Even though they couldn't provide my services, they responded quickly and pointed me and another…read moredirection

Jeff is extremely knowledgeable and experienced. He ordered exactly what we needed for our…read moreoffice--a new deadbolt and keypad--and had a quick turnaround to get everything installed; he even took the time to show me how to work it. He was professional and friendly, and I would absolutely recommend his services!

Before calling Hugo's I called another locksmith and they were rude and did not communicate…read moreproperly. I called Hugo's and they had excellent communication over the phone as well as via email. I even received a call before our scheduled day to let us know they had a cancellation. I had several doors to rekey and the tech worked quickly and efficiently and constantly communicated with me regarding my needs and what he did to the doors. Everything was professional and I was glad that I called him. I'll be looking to Hugo's for all my locksmithing needs.

Our business door lock had stopped working. The service man was friendly and went above and beyond…read moremaking sure it was fixed in the most practical way, as well as making sure the back door worked and we had enough keys. Would have given 5 stars but their system for taking messages is not ideal. Had to wait over a week for service because 1st person who answer call did not communicate to 2nd person who had booked the date for our service.

I would recommend Stan's to any one,nice friendly service. ....and very professional,read more

From the owner: Janet P. said "Chris was at my house within 45 minutes of when I called. He worked quickly,…read moreefficiently and checked to make sure everything to do with the garage door opener was working properly. Highly recommend."

Called yesterday to request a lock change at my property. They were able to get my locks changed…read morewithin 24 hours, were reasonably priced, and they were even willing to turn the heat up at the property (as it's vacant right now) The guy I worked with is also super cool and down to earth. 100% I'd call them again for anything I need in the future

Just giving people a heads up. Very unprofessional. I called to get my car unlocked and was told…read morethey WERNT sure if they could get in because my cars newer after I informed them I know for a fact it unlocks the guy told me he simply wasn't going to "waste his time" after having me wait 2 hours before telling me it wasn't even worth coming and giving me someone else's business number. The only goood thing that came out of this is he took so long to call back I found my keys! If you love bad service, being non prioritized and being talk to like you've known them 20 years definitely the place for you. I've never been told I'm not "worth" even trying to do your job.

Marty was very impatient when asking his questions. I felt very rushed and then reprimanded when it…read morewasn't answered to his liking. He asked me where my car was located. I told him my garage. He said that didn't help him. I then gave my address. He seemed put out when I was asking when he could c come to my house. He's just a rude person that shouldn't be working with the public.

I hired this business on the explicit recommendation of a towing service. I received prompt service…read morethat started that day, and he was able to miraculously replace the ignition switch on a 2010 Volkswagen that had been causing me problems for awhile, and that even the VW dealer seemed baffled by. Re-keyed and everything, service price very reasonable and very impressed that he knows what he is doing. Would recommend this business unreservedly, which is a nice thing in this area of the state. Also responded to texts and communicated well. But the main thing is, a job well done

After our home door lock broke, Eric talked at length to me over the phone trying to walk me…read morethrough a possible repair to avoid any charge at all(!). He was very generous with his time, this is a level of service that's hard to find these days. When it was obvious the door lock was simply worn out, Eric went above and beyond to get a new door handle and deadbolt installed quickly, taking the extra time and effort to match our exisiting door hardware even. Excellent customer service and fair prices make it easy to recommend Ross Locksmith.

This guy is honest and dependable. When in need of locksmith services, I wouldn't call on anyone…read moreelse - especially in this day and age. When everything around me is falling apart and the weight of the world seems to crash in, I know I can trust Ross to make sure that I am secure and not left stranded out on my own. Thank you, Ross Home & Office for being there for me!