Always shows up, always does the job, and his prices are very reasonable. Re-keyed two locks for…read moreme today and fixed a custom door mechanism, new keys and everything works. Can't ask for more than that.

I was very impressed with the service I received from NM locking systems. I was able to get an…read moreappointment scheduled within a day and the whole process to rekey 13 locks was around 30 min or less! Very friendly and efficient. I highly recommend this local business!

This is not a jibe against the company. I was however, a bit confused by Yelp and the internet as…read moreto this business. All I needed were keys made, I didn't realize this was run out of a residential home, and directions from Yelp and from the internet were confusing, and iphone mapping turned me around for several minutes leading to disappointment, so I went to Ace Hardware close by, and 5 minutes later I had what I needed. I'm sure if I need a future "house call" this company would satisfy our needs!

Josh Tafoya of Josh's Lock and Key in Albuquerque is professional, courteous, reliable and prompt…read more This is NOT the Netflix star "Josh Bennett" of the Netflix show "Locke and Key" (with an e on the end of Locke!). The online chatter about this Netflix show detracts from the good business that our honest and experienced Josh in Albuquerque has worked hard to develop since 2008. DO NOT CONFUSE THE TWO, and call Josh's Lock and Key for whatever locksmith needs you might have--home, auto, or business. Check out all the 5-star reviews! You can see that Josh has earned "repeat business," and he well deserves it.

This business was super efficient and the price was the most reasonable. I had an emergency that…read morerequired all 6 of my locks be re-keyed. He showed up the next day, at the time he said he would show up, and gave me a reasonable flat rate for all 6 locks. His price was about $30-75 less than everyone else I reached out to. He was kind and professional when he showed up. Plus he gave us 4 copies of our new keys... way more than the 2 others offered. So grateful! 10/10 recommend.

Literally can't say enough great things. This guy came on a Sunday. Late. He had the coolest…read moreequipment and made a new key. I'm sure the job was longer than expected. We communicated throughout the process. He was reasonably priced. Worth every cent! His customer service and skills were outstanding. Rare to find these types anymore. Definitely call him! I would give him 10'stars if I could

B&B Lock & Key responded promptly and scheduled us within a couple of days. We had a digital lock…read morewith a new battery that wasn't making a good connection. He got the lock to release and spun the batteries in the battery compartment and it began working again. We also had him rekey the lock. David and his son were very nice and professional. I would use their company again if the need arose.

He was very professional and did a full house re-key in an hour. Had good advice on a move in,…read morethings to check and change. Great service.

Once upon a time in the Land of Enchantment, a young prince lost his car key on an amusement park…read moreride whilst enjoying the frolic and revelry of the state fair. 'twas the only key since his princess sister lost the spare the year before - le sigh - by the grace of God the key was found, but the obvious remained, another spare key must be made stat! Therefore the artisan skills of a local smithy were summoned, and the quest was complete! So grateful for Leon and his stellar guidance, he really sympathized with the situation and went over all the options before we found the key, and in making a spare after we found the key - gratitude abundance for all eternity!!! Don't go online and try to take a shortcut, keep it in the local kingdom my friends, 24-7 emergency service available. Huzzah!!!!

I wish I had looked at reviews here, but I was in a rush. There were so many issues. I wanted…read morenickel but they only had bronze, so now I hate my door, but again I was in a rush so I took it. They said there was no service charge on the phone, but there was on the bill. When I questioned it Leon argued with me very unprofessionally. They charged $225 for a lock I could buy at lowes for $100 less - same brand. All of that I could have accepted because it was a rush job. However, when I called to say they forgot something, they tried to tell me to do it myself ( they want a disabled 60 year old with a fused spine to climb the ladder to the device on the garage ceiling). When they helped me program the garage opener, they forgot to program with wall keypad with the new code; he is saying it's my fault for not telling him knowing that I'd been living in the house for 2 hours, and I'm not the expert. But okay, I miss it. When I called to ask him to help finish the job, he didn't response the text and call within a business day. Then he said he was busy with people in the store. Then he said he didn't have time, and again, I should do it myself or find someone to help finish the job. He wanted me to wait a week to come back and finish the job because "they're too busy". What makes this abhorrent is his tone and demeaner. He grew louder and more abrupt on the phone, and told me he'd call back because .... well, I guess my call wasn't as important and couldn't ask the people in front of them to wait 2 minutes. Very nice during the actual job. He was the complete opposite when I called to finish the job. The more I tried to explain, the ruder he became interrupting me repeatedly, and having no customer service skills to professionally and calmly explain it to me. To cap it off, when I had a question on the bill, I had to send it to them because they didn't have it. When I tried to discuss with him, he was ridiculously rude and interrupting me again, arguing with me, getting louder, and had the audacity to say he did me a favor ($500 bill). Parts of the bill contradicted the verbal - and again he said I was wrong. EXCEEDINGLY RUDE and no customer service skills. Typical perhaps of age and experience, but to be spoken over and rudely argued with is the absolute worst customer experience. All they had to do was be responsive and say - we'll be out there as soon as we are able and help finish the job. Period. It's called respect of your customers and professionalism in running a business.

A one man shop. Len did an excellent job replacing a front door lock for very good price and he…read morecleaned up when he was done

Excellent locksmith, who showed up early! Lenny replaced a deadbolt and rekeyed the trailer, so I…read morecan use one key. The price was so reasonable he got a generous tip for his expertise.

I can't recommend these folks enough…read more I had been all over Albuquerque and no one had the blank I needed, nor offered to order it. Mark wasn't sure he had the right one, but what he had was close. I bought two copies and they told me that if the keys didn't work, to give them a call and they'd order the correct blanks Well, the keys worked perfectly and I forgot all about that offer. Today, about two weeks later, they reached out and asked if I needed them to order the other blanks. It has been a very long time since I've experienced that kind of customer service - maybe decades. Rustic Nut Lock & Key has earned my business for life; I'll never go anywhere else for my locksmith needs. Prices were comparable to the other places I went, but the service? Priceless. Five stars isn't enough to express my gratitude.

I have to give a shout-out to Mr. Chavez. He had applied his craft well on our rv pop-up trailer…read more The key has gotten lost and the locks were locked. He managed to remove one of the locks and cut a key. His efforts were successful and his pricing reasonable. His work kept us from having to wait three days to get someone to do this work, buying new locks and/or going into ABQ for this this work. Thank you!!

Awful, awful experience as a customer of Chris with Inteli-Lock Service. I truly wish I had never…read morecalled him to service our business. I recognized he was a seriously angry person from the moment I met him, and I should have known better than to continue. Less than 24 hours of him finishing work he was quite literally threatening our company with both liens and police action, simply because I asked him to fill out the legally required W-9 form the state of NM requires for all business transactions, SO THAT I could pay him in full! (I've actually in 25 years of business never had a vendor literally REFUSE to give me their information before! And he never did provide it.) In fairness to him, the work (installing two keypad locks on exterior doors) was done well. But threatening your customers? Seriously?! With a busy company of 90 employees, I barely had time to process that the work was even done before his threats came in. Most ironic thing about all this? He pointedly asked me to give him a review as he left. So here it is.

Chris was amazing! I ordered a very expensive smart lock for our courtyard gate and we could not…read moreget it to work for 4 months. Our smart lock on the inside garage door was also unusable due to incorrect installation. He corrected the Kevo lock including completely taking apart, reinstalling and reprogrammed on both of our phones. Then he tackled the Lockibly lock. It is not very common but he did the same thing, took apart, reassembled and then researched and tried and tested and got it working on our phone as well as with the touch code. He was so patient, polite, intuitive smart and determined! And the price was more than generous for all the time he took to resolve the problem. I highly recommend them!!!