Gteat service. Quick easy and convenient..........would recommend the best option if your oppread more

The manager was the best! Showed us around and gave tips for the best access spots. I will be…read moreback again!

The manager Peter is very nice and keeps the area immaculately. It is easy to access my unit and I…read morefeel comfortable using it.

It's just a storage shed, right?…read more Well there are a few nice things about Wildcat setting it apart. First, the place is extremely safe. Great security system, great lighting, and on-premise management that lives on site. Second, the pricing is reasonable. If you find a better price they will match it and they are forever running specials to be competitive and keep the place full. My favorite thing is how accommodating they are. Need power? They find a unit close to an outlet. Need better access? They find a unit you can back a trailer to. Need a truck? They have a box truck they loan out for free to storage customers. It's more than just a shed.

I cannot imagine a storage facility being more secure, with…read morepeaceful pleasure every (solo) visit & (owner/client) interaction. Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request. The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE. Freely mentioned and granted "service" discount. Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier. 26ft truck was easily maneuverable via the spacious drive areas. Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals. One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist. Every aspect of business here is an absolute jewel. Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals. I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind.

Very impressed by Lon and the cleanliness and friendliness of the place. Very secureread more

Would have given 5 stars except for the parting response of the manager Anna. Overall, I was…read morepretty happy with this place. There was an incident with a payment which they misplaced about 8 months ago which was difficult to sort out with them, but still, it was ok until this month. I called in October to let them know I was vacating as there is a 2 week notice requirement. At the time they said, no problem, let us know when everything is out. My bank sent a check for November rent on 11/1. I called again in November to let them know I would be out that week, again, they responded with great, let us know when you are completely out. I vacated on the 11th and called on the 12th to let them know and find out how I get my pro-rated refund for the month. Their response...we won't give one. ??? Yeah, if you hadn't paid us on the second, we could have done it they said. I don't understand what difference that makes so I continued to press her that no one told me that in the recent communications, but she was firm, condescending, and rude. "I can't read your mind" was one comment. "We have 564 other customers who are just fine with this policy" It's an arbitrary policy, that allows them to collect double rent on partial months, which is ripping people off basically. I told her that would prevent me from using them again if this couldn't be resolved. Her response, "That's fine" with a silent "I don't care" attitude. So they don't care about return customers and I really won't be back and I'm going to tell all my friends not to use this company either.

We recently moved to Utah from California and were in need of a self storage facility. After some…read moreinvestigating, we decided to choose Ogden Self Storage. We first chose a storage unit that was too small for all of our things. They were more than helpful and accommodating in getting us the correct size unit. The grounds are well maintained and secure. They run monthly specials and are easy to get to from all parts of town.

Very respectful, professional, and efficient. Highly recommend Alexis and co-worker who met me to…read moreunload washer and dryer, assemble bed etc after an interstate move.

The customer service is awful the one and only lady that is running the show hates people that ask…read morequestions. She even told me so. She gets really defensive from 0 to 100 in no time. She is not someone that should be talking to customers. She definitely hates her job and takes everything personally. I've never been treated so rudely in all of my life when rent a storage unit. Even the very first day I started my contract she seemed to have problems with wanting to explain anything to me without getting upset. Yes im the type of person that doesn't read or remember all of the fine details of a contract. Or know the ins and outs of renting. But if ask a question and im a little bit shocked about the contract the first response from the worker should not be ripping me a new one for asking questions and not understanding them fully. They have misleading signs that say they don't raise the rent but they do it's just worded in a way to get you hooked. And when if you ask any question about anything she comes unglued. Only reason I rented from them in the first place is because it was a good location for me and cheap. And now i know why.

This is a clean and well maintained storage facility. Friendly staff and Kelsee is great at making…read moreus feel welcome. The unit works great for us with our budget. Great value and great service!

Was with this storage for years, came ti clean it out and the property manager Crystal was kind,…read morehelpful and understanding. Made me laugh too, 5 stars.

Terrible company that charges your credit card without your consent. I am on social security and…read moresometimes I don't have the money on the 1st. There is supposed to be a 5-day grace period but they locked my unit and charged my card without consent on the April 3, 2025. They also keep increasing the rent. Go elsewhere.

The staff was very attentive and friendly. Professional and helped us with some log in issues early…read moreon...thank you! We were able to get in and out of the site with all the needed instructions and the key codes and have had no problems with the key codes or the storage site, well kept and easy access.

The office worker who helped us was such a jerk. I was trying to get answers to questions and…read morerepeating back to him what he said so I could understand it correctly and he was so demeaning and disrespectful. They close at 6 and we have been twice and they were closed and they have left a note on the door both times. I wish I could give less than 0 stars. I have never been treated so poorly.