Called them to have a vehicle towed.. said they would be an hour.. 3.5 hrs later they never showed…read moreup and now not answering the phone. Complete waste of time.

fast service, quality all the way. I cannot emphasize how impressed I was with this towing…read moreservice. Best price by far!!!' I will recommend to everyone I know

My daughter's car broke down on I-68 and she was towed to Jaz's. When I called to find out what…read morewas going on with the car, which from her description of how it stopped running (a "loud pop" and then oil leaking out the bottom) it sounded really bad. Faced with a decision of potentially having it fixed or driving 500 miles to go get the car and it's precious cargo Scott said that he would look at it right away. Sure enough, the engine threw a rod and punctured the oil pan. The car was dead and I was on my way to get them. Despite closing at 5pm he and his crew waited for me to get there two hours later, helped me load the car onto a dolly (properly!) and sent me on my way with a minimal charge for the tow. I guarantee that if was something simple (water or fuel pump) I would have had them do the work.

Wow, if only all service businesses could be so good as Scott!…read more At the end of a wonderful holiday weekend, cruising along I-70 fully loaded HD pickup truck, complete with travel trailer in tow, we had our peace of the open road broken by a low tire pressure caution. We all know what happens next, that unmistakable thump of a flat. The worst kind of flat; a side wall puncture on a rear tire on a holiday weekend. Luck was with us, we were within a short limp to an exit with plenty of room to park. Quickly as we come to a stop and get out to inspect the damage, Scott pulls along side and asks if he could help. Naturally suspicious of being approached so quickly, we asked a few questions. Scott in short order put us to ease as he identifies himself as a AAA provider, I had completely missed the logos that were everywhere. He also discussed his background. Scott was also willing to help immediately, he happened to be going by and saw us in trouble. My first impression, ok well my second impression after the surprise of seeing help arrive so quickly; was this: I don't think I have met such a well mannered, knowledgable and capable mechanic is years. The way I remembered true professional tradesmen that were much more common in the past. My wife called AAA to get work approval while Scott started in on the task. When AAA asked for his "shop number", he quickly rattled off the data, while on the ground retrieving the spare. This guy is a machine. Chris obviously knew what he was doing. He had the tires changed and the jack coming down by the time the approval came through. NASCAR should be talking to Chris about leading a Pit crew. If I lived more closely, he would be "my" mechanic. For now Scott will be in my contacts as the go to guy in western MD for all things in automotive service.

Needed 4 wheel drive fixed in my f250 in 3 hrs it was ready to go and under 300$. I highly…read morerecommend them.

An extremely professional and honest family business. I would not hesitate to recommend them. They…read moreare wonderful people to work with.

Coty's is a GREAT place to take your vehicle for fast, efficient and quality work! I brought my car…read morein on Monday and Wednesday morning I had it back. They replaced the front bumper on my Camry and it looks perfect! I highly recommend them for any body work you need done! The staff are great! Everyone there is very friendly and professional! I can't say enough good things about them all! Also, it's an Air Force Iraq/Afghanistan veteran owned/operated business! Thank you for your service!!

My daughter was given from the manager his direct number well it came in handy she had woke up to…read moreflat tire the spare didn't work out . He was vacation however he was able to send a technician. I call that above and beyond

Great service, Friendly people Very easy to work with. Take…read moregreat care of vehicle . Quality employees.

Service is fast and friendly. They do things for a good price and are very helpful with any…read morequestions.

I cannot understand how anyone gave them a 1-star review. Must have them confused with another…read moreshop. Today I had a tire issue and John (and Jason?) helped me right away. Literally walked into their garage with a tire and a nail lodged in it. Rather than using it as an excuse to sell me a tire (which I said I needed), they told me they could repair it for a fraction of the price. And they did. Within 30 minutes of me entering their garage, they removed the nail, repaired the tire, put it back on my car (and removed the donut), and filled ALL of my tires to the recommended PSI. I don't live in Hagerstown, but if I did, this is the only garage I would go to. Honest mechanics with honest prices. If you live in or near Hagerstown, do yourself a favor and GO HERE.

As the owner of a Jaguar it is very difficult to find anyone to service them. I found this company…read moreand can not be happier. They have treated me better than the Jag dealer who sold me the car. I would recommend them to anyone. Thank you John and Amanda very much!

I had a minor accident with my car and after checking around and reading reviews, this shop seemed…read morelike the most reliable option. Sam really proved that right. He's straightforward, honest and got the job done quicker than I expected. The price was a bit on the higher side but to be fair, I'm the one driving an expensive car so I can't complain too much. Overall, great service and someone you can actually trust. I'd definitely come back if I ever need work done again.

Caught a flat at work, order tires. Drove my car with a flat across town while on the phone with…read morethem. They said they could get me in that day. Hour later I'm back on the road with two new tires. Reasonable prices

Did not realize/was not informed that all services are weather dependent. Was messaged the day of…read moremy appointment that it was canceled due possible rain. No follow-up to reschedule.