This company works with shady companies in order to settle your account and apparently they feel they are above the law on these matters. Below is my complaint about the illegal and unlawful practices of a debt collection agency called Orion Capital Solutions, LLC. Although they are the company that violated the law (Fair Debt Collections Practices Act), Loan Me is still guilty by association. Do not take out a loan with them because they are predatory and hit you with a ridiculous interest rate. Below is my complaint left on Google, Facebook, Better Business Bureau, Federal Trade Commission and the Consumer Financial Protection Bureau.
I received a call today on 4/22/2020 from a fictitious number leaving a very vague message from a representative at the extension 101. On the same day a friend sent a screenshot of the voicemail to text, that the same representative called and left. Today on April 22, 2020 was the first time I have heard from this company. I googled the number and found it belongs to Orion Capital Solutions, LLC. Below is a transcription of the voicemail that was left by the representative.
"Hi Good morning Ms. Bobineaux, this is Haley. I am reaching out to you Dominique in regards to the notification that my office has sent out to your mailing address. It's in reference to the paperwork that we have here concerning yourself. We still as of today have yet to get any sort of response from you and prior to making any sort of recommendations, I'm really hoping for an opportunity to go over the full details of this with you directly. If this is something that you would like your input considered on before anything is decided, I'll be here today until about 6 O' clock Eastern time. My direct number here is (888) 441- 7563 extension is 101. Thank you"
When I returned the call, the representative was very aggressive and stated that this was regarding a debt that was referred to them in July of 2019. She was still very vague, and I questioned how she got the contact for my friend and why she would contact a third party regarding this supposed debt. I also asked why so much time had passed before I was contacted regarding this supposed debt, why I had not received any written notice about the supposed debt, and that usually after 30-60 days of no response from the debtor the debt is attached to the credit history she claimed that it was sent via email.
I also stated that this is not normal behavior for a collection company and formal written validation of debt is required on the debt collectors' part per the Fair Debt Collections Act. The representative became irate and told me that was false and not how collections accounts were handled and that I committed a crime by violating my contract with the original debt. This company has broken many parts of the law and are using illegal tactics to intimidate me regarding a supposed debt they have yet to send a validation for. Below are some clear violations made by this company.
1. This company violated section 805 of the Fair Debt Collections Practices Act which is public law, by contacting a third party regarding my contact information and debt.
2. This company violated section 806 of the Fair Debt Collections Practices Act by using deceptive and misleading tactics in connection with the debt. They also attempted to disgrace me by saying I was committing a crime in relation to the debt, which is also a violation in this section of the Fair Debt Collections Practices Act.
3. This company violated the Fair Debt Collections Practices Act by not sending a written proof of debt showing information about the original debt, original contract, amount owed, proof of debt etc.
I will file a complaint with the Consumer Financial Protection Bureau and will reach out to the Federal Trade Commission as well. This company is in clear violation of the law and according to the various complaints on the Better Business Bureau site, this is a common way that they do business. read more