing!!!! Can't recommend enough, very fair price as well. read more

Scott's Key & Lock Solutions began as a reasonable value, and improved upon arrival. They made a recommendation saved me more money on site. Please consider them for your needs. read more

No one ever locks themselves out of their car on purpose and no one ever does it at a time that's convenient. So it's AMAZING to find someone like, Scott's Key & Lock Solutions, to show up in a pinch! It didn't matter to Scott that it was late in the evening and freezing cold. His super friendly personality and flexibility with me put me at ease when I was already so stressed out. He was fair and honest with his pricing and would recommend him to my mother. Thanks Scott, You're a gem! read more

Awesome service! Scott is very friendly and he was super fast. If You need a locksmith, Scott is the one you want to call. :) read more

when asked for an additional house key he sent me an uncut blank of a different brand than the ones he just installed in the entire house when i called about he told me i was uptight and should seek counseling - WTF? read more

Scott was on time, very professional, friendly, affordable and worked very efficiently. I would definitely recommend him and look forward to choosing him again for future services. read more

Great service, fast responses, low cost, and quality work. I would use him again. If you want to support local businesses in Albuquerque, I highly recommend Scott. read more

Wonderful Experience!! I needed four locks re-keyed at my house and Scott showed up on time, when he said he was going to, and even text before he showed up. Once at the house he was professional and quick. Along with that Scott had the experience to solve a problem with one of the locks and save me some money in the end. I would highly recommend Scott's Key & Lock Solutions. read more

Scott was super friendly and transparent with his flat rate pricing. He also came on Memorial Day weekend at no extra charge to change our home locks and provided copies of the keys all in about an hour. Highly recommend! read more

Scott surpassed my expectations as a locksmith! He was was able to come over to my house right away and make two keys for my pickup. I was so afraid of being overcharged by a locksmith! But all my fears were for none, when Scott's entire fee (including service call and extra key) was under a hundred bucks to get me back on the road! Nice guy as well! I'll be using him again for anything lock related. read more

I called Scott this morning when I was locked out of my garage trying to get to work. He was here within 20 minutes after my initial call! Scott is friendly, efficient and helpful. He was consistent in his pricing, and he was honest about what I needed one he was done (the old latch broke inside the door). I recommend him highly! read more

Scott came out promptly and did a great job! He is very friendly and worked hard at getting my new WiFi deadbolt installed so that it fit just right and operated smoothly. I highly recommend him! read more

Scott's service was prompt, friendly, and reasonably priced. I needed the locks changed on my house.

I would highly recommend Scott's Key and Lock Solutions. I called late afternoon. Since It was not an emergency he was able schedules us the next day to fit our schedules. We had several door locks around the house that had minor issues that he was able to fix all of them quickly at a very reasonable rate. He was extremely professional and personable. read more

I've called Scott's twice in the last 12 months and both times I was 100% satisfied with the service. He always answers the phone and is always ready with a solution. The first time I called, I had a key that apparently had stripped teeth. Any other locksmith would have taken advantage and sold me a new ignition because I was sure that was the solution. Instead, Scott gave me the most cost effective solution which was to replace the key. I didn't realize this was possible to do without having a working original. Thanks to Scott's honesty, I saved a chunk of cash and had a new key within minutes. The second time I called, it was for an older and more difficult vehicle. Again, Scott advised me that he could replace the ignition if I want it done immediately, or if I wait a couple days, he'd have an option that would cost $80 instead of $300. Nice local business, nice guy. I will keep using Scott's for all of my key/lock related issues. :) read more

Needed a lock Smith today couldn't change the locks on the door, called Scott's locksmith he came over in no time was very fast and friendly did a great job in putting in the new locks for the doors I would recommend him to any one that needed a locksmith in Rio Rancho nm does a very professional job thanks scott for all ur help read more

The guy is super friendly! The price can't be beat and he works around your schedule so well 5 stars will use again for a spare!

Scott was amazing! Great service, super friendly, and he gave us a really good deal. I will definitely use him in the future for any of our lock and key needs. read more