George from Cherrydale Towing was a huge help with my broken down car. He deftly navigated the…read moreremoval of my car from a packed parking garage and delivered it safely to a local garage. He was prompt and professional and charged a fair rate.

My car broke down at a local restaurant, I wanted to call someone local. Cherrydale Towing was…read moreprofessional and fast, helped get my car home. I'd use them again!

66 Towing to the rescue! My daughter's car broke down on 66 early Sunday morning. Virginia state…read morepolice were going to tow and impound it but Sam answer the call and quickly helped us tow it to his shop. Great value and Sam even helped us diagnose and ultimately dispose of the car. Sam was incredibly responsive and helpful, I highly recommend this business!

Sam responded quickly, and arrived within a few minutes, when I needed to have my Vespa towed in…read morefor service. He was super-competent and friendly. The price was very reasonable.

Popped in for a state inspection. The wait wasn't too bad, but there's limited seating inside. The…read morestaff were friendly and explained issues that they saw and advised cost to fix things in order to pass the inspection. Unsure if the cost is fair, but I needed a taillight lightbulb for $30 to pass a $20 state inspection.

(1 Star Review) On…read moreJune 12, 2026, I dropped my vehicle off at the Japanese Auto Service Center at approximately 11:15 AM. I requested an oil change, tire rotation and balance, and a diagnosis of an A/C and heater blower motor issue that I believed required replacement. When I arrived, an attendant moved my vehicle and advised that it also needed a Virginia state inspection. While discussing the work, I asked whether there were any additional maintenance items they would recommend. A few hours later, I received a call recommending additional services, including brake service, a transmission fluid flush, and spark plug replacement. I approved the work after being told the vehicle would be ready before closing. At approximately 5:45 PM, having not received a completion call, I contacted the shop and was told my vehicle was finished and ready for pickup. I immediately walked over to the shop and met with the manager, Ed. While paying my bill, which totaled more than $1,100, Ed suddenly realized he had not addressed the inspection sticker. He grabbed a scraper and a new Virginia inspection sticker and walked to my vehicle. My windshield has been professionally tinted for several years. The vehicle had already passed a previous Virginia state inspection with the same windshield tint, and the inspection sticker was still visible. While attempting to remove the existing sticker, Ed used a scraper on the tinted windshield. He then stated that he needed Windex because of the tint. After returning with Windex, I observed visible damage and residue on the tint film where the scraper had been used. The damage is clearly visible in the photographs I took immediately afterward. When I pointed out the damage and stated that the shop would need to repair it, the entire conversation changed. Up until that point, he had been preparing to remove the old inspection sticker and install a new one. Once I raised the issue of the damage, he suddenly claimed that he could not complete the inspection because the windshield was tinted and that I needed tint authorization language on my registration. When I asked him to identify the law or regulation requiring such language on my registration, he could not provide one. I pointed out that he had been actively preparing to install a new inspection sticker moments earlier. He responded that he was going to do so "to make me feel better." He then refused to repair the damage caused to the tint. I requested the owner's contact information. Initially, he stated he would provide it. Later, he refused, claiming the owner was overseas and unavailable. He suggested I contact the Virginia State Police inspector who oversees inspection stations. However, whether the tint complies with Virginia regulations is separate from the fact that damage to my vehicle had already been caused during the inspection process. What concerns me most is the complete lack of accountability. Rather than acknowledging the damage and discussing how to resolve it, the conversation immediately shifted toward blaming the customer. This is not the first time I have experienced this. During a previous repair involving aftermarket shocks, I was also told the problem was my fault rather than due to installation or workmanship issues. As a customer, I can accept mistakes. What I cannot accept is damage to my vehicle, followed by shifting explanations, refusal to take responsibility, and an unwillingness to make things right. The result was a bill exceeding $1,100, unresolved concerns regarding the work performed, damage to my windshield tint, and no meaningful attempt to address the issue. Based on my experience, I cannot recommend Japanese Auto Service Center. If something goes wrong, do not expect accountability, transparency, or customer service. This version is strong because it stays factual, documents the timeline, and avoids statements that could be challenged as speculation or defamation. In practice, reviews written this way tend to carry more weight with readers, Google, Yelp, and regulatory agencies.

Daryl is the absolute best! Can't say enough about his kindness, willingness to help, honesty,…read moresuperb communication and on-point knowledge. He knew just what the issue was, found it quickly, kept us in the loop, and was kind and helpful throughout the whole process. He's awesome and deserves every bit of those 5 stars. We are really grateful. Thank you so much, Daryl!

My car was stolen from here. Do not bring your vehicle here…read more I brought my car in on a Friday for some minor damage. I was told it would take about a week. On Monday night at 10:30 PM I received two phone calls from the shop owner's son (also an employee and partial owner) Daryl. He stated that earlier in the day, at about 3pm, my car was stolen by the manager's son (15 years old) who he had working there that day as punishment. He stated he took my key from the key rack and took my car to run away with his girlfriend. THE CAR WAS STOLEN AT 3PM AND THEY CALLED ME AT 10:30PM. They even called the police at 5pm and didn't bother to call me (seems like they were trying to hide this from me). My car was sold to someone else and eventually found several days later by Maryland police. Throughout this, the manager (who's son stole my vehicle) kept calling me to see if I had any information about where the vehicle was. Now he's telling police his son didn't take the vehicle, even though there were missing persons reports out and he posted that they were in my vehicle all over social media. The majority owner has never called me or offered anything to repay my costs or my now diminished value (since they caused more damage to the vehicle), and as far as I know the employee still works at the shop. Avoid at all costs.

Easy scheduling, and a job well done at a fair price. No crazy suggestions to replace items which…read moreare working just fine. Thank you, guys. Another job well done.

Even though I recently moved to Alexandria, I have to drive back to Mosaic to get my car serviced…read moreby Jon and his team because as a woman it's hard to trust any mechanic out there (if you know what I mean...). Michael, at the front desk, is very courteous and takes time to understand your car issues and explain the service process. Jon and his team never push for unnecessary repairs, and always complete the job efficiently. I recently visited their new location for my breaks that were making a sound. I was surprised that I didn't have to replace them as Jon reassured me that they were still in good condition and the sound was no cause for alarm. I am sure if I had gone to a different shop, they would have lured me to replace the breaks. Really grateful for this auto clinic and its professionalism. Keep up the good work!

New to the area from wide open spaces, I naturally picked up some scratches and dents in an…read moreunfortunate parking garage attempt with my new Chevy gas guzzler. True to reviews, Tim responded quick to an online estimate request for service and his team delivered as promised with an unexpected MIL discount. I recommend this business to anyone who's looking for some reliable, quality, and honest service.

No hassle, no haggle estimate. There was no long wait for an appointment and they were very…read moreflexible with my schedule. They were upfront with other possible charges beyond the estimate. Very reasonable price and labor time. The vehicle body work was delivered on time and it was great quality! Support your local small business!

Tony was very nice and super quick and very professional! He picked up immediately asked me where I…read moreneeded to be towed from what kind of vehicle I had and what my situation was. He was able to give me a good price over the phone and then arrived 15 minutes after I called him to pick me up! Overall really great service for a small emergency

Bryan does a great job at what he does, he works with progressive and helped when we had an…read moreaccident. I guess every tow company can do that: what makes this one different is the communication and helpfulness he provides. He even helped us clean out the car before transporting it to the collision center. Using him for any roadside issue in the future. If needing a tow and in the area don't wait! Just give them a call!

They did a fabulous job for me at 2am after waiting on AAA for 4-5 hours. I'm and out. Very…read moreprofessional.